Pivot to Profit
Visit https://www.pamjordan.com to work with Pam’s team. ✖️✖️✖️ What happens when a successful journalism career unexpectedly turns into a thriving marketing agency? In this insightful episode of Pivot to Profit, Pam Jordan sits down with Katie Wagner, founder and CEO of KWSM: A Digital Marketing Agency, to discuss her journey from television journalist to entrepreneur and the financial lessons she learned while building a business from the ground up. After spending 15 years working for major media outlets including ABC, CBS, CNN, Fox, and NPR, Katie recognized the shift toward digital media and took a leap into entrepreneurship. What started as a consulting business quickly evolved into a full-service agency—and along the way, she learned the critical difference between revenue and profit. ✖️✖️✖️ Inside this episode, Katie shares: • How her journalism career led her into entrepreneurship • The surprising way she accidentally built a marketing agency • The financial lessons every business owner needs to understand • Why cash flow management is just as important as revenue • How to avoid confusing top-line growth with true profitability • What lead generation looks like in an AI-driven world • Why authentic storytelling still outperforms generic content • How entrepreneurs can build trust and authority online This conversation blends entrepreneurship, profitability, leadership, marketing strategy, and mindset into a practical discussion every business owner can learn from. ✖️✖️✖️ Connect with Katie: Website: https://kwsmdigital.com/ LinkedIn: https://www.linkedin.com/in/katiewagnerkwsm/ ✖️✖️✖️ Want More Financial Clarity? YouTube: https://www.youtube.com/@pamjordancfo LinkedIn: https://www.linkedin.com/in/pamjordan Instagram: https://www.instagram.com/pamjordancfo/ Facebook: https://www.facebook.com/PamjordanCFO/ Remember—it’s not what you make that matters, it’s what you keep.
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