Quality Matters
“Audit and feedback.” The exercise of having one’s clinical practice independently assessed against a set of indicators has inspired many on the frontlines who are passionate about their work and the wellbeing of the patients they serve to provide even better care. Health Quality Ontario started engaging primary care physicians in this exercise by providing them with personalized and confidential reports. Soon, orthopedic surgeons and doctors who are part of either the Ontario Surgical Quality Improvement Network or the General Internal Medicine Quality Improvement network will be able to access their own reports, as well. To discuss this topic is Dr. David Kaplan, Health Quality Ontario’s chief of clinical quality.
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