Support, 1H 2025

Support, 1H 2025

While we were building AI features into the software with Product Detail Supercharger, we were also training our own AI to help handle your software questions! Try it out in uLearn today or directly in your Point of Rental RMS soon!

What's new in Support? Q4 2024

What's new in support over the past quarter? VP of Global Support Services Brooke Ryan tells us about what's going on behind the scenes with your software support. We talk about advancements in support over the last year and how customers can help us continue to provide the best possible service and software in the future. To volunteer for our AI chat beta testing (Essentials users), to host Pointers for hands-on, on-site rental training, or just to provide feedback, email Brooke at brooke.ryan@pointofrental.com [brooke.ryan@pointofrental.com] or Brian at marketing@pointofrental.com [marketing@pointofrental.com].

What's new in L&D? Q4 2024

How is the Learning & Development team working to help to ensure users are getting documentation and support they need to use Point of Rental software effectively? Bianca Nieto, our L&D Manager, talks through recent updates in uLearn and Point of Rental Academy.

What's new in Syrinx 365? Q4 2024

What's new with Syrinx 365 [https://www.point-of-rental.com/gb/products/syrinx365/]? Join product manager Matt Foster with the highlights from late 2024, including many new ways to organise and view your data more efficiently.

What's new in Elite? Q4 2024

What has the Elite [https://www.point-of-rental.com/products/elite/] team been cooking up over the final quarter of 2024? What's on the stove for early 2025? We talked with Product Manager John Wooten to get the details on new tools and how they'll benefit Elite users and their customers.