Ready Set Exec: The Podcast
Most sales teams track their close ratio and quota attainment. Jim Carlough's team went from 15% to 70% by measuring everything else first. Jim Carlough is a transformational executive and leadership identity architect with 30 years of driving growth across healthcare and technology. As Chief Sales Officer at Impulse, he leads AI-powered engagement strategies delivering over one billion healthcare conversations annually while accelerating double-digit ARR growth. As former President of Health Trio (acquired by Impulse), he tripled revenue in three years, going from 1 deal a year to 10, selling a new deal every month for nine consecutive months in his best stretch. In this episode, Jim breaks down exactly how he did it: the pipeline cleansing, the drip campaigns, the KPI structure, and the hiring philosophy he learned from Ross Perot. He also shares the research behind his new book on "accidental leaders," the 82% of managers promoted without any leadership training, and why AI will never replace the human judgment, empathy, and integrity that real leadership requires. About Ready Set Exec: Founded by Managing Partners Patrick Shea and John Pezoulas, Ready Set Exec is a premier North American executive leadership recruitment firm specializing in Sales, Marketing, Human Resources, and Operations. We replace hiring chaos with a repeatable process, boasting an average time-to-hire of 39 days and a 100% placement success rate. Chapter: 00:00 Who is Jim Carlough? 30 years, $100M healthcare SaaS, CSO at Impulse 01:25 How Jim took close ratios from 15% to 70%, the first thing he did 03:20 The pipeline cleansing operation is removing years of garbage from Salesforce 08:15 KPIs that actually matter: drip campaigns, early-stage pipeline, and qualified pipeline 12:45 9 deals in 9 months, and the chairman's call in October 15:03 Building a metrics-driven culture without destroying your team's morale 16:19 Hire winners or people who hate to lose, the Ross Perot hiring philosophy 23:56 The two things all salespeople struggle with and how to coach around them 43:20 Why AI will never replace leadership empathy, integrity, and judgment 47:23 Jim's book: The Six Essential Pillars for fixing "Accidental Leaders." Connect with Ready Set Exec: * John Pezoulas LinkedIn: https://www.linkedin.com/in/johnpezoulas/ [https://www.linkedin.com/in/johnpezoulas/] * Patrick Shea LinkedIn: https://www.linkedin.com/in/patrick-jm-shea/ [https://www.linkedin.com/in/patrick-jm-shea/] * Subscribe on YouTube: https://www.youtube.com/@ReadySetExec [https://www.youtube.com/@ReadySetExec] * Listen on Spotify: https://open.spotify.com/show/6clqPWbF2yFRlsFUOXY0CO?si=UuOAbZeiQMKpgSjV5Od5_g [https://open.spotify.com/show/6clqPWbF2yFRlsFUOXY0CO?si=UuOAbZeiQMKpgSjV5Od5_g] * Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/ready-set-exec-the-podcast/id1837951413 [https://podcasts.apple.com/us/podcast/ready-set-exec-the-podcast/id1837951413] Connect with Jim Carlough: LinkedIn: https://www.linkedin.com/in/jimcarlough [https://www.linkedin.com/in/jimcarlough] #salesleadership #B2Bsales #salesKPI #SaaS #healthtech #AI #leadership #CRO #podcast #ReadySetExec
31 episoder
Kommentarer
0Vær den første til at kommentere
Tilmeld dig nu og bliv en del af Ready Set Exec: The Podcast-fællesskabet!