Soft-Spoken Selling

How to Embrace Emotional Intelligence in B2B Sales

8 min · 28. feb. 2025
episode How to Embrace Emotional Intelligence in B2B Sales cover

Beskrivelse

In this episode of Soft Spoken Selling, Kimberly Alexandre discusses the transformative power of emotional intelligence (EI) for introverted salespeople. She breaks down the components of EI, including self-awareness, self-regulation, motivation, empathy, and social skills, and explains how these traits can be leveraged to build meaningful client relationships. Kimberly provides practical tips for applying EI in sales, emphasizing the importance of listening, understanding client needs, and managing one's energy during sales interactions. Through real-world examples, she illustrates how introverts can excel in sales by focusing on their strengths and building trust with clients.

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Alle episoder

6 episoder

episode Episode 3: Five Ways To Level-Up in Sales with ChatGPT cover

Episode 3: Five Ways To Level-Up in Sales with ChatGPT

In Episode 3 of Soft-Spoken Selling podcast, host Kimberly Alexandre shares her experience using ChatGPT to level up in sales. She gives three steps to keep in mind when using ChatGPT prompts and shares five ways ChatGPT can help sellers stand out from their competitors. These tips include creating meaningful surveys, objection blocking, identifying pain points, getting to know a prospect's personality, and adding a human touch to the sales process. Listeners can use these tips to help them plan better and make the most out of their time. If you're an introverted seller who values predictability, this episode is for you. Listen in to learn how to optimize your sales process with ChatGPT. Have a sales topic you'd like featured? DM me on Instagram (@soft_spoken_selling) or email me - Kimberly@KimberlyAlexandre.me!

18. apr. 202312 min
episode Episode 2: Using Mind-Mapping as a planning and problem solving tool for complex situations cover

Episode 2: Using Mind-Mapping as a planning and problem solving tool for complex situations

Do you ever experience an "introvert hangover"? It's that feeling you get when you've been in a crowded room filled with high energy and lots going on and you need a moment to recharge when you leave. The same feeling can occur after a meeting with a high-potential prospect or customer that results in a lot of information but no clear direction. If you've had this experience, mind-mapping can be your best friend. It helps you capture a lot of information and visually process it in a way that's easy to understand and remember. Mind-mapping is a powerful tool that can help you overcome the introvert hangover and improve your productivity. Have a challenge you'd like me to feature on the podcast? Email me at Kimberly@KimberlyAlexandre.me

12. apr. 202313 min