Dental Start Up Unscripted

Why does patient financing matter? The team uncovers eye-opening stats: 15-20% of patients walk in unprepared to pay. A practice producing $1.6 million often sit on $2-2.4 million in unscheduled treatment. Michael Clark, a former CareCredit insider, explains how offering payment options bridges the gap, especially for bigger treatment plans like crowns, implants, or clear aligners—where "big" varies from a $1,000 crown to a $25,000 All-on-4 case. Paula shares her own experience as a practice owner, admitting she once cherry-picked when to offer financing, while Co-Host Mike Dinsio highlights a case where a $1.6 million dollar practice only used CareCredit once in an entire year. The result? A massive missed opportunity. The trio tackles why practices shy away— * staff discomfort with money talks,  * misconceptions about merchant fees (not interest!),  * and the pitfalls of in-house payment plans that rarely get collected after 120 days.  * They cite Kathy Jamison’s research, revealing in-house plans cost 42 cents on the dollar to manage.  * Meanwhile, patients finance everything from mattresses to nose jobs—why not dentistry?  * With 50% of revenue from insurance, 35% from traditional payments, and a growing need for affordable options (average savings under $2,000), financing is a no-brainer 🧠 We discuss options beyond CareCredit as a household name— new options to consider include Covered Care, Clarity Pay, niche players for larger cases like clear aligners. The key? Offer multiple choices (cash discounts, credit cards, third-party financing) on 100% of treatment plans, letting patients decide. Why? Paula notes patients are 50% less likely to schedule once they leave, and Michael Clark adds that 25-30% get treatment elsewhere if they don’t commit day-of. Sponsored by Candid Pro, a clear aligner system built for general dentists to drive predictable outcomes and profit, this episode is packed with actionable takeaways. 0:00 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=0m0s] Intro 4:26 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=4m26s] Why Use Patient Financing 7:46 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=7m46s] Statistics, and Opportunities in Your Practice 13:20 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=13m20s] Case Acceptance Rate, Verbal Skills, & Options 14:47 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=14m47s] Why Offices Are Using Patient Financing 20:47 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=20m47s] Why patients NEED Financing 25:01 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=25m1s] Increase Patient Care Option 27:38 [https://dental-unscripted.transistor.fm/episodes/increase-profits-patient-case-acceptance-with-patient-financing-myths-busted#t=27m38s] Which Financing Companies to Use? Consolidating Startup Unscripted and Acquisition Unscripted into one navy blue and turquoise, tooth-branded hub, Dental Unscripted . This channel will be your go-to for practice management, startup, and dental acquisition gold! https://dental-unscripted.transistor.fm/ [https://dental-unscripted.transistor.fm/] Subscribe on Apple, Spotify, or YouTube, Rate the show! 🙏 Candid Pro’s exclusive offer. https://candidpro.com/nxlevel [https://candidpro.com/nxlevel] Need help with case acceptance or setting up your practice? Mike, Paula, and Michael have you covered. Visit their consulting firms website for more details on working with a dental consulting firm and what's available. https://nxlevelconsultants.com [https://nxlevelconsultants.com]   Tune in, get unscripted, and start moving the needle!

Ever walked into your dental practice and felt more like a referee than a leader inspiring a team? Let's face it, managing a dental team can be like navigating a minefield of personalities, competing priorities, and unexpected challenges. But it doesn't have to be a constant struggle! In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn share their journey from dental practice chaos to creating a dream team that's both productive and fun to work with. They reveal the turning points and "aha!" moments that transformed their approach to team management, and they'll guide you through the same process. Get ready to discover: * The Power of Ownership: How to cultivate a sense of ownership within your team, so they're not just showing up but truly invested in the practice's success. * The Art of Communication: Mastering the communication skills to address conflict, give constructive feedback, and inspire your team to reach their full potential. * The Secret Sauce of Motivation: Unlocking the key motivators that drive your team members and creating a culture where they feel valued and appreciated. * The Joy of a Thriving Team: Building a positive and collaborative environment where everyone feels supported, respected, and excited to come to work. Mike and Paula don't just offer theories – they share real-life stories, practical examples, and actionable strategies that you can implement in your practice today. Plus, don't miss our special offer from Candid Pro for clear aligner therapy! https://candidpro.com/nxlevel [https://candidpro.com/nxlevel] KEY TOPICS DISCUSSED IN THIS EPISODE 0:00 Episode Intro 6:04 Biggest Challenge Managing a Team 11:53 How Do You Get Your Team Onboard 18:25 Why Are 'Systems' So Important 22:19 How To Create a Practice 'Culture' 28:27 Where Do You Even Start? 🔗 Important Links: Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe [https://dental-unscripted.transistor.fm/subscribe] ALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.com [https://www.nxlevelconsultants.com/]

Thinking about hiring a dental consultant but not sure if it's the right move? 🤔  Mike and Paula break it down in a very candid and practical way.  This episode of Dental Unscripted tackles a somewhat controversial topic of dental consultants -  are they worth it, or are they just overhyped? Join in on the Conversation Debunk the Myths: We expose common misconceptions about dental consultants and reveal the truth behind their services. Analyze the ROI 📈: We break down the costs and potential benefits of hiring a consultant, helping you make a smart financial decision. Share Success Stories (or Failures 😥): We discuss real-life examples of how consultants have helped (or hindered) dental practices. Empowering Doctors to Decide 💪: We provide you with the knowledge and tools you need to determine if a consultant is the right fit for your unique situation. This is a MUST-WATCH for any dentist considering hiring a consultant or simply curious about how to consider the consultants role within the industry. ➡️ Hit that play button and get unscripted truth about dental consultants! ⬅️ 0:00 Intro - Sponsored by CandidPro 4:43 The Value In Hiring a Dental Consultant 8:41 Reasons for Hiring a Dental Consultant 13:10 Why NOT to Hire a Dental Consultant 16:28 What Working w/ a Consultant Looks Like 19:46 Getting Your Team Onboard with Consulting 27:26 The Real Reason Consulting Works #DentalConsultant #DentalPractice #PracticeManagement #DentalUnscripted #Podcast #DentalIndustry #DentalBusiness #PracticeGrowth #DentalSuccess #Consultants #MikeDinsio #PaulaQuinn 🔗 Important Links: Get a Candid Pro Deal Stopper Through Next Level Consultants: https://candidpro.com/nxlevel [https://candidpro.com/nxlevel] Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe [https://dental-unscripted.transistor.fm/subscribe] ALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.com [https://www.nxlevelconsultants.com] Follow us on social media: Lke, comment, and subscribe for more valuable insights on dental practice management, ownership, startups, and transitions! 👍

Taking the leap into dental practice ownership?  😱 This episode of Dental Unscripted is a MUST-LISTEN for aspiring owners!  Whether starting up or buying Mike Dinsio and Paula Quinn walk you through the journey as they touch on crucial aspects of starting up and running a DENTAL PRACTICE  - Because, "You Don't Know What You Don't Know" about transitioning into new practice ownership. 0:00 Intro 3:00 Day One of Ownership! 9:18 Making Changes in Acquisition? 13:06 Team Member Expectations 19:44 Getting to Know The Patients 27:57 Transitioning Clinically w/ Team & Patients 32:59 Just Relax, Breathe, & Go Slow 35:35 Ownership is Not Just Doing Dentistry From scheduling headaches to hidden pitfalls, learn from Paula's firsthand experience as a practice owner when she bought a practice. Discover how to avoid costly mistakes. We're talking day one challenges, and essential tips for a smooth transition. In this episode, you'll discover: The biggest surprises new dental practice owners face. Why blocking off your schedule (at least partially) is critical in the first few days. How to communicate your needs to the seller and team to ease into the transition. Practical tips for managing the transition from associate to owner. Key considerations for long-term success in dental practice ownership. Whether you're starting up, buying an existing practice, or planning for the future, this episode is packed with invaluable insights to help you thrive. Don't let the unknown derail your dental practice dreams! Listen to the full episode on now and discover how to navigating these challenges to build a successful practice. Find us on all platforms! We are combined Startup Unscripted & Dental Acquisition Unscripted into ONE brand ➡️ Simply Dental Unscripted!  🙌 Learn more about Michael & Paula by visiting https://nxlevelconsultants.com/dental-consulting/dental-practice-management/ [https://nxlevelconsultants.com/dental-consulting/dental-practice-management/]

Join us for this Episode of Dental Unscripted with host Mike Dinsio, co-host Paula Quinn, and special guest Stefani Sandoval as they dive deep into the complex world of dental credentialing during practice acquisitions.  Connect with Next Level Consultants Team to learn more about their Dental Credentialing Service * Common credentialing pitfalls to avoid * Essential documentation you need * The truth about insurance company timelines * Critical differences between associate and owner credentialing ‪ CALL: (253) 234-5288‬ EMAIL: admin@nxlevelconsultants.com https://nxlevelconsultants.com/front-office-support/ [https://nxlevelconsultants.com/front-office-support/] 0:00 Intro music 1:00  Episode intro Podcast Announcements Our front office expert breaks down what every dentist needs to know about this crucial but often complex and frustrating process of getting credentialed We even discuss the differences between a practice ownership transition and simply moving from one practice to another as an associate. 3:00 The Credentialing Process When purchasing a dental practice, understanding both your current credentialing status and the seller's network participation is crucial. Credentials and reimbursements can vary per location so it can be insightful and strategic to mirror what the seller's existing insurance arrangements for a smoother transition. 6:00 How to Prepare to Get Credentialed Getting accurate credentialing information during a practice transition can be challenging since brokers don't handle these details. Moreover, sellers are often unfamiliar with their own status. Front office team members manage this information and sellers may not request this information for fear of revealing a pending sale?! To verify individual doctor's credentialing status, dentists should proactively maintain copies of their insurance contracts. Direct contact with insurance networks to verify, and, when possible, inquire with front office staff about existing credentialing contracts. 14:50 Common Roadblocks and Challenges Common delays in the credentialing process for dentists include expired malpractice insurance, reliance on employer-provided coverage. Insurance companies often require a finalized bill of sale before approving contracts, further delaying the process. Keeping dental licenses and CAQH profiles updated is crucial, especially when transitioning between states. Working with professionals early on helps streamline the process, ensuring all necessary documents are in place to avoid unnecessary delays. 19:10 How Long Does it Take to Get Credentialed While some claim it can be completed in as little as two weeks, the reality depends on factors like whether the provider is joining an existing practice or establishing a new entity with its own tax ID and NPI. The process involves multiple contracts, including terminating old agreements, which can cause delays. A best-case scenario suggests a 12-week turnaround, but errors in applications or insurance company delays can extend the process. Proper expectations and persistence are key to navigating credentialing successfully. 28:20 What Does Being Out of Network Mean?! Failing to properly prepare for network credentialing can create significant issues for dental practices, especially when patients realize they are unexpectedly out of network. This can lead to frustration, distrust, and potential financial concerns. But many offices make the transition harder than necessary by not fully understanding, in the interim, they can still honor network fees while awaiting credentialing. Proper planning and clear patient communication are key to ensuring a smooth transition and avoiding unnecessary complications. The importance of working with a trusted, experienced professional over the anecdotal advice given by peers who probably lack the firsthand experience involved in the credentialing processes. 36:05 Working With Credentialing Companies The extensive effort and tracking involved in credentialing, underscoring that their goal is to complete the process as quickly and smoothly as possible. Despite misconceptions, delays often stem from insurance companies rather than credentialing firms, and the representatives frontline callers interact with may not have access to accurate information. Ultimately, they urge more understanding and patience, reinforcing that passion and expertise drive Next Level Consultants to achieve the best outcomes for their clients.