Insurance Isn't Random: What Your Building Is Getting Wrong

Insurance Isn't Random: What Your Building Is Getting Wrong

Most strata councils think insurance is random. It's not. Premiums go up. Deductibles change. And it often feels completely out of a council's control. In this episode of Stratagize, Brent Anderson and James Milne sit down with Kim Lundberg from BFL to unpack how strata insurance actually works behind the scenes, and what insurers are really evaluating when they price a building. They explore how hard and soft markets function, why claims history and loss ratio matter, and how maintenance and post-loss decisions shape future outcomes. You'll also hear why brokers aren't just placing insurance, they're selling your building into a competitive market. The core insight is simple, but uncomfortable: Insurance outcomes aren't random, they're a lagging reflection of how a building is run over time. If you're on council, this episode will change how you think about risk, maintenance, and long-term planning, and why the decisions you make today matter most when the market eventually turns. Connect with Stratagize: Website [https://www.fsresidential.com/british-columbia/stratagize-podcast/] Linkedin [https://www.linkedin.com/company/stratagize-podcast/] Email [stratagize@fsresidential.com] Connect with Brent Anderson Linkedin [https://www.linkedin.com/in/andersonbrent/] Connect with James Milne Linkedin [https://www.linkedin.com/in/jamilne/]

The most expensive word in strata... Later: Live from our 4th Annual Vendor Trade Show

Highlights from our 4th Annual Vendor Trade Show: what councils are delaying, and why it keeps costing more. Our annual Vendor Trade Show has quietly become one of the most anticipated events for strata councils, and for good reason. It's one of the few opportunities where you can step out of email threads and boardrooms and actually meet the people behind the work, face-to-face, and have real conversations. In this episode, we pulled experts from each of our three panels: Protect, Respond, Restore, Preventative Maintenance: Is It Worth It?, and Your Legal Questions Answered to unpack what that looks like in real buildings. The same issues keep showing up, deferred maintenance, unclear accountability, legal exposure, but rarely as emergencies at first. They start small, sit too long, and then come back with a price tag. If there was one theme that showed up across every panel and every conversation, it's this: stratas don't fail from surprises, they fail from delays. We're also joined by our first-ever podcast sponsor, Design Roofing, with Vice President Kim Wallace adding a grounded perspective on what proactive maintenance looks like before things escalate. If you couldn't make it this year, this is the closest thing to walking the floor. Connect with Stratagize: Website [https://www.fsresidential.com/british-columbia/stratagize-podcast/] Linkedin [https://www.linkedin.com/company/stratagize-podcast/] Email [stratagize@fsresidential.com] Connect with Brent Anderson Linkedin [https://www.linkedin.com/in/andersonbrent/] Connect with James Milne Linkedin [https://www.linkedin.com/in/jamilne/]

Proxy Wars: How One Signature Can Control Your Strata

In this episode, we sit down with strata lawyer Polina Furtula to unpack one of the most powerful, and most abused tools in strata governance: the proxy. We examine how proxies are supposed to protect owner participation, and how they can just as easily be weaponized to seize control of councils, block critical repairs, or overturn years of progress. Polina walks through real-world examples, including large buildings thrown into chaos by organized proxy campaigns. The conversation finishes with practical advice for councils and owners on how to spot proxy manipulation and protect the integrity of their building's decision-making. Connect with Stratagize: Website [https://www.fsresidential.com/british-columbia/stratagize-podcast/] Linkedin [https://www.linkedin.com/company/stratagize-podcast/] Email [stratagize@fsresidential.com] Connect with Brent Anderson Linkedin [https://www.linkedin.com/in/andersonbrent/] Connect with James Milne Linkedin [https://www.linkedin.com/in/jamilne/]

Breaking the 30-Year Playbook: The Future of Property Management Technology

In this episode, we sit down with CIO Jeff Hahn to unpack why the industry's decades-old operating model is no longer sustainable—and what the next era of service will look like. Jeff breaks down how HODA, RSS, and the upcoming Cyan platform will fundamentally shift communication, efficiency, and manager workload across North America. If you want a clear, insider view of where property management technology is headed, this conversation lays out the roadmap. Connect with Stratagize: Website [https://www.fsresidential.com/british-columbia/stratagize-podcast/] Linkedin [https://www.linkedin.com/company/stratagize-podcast/] Email [stratagize@fsresidential.com] Connect with Brent Anderson Linkedin [https://www.linkedin.com/in/andersonbrent/] Connect with James Milne Linkedin [https://www.linkedin.com/in/jamilne/]

Understanding the AI Revolution with Manuj Aggarwal

In this episode, Brent and James sit down with Manuj Aggarwal, AI thought leader and pioneer of the "digital twin" concept, to explore how artificial intelligence will reshape the way we live, manage, and make decisions in strata communities. Manuj breaks down the coming shift in homeowner expectations, why self-service is becoming the norm, and how AI can reduce stress, streamline communication, and improve decision-making for councils. They dive into practical examples, from triaging leaks to predicting building needs, while painting a clear picture of what strata living could look like five years from now. Whether you're curious about AI or wondering how it will impact strata governance, this conversation is both eye-opening and surprisingly accessible. Connect with Stratagize: Website [https://www.fsresidential.com/british-columbia/stratagize-podcast/] Linkedin [https://www.linkedin.com/company/stratagize-podcast/] Email [stratagize@fsresidential.com] Connect with Brent Anderson Linkedin [https://www.linkedin.com/in/andersonbrent/] Connect with James Milne Linkedin [https://www.linkedin.com/in/jamilne/]