Sustain

Crafting Change: The Gail's Bakery Expansion Story with Michelle Pollard-Smith

36 min · 26. maj 2026
episode Crafting Change: The Gail's Bakery Expansion Story with Michelle Pollard-Smith cover

Beskrivelse

Michelle Pollard-Smith, Head of Property at Gail's Bakery, discusses the fascinating journey of expanding a brand that prioritises individuality over standardisation. With nearly 200 locations, Michelle shares insights from her experience of building so many sites and how to establish a team culture that can deliver at pace and scale. We also discuss how companies can maintain bravery as they grow in the face of the inevitable pressure to become more risk averse.

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episode Why isn't sustainability a status symbol? cover

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We're sharing the 5 minute pitch David gave at the Great Green Balloon Debate, hosted by HOSPA in London last month. David shares his argument that sustainability needs a fresh narrative - one centred on social value, positive impact, and compelling stories. And of not being afraid of reclaiming the word 'status'. Rather than being viewed as an obligation, sustainability should be positioned as something aspirational and desirable. Could making sustainability a status symbol help accelerate change? HOSPA [https://www.hospa.org/] Youtube - All the other videos from the night [https://www.youtube.com/playlist?list=PLwjcXMqZmTYxlLlE5GyHvypuQNsU5K3HN] Apricity [https://www.apricityrestaurant.com/] RAW Workshop [https://www.raw-workshop.co.uk/]

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