Talk Learning With Me
This episode kicks off the Strategic Learning Series, focused on helping learning professionals build credibility, trust, and influence through higher-quality work. Joseph sits down (in person) with Tom Jager, a Learning and Development Manager at Smurfit Westrock, to explore a simple but transformative standard: Would people be willing to pay for the learning experiences you create? Tom breaks down why corporate L&D often defaults to “good enough,” how leadership support enables creative risk-taking, and why weak feedback loops let low-quality learning persist. He defines what “high fidelity” actually means in practice, shares a real example of “TikTok training” that drove surprising demand, and offers a practical path for leveling up: copy great work, critique it, then iterate until you break into a higher tier of quality and speed. * A supportive leader creates room to experiment, stretch, and improve. * High-fidelity learning signals intention, quality, and respect for the learner’s time. * Most corporate learning lacks a tight feedback loop, so mediocre work often goes unchallenged. * Learning can be hard because of the skill being built, not because the experience is frustrating. * Creativity can elevate routine training without turning everything into a production. * Copying and critiquing strong examples accelerates skill growth and design judgment. * Incentives and expectations inside L&D often reward completion over quality. * Real-world application increases engagement and perceived value. * Collaboration makes innovation easier and raises the quality bar faster. * Continuous improvement beats perfectionism. Small gains compound. * “Learning that is so good people would pay for it.” * “Copy people to level up your skills.” * “Feedback loops are essential for improvement.” 00:00 In-person setup and introduction 01:20 Meet Tom – Learning and Development Manager 01:34 What Tom loves about L&D 02:21 Creativity and intentional design in L&D 05:07 Defining high-fidelity learning 07:35 Expectations in corporate L&D 09:55 Why feedback loops matter 11:12 Shifting your mindset toward elevated standards 14:15 Tom’s journey to higher-quality work 19:19 Leadership and collaboration as creative enablers 21:46 Real-world impact of elevated learning experiences 22:35 Where to start when leveling up your skills 25:22 Copying and critiquing as a growth strategy 28:25 Feedback, iteration, and continuous improvement 29:28 Resources for creative development 33:58 Transforming learning into something people would choose 34:51 Building feedback loops and learning strategies Resources Mentioned (Not affiliated in any way) * Everything Is a Remix (video series) by Kirby Ferguson (Everything is a Remix [https://www.everythingisaremix.info/?utm_source=chatgpt.com]) * Lovable (used to build a simulation experience) (Lovable [https://lovable.dev/?utm_source=chatgpt.com]) * Articulate Storyline 360 (Articulate [https://www.articulate.com/360/storyline/?utm_source=chatgpt.com]) * Adobe Captivate (Adobe [https://www.adobe.com/products/captivate.html?utm_source=chatgpt.com]) * Articulate Rise 360 (Articulate [https://www.articulate.com/360/rise/?utm_source=chatgpt.com]) * Camtasia (TechSmith) (TechSmith [https://www.techsmith.com/camtasia/?utm_source=chatgpt.com]) * Vygotsky’s Zone of Proximal Development (overview) (ScienceDirect [https://www.sciencedirect.com/topics/psychology/zone-of-proximal-development?utm_source=chatgpt.com]) E-Learning Heroes (examples to critique, community and inspiration) (Articulate Community [https://community.articulate.com/?utm_source=chatgpt.com]) CONNECT WTIH TOM * LinkedIn (best place to follow Tom’s work and experiments) (LinkedIn [https://www.linkedin.com/in/tom-jager-6038ab65?utm_source=chatgpt.com]) * Overtime Courses (Tom’s work with micro-influencers and digital products) (Overtime Learning [https://overtime.courses/?utm_source=chatgpt.com]) 🎙️ Subscribe to Talk Learning With Me for more conversations like this! 📢 If you enjoyed this episode, make sure to: ✅ Subscribe to the podcast ✅ Leave a review – your feedback helps us grow! ✅ Share this episode with your network Thanks for tuning in—and we’ll talk soon!
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