EP65: Beyond the Yes: 5 Steps to Getting Real Commitment

EP65: Beyond the Yes: 5 Steps to Getting Real Commitment

Send us Fan Mail [https://www.buzzsprout.com/2503471/fan_mail/new] Most practice owners think the “yes” is the win. A patient says yes to care, a team member agrees to a plan, or a client commits in the moment, and it feels like the hard part is done. But the real work starts after the yes. In this episode, I break down my framework for going beyond verbal agreement and creating real commitment. You’ll learn the five steps that help turn interest into follow-through, reduce drop-off, and create more clarity for the people you lead and serve. If you’ve ever had someone say yes and then fail to act, this episode will help you understand what was missing and how to fix it 📩 Join the newsletter for weekly business & leadership insights: http://eepurl.com/jghu5I [http://eepurl.com/jghu5I] 📸 Follow Austin on Instagram:  @draustincohen [https://www.instagram.com/draustincohen] 🌐 Explore events + resources:  www.draustincohen.com [ http://www.draustincohen.com]

EP64: Stop Chasing Revenue. Start Building a Life You Respect

Send us Fan Mail [https://www.buzzsprout.com/2503471/fan_mail/new] Everybody loves to talk about revenue. How much they make per month.  How fast they are growing.  How big the business is getting. And revenue matters. Profit matters. The numbers matter. But revenue is not the only scoreboard. In this episode, I talk about why the people you surround yourself with will shape the life you build, the standards you keep, and the ceiling you eventually hit. I share the story of a decision I made back in 2015 to connect with 52 people in 52 weeks. Not just people who were making money, but people who were building lives I respected. Better leaders. Better spouses. Better parents. Better business owners. Because the goal is not just to make more. The goal is to become the kind of person who can build something meaningful without losing the things that matter most. If you are in a season where you know you need to raise your standards, change your circle, or think bigger about the life you are building, this episode is for you. 📩 Join the newsletter for weekly business & leadership insights: http://eepurl.com/jghu5I [http://eepurl.com/jghu5I] 📸 Follow Austin on Instagram:  @draustincohen [https://www.instagram.com/draustincohen] 🌐 Explore events + resources:  www.draustincohen.com [ http://www.draustincohen.com]

EP63: The Man in the Mirror Is Your First Patient

Send us Fan Mail [https://www.buzzsprout.com/2503471/fan_mail/new] This past Memorial Day weekend, I stood ten feet away from Michael Murphy's dad while doing the Murph workout named after his son. Murphy was a Navy SEAL killed in Afghanistan at 29 years old. His dad drove to a CrossFit gym on a Monday morning to watch strangers honor him. I haven't stopped thinking about it since. In this episode I talk about what that experience, along with doing a rainy 5K with my son Brody, made me realize about leadership. Not practice leadership. Personal leadership. The kind that happens at 5 AM when nobody's watching and you're negotiating with yourself about whether to get up. My 2025 theme has been Hard to Kill. I've spent time this year training with Mark Divine and Tim Kennedy, two guys who have shaped how I think about showing up in the hard moments. This episode is the result of all of it coming together in one weekend. If you walked into your practice this week a little slow, a little behind, giving your team permission to coast, this one's for you. And if you showed up exactly how you wanted to, this one's for you too. The man in the mirror is always your first patient. Make sure you like what you see. 📩 Join the newsletter for weekly business & leadership insights: http://eepurl.com/jghu5I [http://eepurl.com/jghu5I] 📸 Follow Austin on Instagram:  @draustincohen [https://www.instagram.com/draustincohen] 🌐 Explore events + resources:  www.draustincohen.com [ http://www.draustincohen.com]

EP62: Improve Sales from 2x to 10x with Dr Dan Bai

Send us Fan Mail [https://www.buzzsprout.com/2503471/fan_mail/new] Dr. Dan Bai from Close for Chiro joins me in a Chicago hotel room at 7:45 AM after MasterClass weekend, and we get into one of the most misunderstood topics in our profession: sales. If the word "sales" makes you cringe, this one's for you. Dan breaks down why so many docs are stuck thinking they have to sell people something they don't want, when the truth is the opposite. Patients are walking through your door already at a yes. You're not closing them on day two. You're either keeping that yes alive or accidentally killing it in the first 45 seconds of day one. We talk about why your close rate as the owner doesn't matter if your associates can't replicate it, how to train your team to think differently about the patient journey, the difference between being in control of a process versus trying to control an outcome, and the curious tone shift that's changing how patients experience care in a post-COVID, AI-saturated market. Dan also shares why he doesn't mind getting hate mail in his comments and what it tells him about where the profession is stuck. If you've ever felt that pit in your stomach when you see a day two on the schedule, hit play. 📩 Join the newsletter for weekly business & leadership insights: http://eepurl.com/jghu5I [http://eepurl.com/jghu5I] 📸 Follow Austin on Instagram:  @draustincohen [https://www.instagram.com/draustincohen] 🌐 Explore events + resources:  www.draustincohen.com [ http://www.draustincohen.com]

EP61: You Already Know What's Wrong. This Is How You Fix It.

Send us Fan Mail [https://www.buzzsprout.com/2503471/fan_mail/new] Every practice owner I talk to knows exactly what's broken in their business. The number that's been red for three months. The doctor who isn't performing. The conversation they keep putting off. They know. They just haven't done anything about it. In this episode, I break down the exact system I use across all of my locations to stop tolerating problems and start solving them. It comes down to one rule: if something is red on your scorecard three weeks in a row, it goes on the issues list. No debate. No waiting. You deal with it. I walk you through how to run that process with your team, how to find the real issue underneath the symptom, and how to turn a pattern that's been dragging you down into a solved problem in under 20 minutes. Because the practices that grow aren't smarter than yours. They just stopped looking away. 📩 Join the newsletter for weekly business & leadership insights: http://eepurl.com/jghu5I [http://eepurl.com/jghu5I] 📸 Follow Austin on Instagram:  @draustincohen [https://www.instagram.com/draustincohen] 🌐 Explore events + resources:  www.draustincohen.com [ http://www.draustincohen.com]