The Battered Mechanic

EP 4 - The 6 Phases of Covering Your A$$ and Setting Customer Expectations

27 min · 10. jan. 2025
episode EP 4 - The 6 Phases of Covering Your A$$ and Setting Customer Expectations cover

Beskrivelse

Send a text [https://www.buzzsprout.com/twilio/text_messages/2420079/open_sms] Welcome to episode 4 of The Battered Mechanic Podcast. We will focus on things like covering your a$$ and setting customer expectations. There are 6 phases to this outline which I encourage you to listen to the whole way through since everything is connected. If you follow these phases I can promise it will save you a lot of time, and money, and protect your business, and even your customers. Let's get started. 🏁 Like and Subscribe! https://www.youtube.com/@floridahighperformance/ https://www.instagram.com/floridahighperformance/ https://www.facebook.com/floridahighperformance

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Alle episoder

7 episoder

episode EP 7 - Why Quality Control Will Make or Break Your a performance Shop in 2025 cover

EP 7 - Why Quality Control Will Make or Break Your a performance Shop in 2025

Send a text [https://www.buzzsprout.com/twilio/text_messages/2420079/open_sms] Welcome to Episode 7 of The Battered Mechanic! Join your host Erik Bentley as he dives into the critical aspects of quality control within the automotive industry. Learn about the '20 minute rule,' the importance of cultivating a culture centered on quality over quantity, and the significance of hiring passionate technicians. Erik emphasizes the need for a clean and organized work environment, alignment with like-minded vendors, and constant improvement to ensure top-notch service. Discover practical tips and insights to enhance your shop's QC process and ensure long-term success. Don't forget to like, comment, and subscribe! 🏁 Like and Subscribe! https://www.youtube.com/@floridahighperformance/ https://www.instagram.com/floridahighperformance/ https://www.facebook.com/floridahighperformance

11. mar. 202522 min