Lead Well with Mark O'Reilly

In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust. I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.

Why do some leaders inspire action, while others struggle to get their message across? In this solo episode, Mark O’Reilly unpacks the real reason: stories beat stats every time. Drawing from the science of memory, the psychology of influence, and years of hands-on experience, Mark explores why even the best ideas get lost in translation unless they’re wrapped in a compelling narrative. He breaks down: The What–So What–Now What framework: a simple way to structure your message so it actually lands How to use presence—voice, body language, and energy—to become instantly more engaging The pitfalls of jargon, data-dumping, and assuming you’ve been understood How the “Hero’s Journey” applies to everyday leadership (and customer conversations) Using SCARF and the STATE model to handle resistance, objections, and tough conversations Practical ways to hook any audience—whether you’re presenting to your team, your board, or that one stakeholder who never listens If you want to influence, not just inform, this episode will help you rethink the way you communicate—so your ideas actually make an impact.

Today on Lead Well, I’m joined by Barbara Louise Brennan a seasoned mental health advocate, trainer, speaker, and consultant who has spent close to two decades leading the charge on stigma reduction and inclusion across Ireland. Barbara has led Ireland’s national programme to reduce mental health-related stigma, worked with major organisations like An Post, Boots, IBEC, and the HSE, and lectured in leading universities including Trinity, UCC, Maynooth, and DCU. She’s also the founder of Mentis One—a platform focused on helping companies move beyond one-off wellbeing initiatives and embed meaningful, lasting cultural change. In today’s conversation, we’re going to explore the current state of workplace mental health and the gap that inspired Barbara's entrepreneurial journey. We also dive into Barbara's lived experience with mental health, having been a suicide survivor herself, she delves into the daily non negotiables for managing our mental health.

In this short episode, I explore stress tolerance as a critical skill for leaders navigating the pressures of modern work. With nearly 60% of employees reporting they feel stressed most of the time, the cost of ignoring stress in leadership is rising. But this isn’t about pushing through or waiting for the next break. I unpack why expanding your Window of Tolerance—a concept from Dr. Dan Siegel—is key to staying composed, thinking clearly, and leading effectively under pressure. We also dig into simple, practical ways to build stress tolerance through goal setting, daily planning, and visualisation—tools that sharpen focus, reduce overwhelm, and keep you grounded in purpose.

In this first episode of The Leadership Paradox series, I introduce the core idea: why today’s most effective leaders are increasingly at risk of burnout — and why achieving both high performance and personal wellbeing is not a given, it’s a skillset. I’ll share why I believe this is one of the most urgent leadership challenges of our time, based on research and what I see in boardrooms, coaching conversations, and leadership teams. We’ll explore the key tension at the heart of the paradox: the more trusted, capable, and high-performing you become, the greater the risk to your own energy, clarity, and wellbeing — unless you consciously develop new habits and skills. And I’ll outline the roadmap for this series: the core skills transformational leaders need to master to thrive sustainably — not just perform, but grow and stay well while leading. If you’re a leader who wants to scale your impact without sacrificing yourself in the process, this series is for you.