The HEX-Files Energy Marketing Podcast
Stop guessing and start growing your energy and industrial firm. Take the FREE GO Assessment: Growth Optimization Survey now! 👉 https://bit.ly/hex-file-go-assessmenthttps://bit.ly/hex-file-go-assessment [https://bit.ly/hex-file-go-assessment] __________________________________________ How does Applied Control use customer relationships, CRM insights, and data-driven strategies to grow sales, improve marketing performance, and build stronger customer engagement in the energy and industrial sectors? In Episode 29 of The HEX-Files Energy Marketing Podcast, Host Arnaud Dasprez [https://www.linkedin.com/in/arnaud-dasprez-3a949a/?originalSubdomain=fr] speaks with Rachel Miller-Short [https://www.linkedin.com/in/rachel-miller-short-2698a6a/], VP Sales and Marketing at Applied Control [https://www.linkedin.com/company/applied-control-equipment/]. Rachel shares how staying close to customers, tracking sales activity through CRM systems, and using data to guide decisions help drive growth in the energy and industrial sectors. She discusses the importance of balancing hunter and farmer sales roles, aligning marketing with sales, and building strong customer relationships through face-to-face engagement. Rachel also talks about measuring marketing ROI, improving sales training, using technology to support lead generation, and adapting to changing customer expectations through digital tools and analytics. With a background in sales and marketing leadership in the energy and industrial sectors, Rachel explains how Applied Control focuses on building strong customer relationships through face-to-face engagement, data-driven decision making, and close alignment between sales and marketing. She shares how the company balances account growth and new customer acquisition through dedicated hunter and farmer sales roles. She also highlights the importance of CRM systems, sales training, marketing measurement, and using analytics to improve customer engagement, generate qualified opportunities, and support long-term business growth. IN THIS EPISODE, EXPECT TO LEARN: -How strong customer relationships and face-to-face engagement help drive growth in the energy and industrial sectors -Why balancing hunter and farmer sales roles is important for both new customer acquisition and account development -How CRM systems, sales activity tracking, and customer data support better sales and marketing decisions -The value of measuring marketing performance, lead quality, and ROI through clear KPIs and analytics -How sales training, digital tools, and close alignment between marketing and sales help improve customer engagement and business growth TIMESTAMPS: [00:00] - Teaser [01:01] - Introduction of podcast and guest Rachel Miller-Short [03:02] - Importance of Customer Proximity and Understanding Challenges [06:00] - Targeting New Customers and 'New Logo' Strategy [11:00] - Personality Profiling and Selecting Hunters vs. Farmers [19:27] - Sales Tech Stack: Salesforce, CRM, and Social Media Tools [24:13] - Earned vs. Paid Media and Technical Credibility [28:02] - Marketing Budgets, ROI, and Cross-Functional Alignment [32:39] - In-house Data Analytics Team and Dashboard Reporting [37:33] - Future Opportunities: Learning Modules and Marketing Buy-In [38:47] - Closing Thoughts: Data-Driven Decisions and Contact Info FOLLOW OUR GUEST RACHEL MILLER-SHORT ON: -LinkedIn: https://www.linkedin.com/in/rachel-miller-short-2698a6a/ [https://www.linkedin.com/in/rachel-miller-short-2698a6a/] -Applied Control (LinkedIn): https://www.linkedin.com/company/applied-control-equipment/ [https://www.linkedin.com/company/applied-control-equipment/] -Applied Control (Website): https://www.appliedcontrol.com/ [https://www.appliedcontrol.com/] FOLLOW HOST ARNAUD DASPREZ ON: -LinkedIn: https://www.linkedin.com/in/arnaud-dasprez-3a949a/ [https://www.linkedin.com/in/arnaud-dasprez-3a949a/] -Facebook: https://www.facebook.com/arnaud.dasprez [https://www.facebook.com/arnaud.dasprez] -Instagram: https://www.instagram.com/arnauddasprez/ [https://www.instagram.com/arnauddasprez/] FOLLOW THE PODCAST: -Follow on LinkedIn: https://www.linkedin.com/company/hexagroup/ [https://www.linkedin.com/company/hexagroup/] -Visit the HexaGroup Website: https://www.hexagroup.com/ [https://www.hexagroup.com/] -Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-hex-files/id1800509801 [https://podcasts.apple.com/us/podcast/the-hex-files/id1800509801] -Listen on Spotify: https://open.spotify.com/show/2Uk06BviiKOGfbNNvPdV7a?si=fa31c1fc430d446d&nd=1&dlsi=53775ab58c874360 [https://open.spotify.com/show/2Uk06BviiKOGfbNNvPdV7a?si=fa31c1fc430d446d&nd=1&dlsi=53775ab58c874360]
31 episoder
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