The Levels

The Exact Framework to Take Patients From "I'll Think About It" to Paid in Full

42 min · I går
episode The Exact Framework to Take Patients From "I'll Think About It" to Paid in Full cover

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🎯 WORKSHOP — Transformational Sales Workshop | July 30th at 12pm EST. Reserve your seat: https://workshop.therehabceos.com/tsl-learn If patients are hesitating after the evaluation, the problem is not that they do not value care. It is the way the plan of care is being presented. In this video, Dr. Robbie Woelkers breaks down exactly how to take a patient from anxious, uncertain, and doubtful to excited about investing in their recovery. Dr. Robbie Woelkers walks through the psychology first: why patients need to feel the gap between where they are now and where they actually want to go. Getting out of pain is not the dream outcome. Getting back to work, sport, sleep, travel, training, or life without limitation is what makes the plan matter. Then he gets tactical. You will see how to uncover the real problem, connect it to the patient’s personal outcome, use test-treat-retest to build belief, prescribe frequency and duration with confidence, handle schedule and partner objections, and present payment options without sounding awkward or pushy. This is for clinic owners and providers who know their patients need care, but struggle to get them fully bought into the plan. Watch it, use the framework in your next evaluation, and see how much easier the sales conversation becomes when the patient understands what they are actually investing in. TIMESTAMPS: 00:00 How to go from awkward to irresistible when presenting a plan of care 00:43 What a custom plan of care actually means 01:36 The 3 layers of the patient problem: physical, participation, personal 04:04 How to “dig in the dirt” without sounding awkward 05:34 The trigger moment: when the patient decides enough is enough 06:43 Problem and paradise: connecting pain to the dream outcome 07:17 What to ask when a patient has already tried other care 09:55 How to uncover the real long-term goal 11:16 Future pacing: helping patients see what recovery gives them back 12:12 Why providers lose control of the evaluation 12:49 Pain, priming, performance, and prevention 14:18 Using test-treat-retest to build belief during the exam 15:18 The trust triangle: you, your process, and whether it works for them 15:34 How to turn the exam into a custom plan of care 16:16 Letting the patient help define the timeline 17:52 What to say when the patient thinks it should only take two weeks 19:02 How to prescribe frequency without guessing 20:18 Why plan of care completion changes with visit frequency 21:25 How to explain two times per week vs. three times per week 23:15 Building agreement around frequency and duration 25:28 Asking if the patient actually believes the plan will work 26:57 The 4 things that must align before payment 29:28 How to handle partner objections before they become payment objections 31:02 How to ask permission to sell 32:28 Presenting the package without rushing the price 34:30 How to use a price anchor 36:21 The 4 payment options Robbie recommends 37:48 How to frame insurance, cash, and out-of-network options 39:10 Why you need to collect payment and pre-book the full plan 40:02 Full recap of the custom plan of care framework 42:43 How to join the upcoming workshop Join 1,800+ PT clinic owners inside our free Skool community, where we post new trainings every week covering hiring, marketing, sales, operations, and profitability. Everything is free and built specifically for private-practice owners. https://skool.com/rehabceos

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episode The Exact Framework to Take Patients From "I'll Think About It" to Paid in Full cover

The Exact Framework to Take Patients From "I'll Think About It" to Paid in Full

🎯 WORKSHOP — Transformational Sales Workshop | July 30th at 12pm EST. Reserve your seat: https://workshop.therehabceos.com/tsl-learn If patients are hesitating after the evaluation, the problem is not that they do not value care. It is the way the plan of care is being presented. In this video, Dr. Robbie Woelkers breaks down exactly how to take a patient from anxious, uncertain, and doubtful to excited about investing in their recovery. Dr. Robbie Woelkers walks through the psychology first: why patients need to feel the gap between where they are now and where they actually want to go. Getting out of pain is not the dream outcome. Getting back to work, sport, sleep, travel, training, or life without limitation is what makes the plan matter. Then he gets tactical. You will see how to uncover the real problem, connect it to the patient’s personal outcome, use test-treat-retest to build belief, prescribe frequency and duration with confidence, handle schedule and partner objections, and present payment options without sounding awkward or pushy. This is for clinic owners and providers who know their patients need care, but struggle to get them fully bought into the plan. Watch it, use the framework in your next evaluation, and see how much easier the sales conversation becomes when the patient understands what they are actually investing in. TIMESTAMPS: 00:00 How to go from awkward to irresistible when presenting a plan of care 00:43 What a custom plan of care actually means 01:36 The 3 layers of the patient problem: physical, participation, personal 04:04 How to “dig in the dirt” without sounding awkward 05:34 The trigger moment: when the patient decides enough is enough 06:43 Problem and paradise: connecting pain to the dream outcome 07:17 What to ask when a patient has already tried other care 09:55 How to uncover the real long-term goal 11:16 Future pacing: helping patients see what recovery gives them back 12:12 Why providers lose control of the evaluation 12:49 Pain, priming, performance, and prevention 14:18 Using test-treat-retest to build belief during the exam 15:18 The trust triangle: you, your process, and whether it works for them 15:34 How to turn the exam into a custom plan of care 16:16 Letting the patient help define the timeline 17:52 What to say when the patient thinks it should only take two weeks 19:02 How to prescribe frequency without guessing 20:18 Why plan of care completion changes with visit frequency 21:25 How to explain two times per week vs. three times per week 23:15 Building agreement around frequency and duration 25:28 Asking if the patient actually believes the plan will work 26:57 The 4 things that must align before payment 29:28 How to handle partner objections before they become payment objections 31:02 How to ask permission to sell 32:28 Presenting the package without rushing the price 34:30 How to use a price anchor 36:21 The 4 payment options Robbie recommends 37:48 How to frame insurance, cash, and out-of-network options 39:10 Why you need to collect payment and pre-book the full plan 40:02 Full recap of the custom plan of care framework 42:43 How to join the upcoming workshop Join 1,800+ PT clinic owners inside our free Skool community, where we post new trainings every week covering hiring, marketing, sales, operations, and profitability. Everything is free and built specifically for private-practice owners. https://skool.com/rehabceos

I går42 min
episode The Exact Job Ad Framework That Gets Physical Therapists to Apply cover

The Exact Job Ad Framework That Gets Physical Therapists to Apply

🎯 FREE WORKSHOP — Hiring Workshop for PT Practice Owners | June 25th at 12pm EST. Reserve your seat: https://workshop.therehabceos.com/ppp-join If your job ads are getting views but no applications, the problem is not the platform. It is the copy. In this video, Dr. Robbie Woelkers breaks down exactly why physical therapists scroll past most clinic job posts and what you have to change to get qualified candidates to actually apply. Robbie walks through the psychology first: why applicants default to anxiety (focusing on outcomes they do not want) instead of anticipation (focusing on outcomes they do), and how your ad copy controls which state they land in. This is not theory. It is the same framework used to hire across a 50-person team and dozens of client clinics. Then he gets tactical. You will see the full 4-part ad body structure (Role, Responsibilities, Requirements, Results), how to write a job title that works with Indeed SEO instead of against it, why a salary range of $80K to $120K kills your applicant volume before anyone even clicks, and how to use your snippet, title, and salary band together to track exactly where your funnel is breaking. This is for clinic owners who have posted on Indeed and gotten silence. Watch it, rewrite your next ad using the framework, and see what changes. 00:00 – Why PTs Aren't Applying to Your Job Ads 01:05 – The Hiring Mistake That Cost Me 8 Months 05:12 – How Copywriting Changed Our Recruiting Results 07:12 – The Psychology Behind Why People Apply for Jobs 09:25 – Anxiety vs. Anticipation: What Drives Action 12:15 – How Candidates Frame Your Job Opportunity 14:50 – The First Recruiting Bottleneck: Getting Clicks 16:35 – What Makes a High-Performing Indeed Job Title 18:40 – Salary Range Mistakes That Reduce Applications 21:05 – How to Structure a Job Ad That Converts 21:45 – Step 1: Define the Role 22:55 – Step 2: Responsibilities 25:05 – Step 3: Requirements 26:35 – Step 4: Results & KPIs 28:05 – Schedule, Location & Compensation 29:20 – Benefits, Offer Enhancers & Career Growth 31:05 – Vision, Mission & Core Values 32:05 – Tracking the Metrics That Matter 32:45 – Fixing Views, Clicks & Applications 33:05 – Workshop Invitation & Final Thoughts Join 1,800+ PT clinic owners inside our free Skool community, where we post new trainings every week covering hiring, marketing, sales, operations, and profitability. Everything is free and built specifically for private-practice owners. https://skool.com/rehabceos

23. juni 202633 min
episode The 8-Step Hiring Framework Every Physical Therapy Practice Owner Needs cover

The 8-Step Hiring Framework Every Physical Therapy Practice Owner Needs

🎯 FREE WORKSHOP — Hiring Workshop for PT Practice Owners | June 25th at 12pm EST. Reserve your seat: https://workshop.therehabceos.com/ppp-join Most clinic owners who can't hire PTs aren't dealing with a market problem. They're dealing with a pipeline problem. And the breakdown is almost never where they think it is. In this video, Dr. Robbie Woelkers walks through the 8-level provider hiring framework that RehabCEOs uses with clients to diagnose exactly where their recruiting pipeline breaks down. From building a compensation package that reads as $135K total value instead of an $82K salary, to why 40% of new grads accept positions at their clinical site, to the one step where most owners silently lose candidates they already had (responding too slow), this is a ground-level look at how to stop treating hiring like a one-step problem. If you have patients and no provider to see them, that gap is costing you roughly $5,000 a week. This framework tells you which of the 8 levels is responsible. Who this is for: outpatient PT clinic owners who are stuck in reactive hiring mode and want a repeatable system they can actually diagnose and fix. TIMESTAMPS: 00:00 Why most owners are stuck at level two 02:45 Building a package that reads as $135K total comp 05:50 The four recruitment channels and where to start 09:15 The 24-hour response rule (and what it costs to miss it) 12:20 How to vet candidates before the interview 15:10 Selling the future, not the features 18:45 Onboarding and the 30-60-90 day plan 21:40 The retention formula for star performers 24:26 Workshop invitation and next steps If this hiring framework hit close to home, this is exactly the kind of operational system we build with clinic owners inside the RehabCEOs program. We work with over 400 PT clinics around the nation on recruiting, retention, and the full business infrastructure behind a clinic that doesn't depend on the owner doing everything. The program comes with a 28-day free trial. Book a call to see if it's the right fit. https://rehabceos.com/book-a-call/

16. juni 202624 min
episode How 40% of PT Practice Owners Fill Open Positions Before the Competition cover

How 40% of PT Practice Owners Fill Open Positions Before the Competition

Over 40% of new PT grads are getting hired before they ever see your Indeed post. Not because those clinic owners are lucky. Because they built a pipeline that runs before the board exam cycle even starts. In this video, Dr. Robbie Woelkers breaks down the exact hiring bell curve most owners don't know exists: the 10% who take jobs before sitting for the NPTE, the 40% who lock in offers within three weeks of passing, and the 10% who start looking after they relocate. That leaves one group most owners completely ignore: the 40% who accept positions at their second or third clinical site. If you're not taking students, you're already cut out of that pool. Robbie walks you through how to use the PTCAS directory to find every accredited program near you, how to contact the right people to open clinical affiliations, and how to structure bonus incentives for your existing PTs who take on students as CIs. This isn't theory. It's a repeatable system for filling your provider bench without a single job posting. This video is for clinic owners who are tired of competing on Indeed and ready to get ahead of the hiring cycle instead of chasing it. TIMESTAMPS: 00:00 [https://www.youtube.com/watch?v=DXrtuxlUtoI] Why 40% hire without job ads 01:12 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=72s] The PT hiring bell curve explained 02:05 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=125s] The four NPTE hiring seasons 03:02 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=182s] The 10% hired before boards 04:00 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=240s] The 3-week hiring window after passing 05:28 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=328s] The 10% who get hired after relocating 06:28 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=388s] Where the other 40% come from 07:15 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=435s] Why clinical rotations matter 08:16 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=496s] Using PTCAS to find PT programs 09:05 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=545s] Why waiting until graduation is too late 09:52 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=592s] Bonus structures for clinical instructors 10:24 [https://www.youtube.com/watch?v=DXrtuxlUtoI&t=624s] Making contingent offers before graduation Want more content like this? Join 1,800+ PT clinic owners inside our free Skool community. We drop new trainings every week covering hiring, marketing, sales, operations, and profitability. https://skool.com/rehabceos [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbHNNTXI0OVRObVpWSzE3clZ1MzV1Z3pKdGpaQXxBQ3Jtc0ttRkdMZFFwc3c0YXdndnlVZkFrb3I2bVYxMndQYjN6cjR3NjRZWk1XeXRvRmlBVEY4M3pUUzJ1UXh4dWlEdDJIejVqUEcxU3VVYkVzSHM4V3U4d2ZHUFBZTlBBVzVEekJrb1Y4Z3JBV1JjRmZmcG5MQQ&q=https%3A%2F%2Fskool.com%2Frehabceos&v=DXrtuxlUtoI]

9. juni 202610 min
episode The Two Biggest PT Hiring Windows of the Year And How to Use Them cover

The Two Biggest PT Hiring Windows of the Year And How to Use Them

Most PT clinic owners hire reactively. A provider quits, schedules get thin, and suddenly they're competing against every other clinic in the market for the same candidates at the same time. That's not a hiring problem. That's a timing problem. In this video, Dr. Robbie Woelkers breaks down the two biggest PT hiring windows of the year and exactly how to use them. The key is the NPTE exam calendar. With testing dates in January, April, July, and October, roughly 80% of new graduates hit the job market in the spring and summer cycle. The July window specifically opens around July 15th, peaks between August 10th and August 24th, and closes by September 15th. Most clinics aren't even looking during that stretch because their schedules are light in summer. That's the point. Robbie also walks through the full staffing blueprint for solo and multi-location owners, from the 'payment level' (your first PT hire covering fixed expenses) to the 'prosperity level' (four providers, two admins, owner out of treatment, 20K/month in profit). Wherever you are in that sequence, this video tells you who to hire next and when to start the search. If you're tired of losing candidates to faster-moving clinics or scrambling to staff up right when you need volume the most, this is the framework that fixes it. 0:00 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4] The Biggest PT Hiring Window Is Coming 1:21 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=81s] Why Most Clinic Owners Hire Too Late 2:26 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=146s] Solo Practice Hiring Roadmap 4:08 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=248s] From Owner to Owner + Admin 5:12 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=312s] Your First PT Hire (Payment Level) 6:52 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=412s] The Profit Level Explained 8:30 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=510s] The Protection Level 9:57 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=597s] The Prosperity Level & Getting Out of Treatment 11:10 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=670s] When to Hire PTAs 12:35 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=755s] Building a Lifestyle Practice 14:05 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=845s] Multi-Location Hiring Model 15:27 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=927s] Creating a Proactive Hiring Plan 16:25 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=985s] Understanding Recruitment Seasons 17:15 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1035s] The NPTE Calendar & Hiring Cycles 18:42 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1122s] Why January and July Are the Best Hiring Windows 19:45 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1185s] The Fishing Analogy: Supply vs Demand 20:55 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1255s] The Three Stages of a Hiring Season 22:15 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1335s] The July Hiring Opportunity 23:18 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1398s] Recruitment Season vs Retention Season 24:18 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1458s] Why Smart Owners Hire Before They're Full 24:52 [https://www.youtube.com/watch?v=8S4Vu6Bo9W4&t=1492s] Workshop Invitation & Final Takeaways Want more like this? Join 1800+ PT clinic owners inside our free Skool community. We publish new trainings every week covering hiring, marketing, sales, operations, and profitability. All free. https://skool.com/rehabceos [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbEt1T1FEd1Q1bzY2d0E1MHJNWFNFTFRIaElpQXxBQ3Jtc0ttb2hyLWpyQjhQanU1TmticS1mdk5XczVKaGhwRW5rYXFvNVcybDczYno4eFNDdGNwNHNrU0otTnFpXzdob3N1NjY3WmFJeVYxSE02TzRSN2lQTnFZLW5MZmN2ZUNhS0dXYkdCY0JjYXltOFMxYUFiTQ&q=https%3A%2F%2Fskool.com%2Frehabceos&v=8S4Vu6Bo9W4]

5. juni 202625 min