Plasterers Share Their Best & Worst Customers

Plasterers Share Their Best & Worst Customers

Chris Frediani talks to Plasterers about their best and worst customers and customer experiences. Chris also shares a few of his own and asks Plasterers what the rudest or most entitled thing a customer has said to them is. Guests: Chris Powell, Barry Warman & Steph Leese.

Keeping Morale Up on Site

Chris Frediani looks into how to keep morale up on site - especially when things don’t go to plan, exploring how positivity, communication, and strong leadership shape workplace culture in trade and construction. He’s joined by psychotherapist and author Enda Murphy, who shares practical advice on managing behaviour and building stronger team dynamics. Chris also speaks with Thomas Nagy and Jon Jaznick, who discuss hiring, leadership, and what it really takes to keep teams motivated under pressure.

It's Been HOT!!

Chris Frediani talks to Alex Winters & The Tape Slayer, Leigh Griffiths about working through the hot weather this past week. Chris shares his own experiences and talks about the challenges this can create for the trade and business owners.

How Do We Get Paid?

In this episode, Chris Frediani talks to Simon Green, Bob Hay and Lee Fennell about one of the most important parts of the trade - getting paid. They cover deposits, staged payments, upfront money, and the shift to digital payments, plus how each business handles pricing conversations and payment terms from the start. The guests also share how they deal with chasing late payments, what happens when clients don’t pay, and the red flags they now look out for before taking on a job.

Work-Life Balance & Hobbies

Chris Frediani looks into the hobbies that spreads and fellow tradespeople do, finding out how they find a balance with work and their family life. Guests include Duncan Cowper, who is a specialist lime plasterer. Duncan joins Chris to talk about his motorsport journey, how he balances it with everyday life, the challenges of funding and sponsorship, and whether he hopes to turn his passion into a full-time career following being part of the TV Series: Born Mechanic. We also hear from Pointy Plumber - who discuss how he juggles his business and family life alongside social media, commentary work AND the InstallerSOCIAL. Finally, Chris is joined by Iain Cowie, who is a Scaffolder turned Property Developer. Iain talks about his passion for extreme running, the commitment and lifestyle it demands, and the positive effects it has on his well-being.