The Power of Possibility by SPS

Workplace Experience: The Business Impact of a People First Culture

53 min · 5. maj 2026
episode Workplace Experience: The Business Impact of a People First Culture cover

Beskrivelse

Does workplace experience really drive business performance?  If work can happen anywhere, why does the office still matter?  And how do culture, trust, leadership, and technology shape productivity, engagement, and results? In this episode of The Power of Possibility, ⁠Claire Ward⁠ [https://www.linkedin.com/in/claire-billeness-ward/ ], Chief Innovation Officer at SPS, is joined by ⁠Debra Ward⁠ [https://www.linkedin.com/in/debra-ward-mba-fiwfm-frics-352468a/ ], internationally recognised leader in culture and workplace experience and Founder of Live, Love, Learn, and⁠Keith Seymour⁠ [https://www.linkedin.com/in/keith-seymour/ ], Solution Director at SPS.  Together, they explore how a people‑first approach to workplace experience impacts retention, wellbeing, customer perception, and profitability. From hybrid work and leadership mindset shifts to hospitality‑driven services, intuitive technology, and human‑centred design, the conversation unpacks what it really takes to create environments where people thrive—and businesses win. Discover why workplace experience is no longer a “soft” topic, but a measurable driver of sustainable performance.⁠ [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

Kommentarer

0

Vær den første til at kommentere

Tilmeld dig nu og bliv en del af The Power of Possibility by SPS-fællesskabet!

Kom i gang

1 måned kun 9 kr.

Derefter 99 kr. / måned · Opsig når som helst.

  • Podcasts kun på Podimo
  • 20 lydbogstimer pr. måned
  • Gratis podcasts

Alle episoder

15 episoder

episode AI in the Workplace: Empowering people, not replacing them cover

AI in the Workplace: Empowering people, not replacing them

What happens when AI starts doing more of the work? How can organizations increase productivity without weakening trust, critical thinking, or employee confidence? In this episode of The Power of Possibility Podcast, ⁠Nicole Mangarella⁠ [https://www.linkedin.com/in/nicolemangarella/ ], Head of Global Technology and Innovation at SPS, and ⁠Jess Larsen⁠ [https://www.linkedin.com/in/j3ssical4rsen/], Founder of Thriving Humans, examine the realities of AI adoption in the workplace. Drawing on research, client experience, and lessons from large-scale transformation programs, they challenge some of the assumptions driving today's AI agenda.  From reskilling and internal mobility to employee trust and organizational culture, the conversation explores why successful AI programs depend as much on people as they do on technology. They also discuss the risks of pursuing efficiency at the expense of capability and engagement Tune in for a practical discussion on the skills that matter, the mistakes organizations keep repeating, and how AI can expand human potential rather than diminish it. www.spsglobal.com [https://www.spsglobal.com/en]

2. juli 202657 min
episode When Talent Runs Out: Real Strategies for Rapid Reskilling cover

When Talent Runs Out: Real Strategies for Rapid Reskilling

What happens when experience retires faster than new skills emerge? How can companies reskill fast without losing experience? In this episode of The Power of Possibility Podcast, ⁠Bettina Schaller⁠ [https://www.linkedin.com/in/bettinaschaller/ ], President of the World Employment Confederation and Group Public Affairs Director at Adecco, and ⁠Mick Everett⁠ [https://www.linkedin.com/in/michael-everett-1768b912/ ], People Director at SPS UK and Ireland, come together to tackle one of the biggest challenges facingorganizations today: how to evolve with a changing workforce. From talent shortages to shifting expectations, they share fresh perspectives on what it really takes to build teams that can adapt, grow, and deliver. The conversation highlights why investing in people, embracing flexibility, and rethinkingtraditional approaches are no longer optional—but essential. Tune in for practical insights and inspiration on how to shape a workforce that’s ready for what’s next. ⁠www.spsglobal.com [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

1. juni 202648 min
episode Workplace Experience: The Business Impact of a People First Culture cover

Workplace Experience: The Business Impact of a People First Culture

Does workplace experience really drive business performance?  If work can happen anywhere, why does the office still matter?  And how do culture, trust, leadership, and technology shape productivity, engagement, and results? In this episode of The Power of Possibility, ⁠Claire Ward⁠ [https://www.linkedin.com/in/claire-billeness-ward/ ], Chief Innovation Officer at SPS, is joined by ⁠Debra Ward⁠ [https://www.linkedin.com/in/debra-ward-mba-fiwfm-frics-352468a/ ], internationally recognised leader in culture and workplace experience and Founder of Live, Love, Learn, and⁠Keith Seymour⁠ [https://www.linkedin.com/in/keith-seymour/ ], Solution Director at SPS.  Together, they explore how a people‑first approach to workplace experience impacts retention, wellbeing, customer perception, and profitability. From hybrid work and leadership mindset shifts to hospitality‑driven services, intuitive technology, and human‑centred design, the conversation unpacks what it really takes to create environments where people thrive—and businesses win. Discover why workplace experience is no longer a “soft” topic, but a measurable driver of sustainable performance.⁠ [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

5. maj 202653 min
episode From Promise to Practice: Preparing for Agentic Automation in Business cover

From Promise to Practice: Preparing for Agentic Automation in Business

How ready is your organization to move from AI ambition to real impact? In this episode of The Power of Possibility, ⁠Christian Schierjott⁠ [https://www.linkedin.com/in/christian-schierjott ], Global Head of Business Solutions at SPS, joins ⁠Bertram Weiss⁠ [https://www.linkedin.com/in/drbertramweiss/ ], Vice President of Health at Merantix Momentum, to explore what it truly takes to prepare for agentic automation in real-world business environments. Together, they discuss why most organizations remain stuck in pilot mode, the risks of shadow AI, and why data readiness, governance, and human-in-the-loop models are essential for scaling AI responsibly. From cultural resistance and legacy systems to regulatory pressure and leadership mindset, this conversation offers a practical perspective on how companies can turn AI from a bold promise into a scalable, sustainable capability. ⁠www.spsglobal.com [www.spsglobal.com] www.spsglobal.com [https://www.spsglobal.com/en]

19. jan. 202641 min
episode The Path to Performance: Inside the 2025 Workplace Transformation cover

The Path to Performance: Inside the 2025 Workplace Transformation

How can organizations unlock performance in a workplace shaped by five generations, hybrid expectations, and rapid tech evolution? In this episode, ⁠Claire Ward,⁠ [https://www.linkedin.com/in/claire-billeness-ward/] Chief Innovation Officer at SPS, is joined by ⁠Nicole Mangarella⁠ [https://www.linkedin.com/in/nicolemangarella/], Head of Global Technology & Innovation at SPS, and ⁠Kasia Maynard⁠ [https://www.linkedin.com/in/kasia-maynard-350379a0/], Head of Research and Editorial at Worktech Academy. Together, they unpack the most eye-opening findings from the 2025 SPS & Worktech Academy State of the Workplace Survey. From communication gaps and AI confidence issues to evolving leadership models and policy clarity, this conversation sheds light on what employees really need to thrive—and what leaders must do to adapt.  Want to read the report? Check ⁠our website⁠ [https://www.spsglobal.com/en/news/state-workplace-survey]. www.spsglobal.com [https://www.spsglobal.com/en]

25. juli 202544 min