Stop Hiring Warm Bodies. Build a Team That Actually Stays

Stop Hiring Warm Bodies. Build a Team That Actually Stays

Most practices don't think about physician recruitment until they're overwhelmed, and that's exactly when mistakes happen. In this episode, Zed and Paul sit down with Brent Barnacle, VP of Physician Recruitment at IPL Health Staffing, to break down why hiring a "warm body" costs more than leaving a seat empty. From targeting passive candidates to aligning your team's culture before the first interview, Brent shares what separates practices that retain great providers from those stuck in a revolving door. Connect with Brent on LinkedIn: https://www.linkedin.com/in/brent-barnacle-a98b6329/ [https://www.linkedin.com/in/brent-barnacle-a98b6329/] Learn about ASCENT: https://www.askascent.com/ [https://www.askascent.com/]

The Key to Not Doing Everything Yourself

Most practice leaders end up wearing too many hats—not because they want to, but because the system around them makes it unavoidable. In this episode, Paul and Zed sit down with ENT physician and CEO of Physicians Angels, Dr. Afser Shariff, who shares how to build smarter systems, delegate effectively, and use AI and external teams to free yourself from the daily grind. Learn what leadership can actually look like when you finally stop doing everything yourself. Physicians Angels: https://physiciansangels.com/ [https://physiciansangels.com/] Learn about ASCENT: https://www.askascent.com/ [https://www.askascent.com/]

Why Patient Follow-Up Is Your Practice's Biggest Growth Lever

Most practices underestimate the power of follow-up. In this episode, Zed and Paul sit down with James Benson, founder of QM2 Solutions and a former ENT practice administrator, to uncover why consistent patient re-engagement isn't just good service — it's a major growth driver. James shares insights from 25 years in the ENT space, revealing how many practices unintentionally lose patients simply because they don't reach back out. If your practice is stuck chasing new patients while missing opportunities with the ones you've already helped, this episode will change how you think about follow-up — and the opportunity it represents. QM2 Solutions: https://www.qm2solutions.com/ [https://www.qm2solutions.com/] ASCENT: https://www.askascent.com/ [https://www.askascent.com/]

Rethinking Audiology: How Remote Solutions Transform ENT Practices

Recruiting and retaining audiologists is one of the biggest challenges ENT practices face today—and the opportunity cost of being understaffed is steep. In this episode of the Practice Leader Podcast, Paul and Zed sit down with Drew Franklin of Albany ENT and Carlo Sanchez of the American Institute of Balance to discuss how their organizations are tackling this issue head-on. Tune in to learn how remote audiology is reshaping patient access, improving scheduling, and preventing lost revenue, while also easing the strain on existing staff. Connect with Drew: https://www.linkedin.com/in/drewfranklin123/ [https://www.linkedin.com/in/drewfranklin123/] Connect with Carlo: https://www.linkedin.com/in/carlo-s-a1430251/ [https://www.linkedin.com/in/carlo-s-a1430251/] Learn about ASCENT: https://www.askascent.com/ [https://www.askascent.com/]

How Leaders Can Get the Best Out of Their Team

In this episode of The Practice Leader Podcast, Zed and Paul sit down with Andrew DeMuth, founder of Leading Blue, to explore what it really takes to bring out the best in your people. Too often, physicians and administrators are promoted into leadership roles without the training or tools needed to succeed. From onboarding with excellence to multiplying team contributions, this conversation offers practice leaders practical insights into how to align staff, build trust, and unlock the full potential of their teams. Learn about Leading Blue: https://leadingblue.com/ [https://leadingblue.com/] Multipliers: How the Best Leaders Make Everyone Smarter: https://thewisemangroup.com/books/multipliers/ [https://thewisemangroup.com/books/multipliers/] ASCENT: https://www.askascent.com/ [https://www.askascent.com/]