Digital design is conflicted

An unexpected code-breaking challenge

This summer, I used the Scandinavian Airlines app to check my family in to our flights. Unexpectedly, it turned into a code-breaking challenge! ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Digital design is conflicted

In digital design, we are conflicted between thinking fast and slow, and between caring and causing harm. I'll explain what is happening, why it is happening, and what we can do to correct it. I'll also give you some concrete advice about checking how appropriate your speed is. The article that this episode is a reading of contains many links to references. I recommend that you visit Digital design is conflicted [https://beantin.net/digital-design-is-conflicted/] and look at the links. Sound credits: Glass breaking [https://freesound.org/people/Ruben_Uitenweerde/sounds/486166/] by Ruben Uitenweerde (CC BY 3.0 DEED) Female snoring [https://freesound.org/people/blouhond/sounds/360423/] by Blouhond (CC BY-NC 4.0 DEED) Breathing, calm, mouth exhale [https://freesound.org/people/giddster/sounds/336532/] by Giddster (CC0 1.0 DEED) ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

My top tips for being self-employed

In 2006, the same summer as my eldest child was born, I made the move to being self-employed. Over 17 years later, I'm still an independent consultant. Here are 5 pieces of advice if you are just starting out. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

"AI saves me a day a week"

AI makes you more efficient. Helps you work faster. But does that come with a hidden cost? People are saying that using "AI" saves them time. Anything from a few minutes to hours, but even as much as a typical working day. It helps them work faster. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Final call

The experience of a delayed flight highlights the wider impact of poor service design. With an air of authority and accuracy, the departure board said that the gate to for my flight would be shown at 19:27. Not 19:15, not soon, but nineteen twenty seven. "Relax" it said on the screen. "We've got this covered" the screen reassuringly implied. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.