The Vital Communicator

Handling the Heat: Your 3-Step Process for Handling Customer Objections

9 min · 4. juli 2025
episode Handling the Heat: Your 3-Step Process for Handling Customer Objections cover

Beskrivelse

Tommy shares how he handled a prospective client's objections to his sales pitch — and how you can use the same approach in your own pitches, presentations, and meetings. FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

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Alle episoder

13 episoder

episode How to Beat the Forgetting Curve cover

How to Beat the Forgetting Curve

Forgettability is deadly to presentations — but our brains are hardwired to forget most of what we hear. How can presenters overcome the psychological phenomenon known as the Ebbinghaus Forgetting Curve? Tommy shares some strategies you can use to make your presentation truly memorable. FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

1. aug. 20258 min
episode Get Grounded with Ron NaVarre cover

Get Grounded with Ron NaVarre

Tommy and Stress Defense's Ron Navarre explore techniques for managing anxiety, preparing for performances, and adapting to virtual presentations. Ron shares his extensive experience in the performing arts and holistic practices, emphasizing the importance of grounding techniques, breath control, and the power of energy management in enhancing performance during high-stakes presentations. FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

18. juli 202529 min
episode Handling the Heat: Your 3-Step Process for Handling Customer Objections cover

Handling the Heat: Your 3-Step Process for Handling Customer Objections

Tommy shares how he handled a prospective client's objections to his sales pitch — and how you can use the same approach in your own pitches, presentations, and meetings. FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

4. juli 20259 min
episode Managing Performance Anxiety with Jake Hunter cover

Managing Performance Anxiety with Jake Hunter

Athletes and professional communicators have more in common than you might think. Tommy sits down with Wrestling Mindset [https://www.linkedin.com/company/wrestling-mindset/]'s COO Jake Hunter [https://www.linkedin.com/in/jakethunter/], who specializes in helping wrestlers develop their mental skills so they can perform at their best. As business professionals, there's a lot we can learn from mindset coaches about how to manage our own performance anxieties.  FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

20. juni 202530 min
episode The Sales Manager's Quest cover

The Sales Manager's Quest

Sales managers and organizational executives often refer to the people they manage as their sales “team.” But are they really a team? And does it matter? In this episode, Tommy explores how managers can unlock the "team within" their sales group, even when they don't meet the textbook definition of a team. FOLLOW US FOR MORE: For daily communication tips and podcast updates, follow Tommy Re [https://www.linkedin.com/in/tommy-re-4277513/] and Vital Communication [https://www.linkedin.com/company/vital-communication/] on LinkedIn. You can also watch the recorded episodes at Tommy's YouTube channel [https://www.youtube.com/@tommyre]. If you need to design and deliver compelling business presentations, buy Tommy's book, The Power of Presentation, on Amazon [https://www.amazon.com/Power-Presentation-Delivering-Compelling-Presentations/dp/1642252522/ref=sr_1_1?crid=32LZCUKXO60RL&dib=eyJ2IjoiMSJ9.8mh1FRWSL3Zc8z7lJ1avQA.Dd5g5a_UT018WF4g6sDk9CRxY7m8IO_dJLhg577dYPc&dib_tag=se&keywords=the+power+of+presentation+tommy+re&qid=1738943109&sprefix=the+power+of+presentation%2Caps%2C86&sr=8-1]. If your team or organization is in need of great professional skills training, reach out to us at vital-communication.com [https://vital-communication.com/].

6. juni 20256 min