Trust Matters, The Podcast

Selling Trust into the Sales Process (Episode 40) Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates, and co-author of The Trusted Advisor. Jennifer from a Telecommunications company writes in and asks, “I know you’ve written about Trust-based Selling. My question is not to ask you to explain Trust-based Selling, but instead how to SELL the Trust-based Selling approach into my sales training team?  What’s the hook? The business case? How can I get them to consider it seriously?” Do you want to send your questions to Charlie & Trust Matters, The Podcast? We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues. Email us: podcast@trustedadvisor.com [podcast@trustedadvisor.com]

Applying Metrics to Immeasurable Services (Episode 39) Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green [https://trustedadvisor.com/consultants/charles-h-green], CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A solo consultant writes in with this dilemma: “My core services are on the ‘softer’ side  – I help clients develop better internal interactions by focusing on the corporate environment and culture. The problem that arises in my area of work is, how do you demonstrate concrete, quantitative results?  I’m being asked questions by clients such as, “How do you know it’s working?” and “Can you project how this program will drive revenue?” I’m realizing I don’t have great answers. Any thoughts?” Do you want to send your questions to Charlie & Trust Matters, The Podcast? We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues. Email us: podcast@trustedadvisor.com [podcast@trustedadvisor.com]

Trust in the Time of the COVID-19 Pandemic (Episode 38)Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A leader in a consulting firm writes in desperately trying to figure out how to manage business development and clients during the COVID-19 pandemic. She asks “Do you have any ideas about how to build trust with potential clients in a time of crisis like this?” Do you want to send your questions to Charlie & Trust Matters, The Podcast? We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues. Email us: podcast@trustedadvisor.com

Trust in the Job Hunting Process (Episode 37) Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor. A technology project manager writes in and asks, “I’ve been responding to postings in my field, I’ve got a solid resume, and I’m getting interviews, but – I’m not getting call-backs. In my interviews, I make sure to highlight the project management fits in my resume with the specific requirements they cite. But something isn’t working. Any advice?” Looking for more advice on how to improve your interview skills?  Join our next webinar How to Influence a Skeptical Audience: 3 Simple Steps [https://zoom.us/webinar/register/6615816191156/WN_nfNZR6ibQoGRawWERYBI4A] [https://trustedadvisor.com/public/Influence_Skepitcal_April_Reg-1030x515.jpg] [https://zoom.us/webinar/register/6615816191156/WN_nfNZR6ibQoGRawWERYBI4A] Do you want to send your questions to Charlie & Trust Matters, The Podcast? We’ll answer almost ANY question about confusing, complicated or awkward business situations with clients, management, and colleagues. Email us: podcast@trustedadvisor.com [podcast@trustedadvisor.com]

Does Trust Differ From Salesperson to Sales Management? (Episode 36) Trust Matters,The Podcast

Welcome to the newest episode of Trust Matters, The Podcast. Listeners submit their personal questions about professional relationships, trust, and business situations to our in-house expert Charles H. Green, CEO, Trusted Advisor Associates and co-author of The Trusted Advisor [https://trustedadvisor.com/books/the-trusted-advisor]. Dr. Peter Johnson, Clinical Professor of Marketing at Fordham’s Gabelli School of Business in New York. Dr. Johnson writes in to suggest we talk about the role of trust in a critical business transition –  from a salesperson to a sales manager. Learn more about the basic tools of trust and professional relationships. Play the podcast episode above and register for our next webinar on February 25. [https://trustedadvisor.com/public/1-300x150.jpg]