Why we get lost in hospitals - Victoria Goldenberg, Bournemouth University

Why we get lost in hospitals - Victoria Goldenberg, Bournemouth University

Why do people get lost in hospitals, even when the signs seem clear? In this episode of the Wayfinding Xchange Podcast, we speak with PhD researcher Victoria Goldenberg to explore what really happens when people navigate healthcare environments.  Using ethnographic research and eye-tracking methodology, Victoria reveals how stress, cognitive overload and human behaviour influence the way we navigate, often in ways we don't even realise.  From information overload to digital tools and the future of healthcare navigation, this is a fascinating conversation about designing hospitals that work better for both patients and staff.

Why the built environment needs to rethink inclusive design - Ed Warner, Motionspot

Are we designing inclusive spaces in the right way? In this episode of the Wayfinding Xchange Podcast we speak to Ed Warner, CEO and Co-Founder of Motionspot, about why the built environment needs to rethink its approach to inclusive design.  The conversation explores how to move beyond minimum standards, the role of lived experience in shaping better outcomes, and why treating inclusion as a measure of design quality can lead to environments that work better for more people.  For designers, architects and anyone shaping the built environment, this is a conversation about progress over perfection and designing for real human experiences.

Designing the next era of navigation - Phil Rae, Living Map

Digital navigation is evolving rapidly. Interfaces are becoming more familiar, user expectations are shifting and guidance is moving towards systems that feel more seamless and less visible. Yet the core challenge remains the same: people still need to understand where they are before they can decide where they want to go. In this episode of the Wayfinding Xchange Podcast [https://www.weareendpoint.com/wayfinding-news-and-views/podcasts], Alison Richings speaks with Phil Rae, Chief Product and Technology Officer at Living Map [https://www.livingmap.com], about how human behaviour shapes navigation, what happens as guidance becomes more ambient and less screen-based, and why maps will not disappear, even as technology changes. Read more about Living Map's digital mapping solution for the Met Museum [https://www.livingmap.com/use-cases/culture/finding-your-way-with-interactive-wayfinding-solution]and explore their live, interactive map for Metro Centre [https://metrocentre.lmp.prod.livingmap.com/?floor=1&lang=en-GB#16.63/54.956419/-1.668761/17.2].

How stadium architecture and wayfinding shapes the fan experience - Jon-Scott Kohli, BDP Pattern

In this episode of the Wayfinding Xchange Podcast, we speak with Jon-Scott Kohli of BDP Pattern about Everton's new waterfront stadium and the role architecture plays in creating an intuitive street-to-seat journey. The conversation explores stadium wayfinding, heritage-led design, fan experience, movement planning and how architecture and information design work together in high-pressure event environments. For architects, venue operators and designers, this is a valuable look at how major sports environments can feel intuitive, memorable and operationally robust.  Follow the Wayfinding Xchange Podcast for more conversations on wayfinding, experiential design and the built environment. You can also explore more insights, projects and thinking from Endpoint on our website [https://www.weareendpoint.com].

Why brand strategy should come before the build - San San Chan, Latitude

In this episode of the Wayfinding Xchange Podcast, we speak with San San Chan, Managing Director at Latitude, about the role of branding in shaping places before they are built. They discuss identity, storytelling, emotional connection and how brand thinking can inform the built environment from the outset rather than being applied at the end. The episode looks at how stronger brand foundations can lead to more meaningful, coherent visitor experience. For developers, architects and designers, it is a compelling argument for bringing brand into the conversation earlier.  Follow the Wayfinding Xchange Podcast for more conversations on wayfinding, experiential design and the built environment. You can also explore more insights, projects and thinking from Endpoint on our website. [https://www.weareendpoint.com]