Why Experts Fail to Communicate & How to Fix it: Gary Simonds

Why Experts Fail to Communicate & How to Fix it: Gary Simonds

Communicate Like a Leader, Not a Technician Stop Speaking Jargon: How Great Leaders Build Trust Episode 316 (Gary is based in North Carolina) Repeat of 172 In this conversation with Gary Simonds we explore: * why techni * cal language often creates communication barriers * translating expertise into everyday language * using analogies to simplify complex ideas * creating imagery that audiences remember * asking listeners what they already understand * listening before explaining * confirming audience understanding * building trust through clear communication * preparing for difficult conversations * avoiding the trap of speaking like an insider * communicating across different areas of expertise * helping audiences feel included instead of intimidated ----- About our guest, Gary Simonds: Gary is a neurosurgeon who created and developed a university-level neurosurgery department and residency training program at Virginia Tech and the Carilion Clinic in Virginia. He has written three non-fiction books and a a recently released novel, Death's Pale Flag, focusing on professional burnout and building personal resilience. Learn more about his books at https://garyrsimonds.com/ [https://garyrsimonds.com/] ----- Key Lessons from this conversation with Gary: * Communication succeeds only when the audience understands your message. * Technical jargon often creates distance instead of credibility. * Ask your audience what they already understand before explaining. * Listen before you teach. * Translate expertise into plain English. * Analogies and imagery help people grasp complex ideas. * Create mental pictures instead of reciting technical facts. * Confirm understanding instead of assuming it. * Slow down during important conversations. * Stay focused on the audience's concerns rather than your own agenda. * Prepare your explanation before entering important conversations. * Great communicators build trust through clarity, not complexity. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

10 Reasons to Pause During Your Presentation: George Torok

Silence Is Your Strongest Presentation Tool How Strategic Pauses Make You a More Confident Speaker Episode 315 (Solo show featuring George Torok) In this Episode we explore: * why silence is a powerful communication tool * how pauses project confidence * capturing attention before speaking * building anticipation with strategic silence * adding drama to stories * giving audiences time to think * allowing laughter to happen naturally * answering questions more thoughtfully * emphasizing important messages * eliminating filler words * regaining audience attention * encouraging audience participation ----- George Torok is known as the Speech Coach for Executives because he helps senior exercutives deliver Superior Presentations. Learn more about the coachng and training programs at: https://superiorpresentations.net/ [https://superiorpresentations.net/] https://speechcoachforexecutives.com/ [https://speechcoachforexecutives.com/] ----- Key Learning Points from this Episode: * Tactical pauses make speakers appear more confident and composed. * A pause captures audience attention more effectively than speaking continuously. * Strategic silence builds anticipation before an important message. * Pauses add drama and make stories more memorable. * Audiences need thinking time to absorb important ideas. * Humor works better when speakers allow time for laughter. * Pausing before answering questions improves the quality of responses. * Placing pauses before and after important phrases adds emphasis. * Replacing filler words with silence creates a stronger speaking style. * Well-timed pauses help regain audience attention. * Silence encourages audience participation after asking questions. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

Inspire Your Buyers with a Story That Sells: Bruce Scheer

Stop Selling Features: Start Selling the Problem The Five-Step Storytelling Framework for B2B Sales Success Episode 314 (Bruce is based in near Seattle) (repeat of #171) In this episode we explore: * why inconsistent messaging hurts sales * identifying the right buyer before crafting the story * the difference between users and decision makers * naming problems in memorable language * helping buyers recognize hidden problems * quantifying the cost of doing nothing * creating a compelling desired outcome * introducing solutions at the right time * guiding buyers toward clear next steps * common storytelling mistakes business leaders make ----- About our guest, Bruce Scheer: His company has been on Delloite's fastest growing private companies 3 years in a row. He has won multiple b2b campaign of the year awards. His book achieved Amazon #1 Best Sell status across 5 categories. Get your copy of his books here  https://inspireyourbuyers.com/books/ [https://inspireyourbuyers.com/books/] ----- Key learning points from this conversation with Bruce Scheer: * Random sales conversations create random business results. * Every organization needs a consistent customer narrative. * Begin by identifying the right target organization and decision maker. * Solve the buyer's problem—not the user's problem. * Name the problem in simple, memorable language. * Help buyers see the cost of leaving the problem unsolved. * Paint a vivid picture of the desired outcome before discussing your solution. * Sell the concept before selling the product. * Focus on the buyer journey instead of product features. * Avoid common storytelling traps that prevent sales teams from aligning. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

Why Your Intended Message is Misunderstood: George Torok

What You Say is Not What They Hear What is the Difference Between Your Intended and Unintend Message? Episode 313 (Solo show featuring George Torok) In this episode we explore: * why your whole message includes more than the words you intend to send * four reasons your intended message might not get through * why clarity in your head does not guarantee clarity for the listener * how beliefs and past experiences filter what people hear * how emotional state changes the meaning people receive * why setting and delivery method influence interpretation * how recent events can reshape audience receptiveness * why unintended messages act like static around your main point * how vocabulary and grammar influence credibility * how body language can contradict spoken words * how pace, pitch and inflection alter meaning * why missing information can distract listeners * how audience engagement strengthens communication * how to reduce unintended messages before they sabotage your intended message ----- Your Host, George Torok: Is known as the Speech Coach for Executives because he’s been coaching executive leaders to convey their messages with more confidence and success for 30 years. For 19 years, he hosted the radio show, Business in Motion, interviewing over 600 business and community leaders. As host of the podcast, Your Intended Message, he has interviewed communication specialists from 16 countries. George is co-author of the national bestseller, Secrets of Power Marketing, and contributed to 12 other books. His articles have been featured in magazines around the world, and he’s written over 2,000 blog posts. An adventurer, he’s visited over 30 countries on five continents and has run 12 marathons. ----- Key Lessons from this episode: * Your whole message includes both the message you intend to send and the unintended messages that travel with it. * Clarify your message before you speak. A message that feels clear in your head might become confusing when converted into words. * Your intended message can fail because people were not listening, did not understand you or did not believe you. * Communication requires several translations: from the thoughts in your head, into words, through the listener’s filters and finally into meaning in their mind. * Your audience filters your message through beliefs, past experiences, emotional state, setting, perspective and recent events. * Recent experiences can influence how people receive your next message. An unresolved issue might block acceptance of a new idea. * Unintended messages create communication static that can blur, weaken or contradict what you meant to convey. * Vocabulary and grammar send messages about clarity, credibility and professionalism beyond the literal meaning of your words. * Body language and voice can support your intended message or create doubt when they conflict with your words. * The method of delivery matters. Email, phone, video, coffee conversation and boardroom discussion each shape how a message is received. * Missing information can distract listeners when you raise a question but fail to answer it. * Audience engagement strengthens the message. Reading slides or text can weaken connection and reduce attention. * Distractions exist in the room, on the screen and inside the listener’s mind. * Effective communicators pay attention not only to what they intend to say, but also to the unintended messages attached to their delivery. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

Company Culture by Design: Michael Grochmal

Culture Isn't an HR Program—It's Leadership in Action How to Build an Intentional Workplace Culture Episode 312 (Michael is based in Ontario, Canada, repeat of #162) In this conversation with Michael Grochmal we explore: * why every organization already has a culture * the difference between intentional and accidental culture * how everyday behaviors define organizational values * building customer service into company culture * recognizing employees in meaningful ways * creating belonging for remote employees * using handwritten notes to strengthen relationships * learning from other successful organizations * why leaders should experience their own customer journey * how culture books reinforce organizational identity * creating accountability through agreement * why people need to understand the purpose behind expectations * building a learning organization * making culture part of everyday leadership ----- About our guest Michael Grochmal: Michael is Director of Culture for CEO Global Network. He's been a member for 14 years.  Before selling the company. he was President of AtlasCare for 12 years. Learn more about CEO Global Network  https://ceoglobalnetwork.com/ [https://ceoglobalnetwork.com/] ----- Key points from this conversation: * Company culture exists whether you intentionally create it or not. * Culture is simply an agreed set of behaviors and expectations. * Leaders should build culture by design rather than by accident. * Every action communicates a message to employees, customers and suppliers. * Small, consistent behaviors reinforce organizational values. * Employee recognition becomes meaningful when it is personal. * Leaders should regularly experience their business as customers. * Culture grows stronger when people understand the "why" behind expectations. * Remote employees require intentional efforts to feel connected. * Learning organizations create stronger leaders and stronger cultures. * Company culture belongs to everyone, not only the CEO. * Celebrating success reminds people that their work matters. * Accountability begins with shared agreement rather than imposed control. * Great cultures continuously evolve through observation, learning and refinement. ---- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]