Beauties and Beasties

Beauties and Beasties

Good Customers

1 h 32 min · 9. maj 2026
Get Started
episode Good Customers cover

Description

Every pest controller knows… the job is only half the battle The real difference? The customer We talk about the GOOD customers The ones who listen, prepare and actually make the job work. The ones who get it We’ll be breaking down what makes a great customer, why it matters, and how it can turn a nightmare job into an easy one

Comments

0

Be the first to comment

Sign up now and become a member of the Beauties and Beasties community!

Get Started

1 month for 9 kr.

Then 99 kr. / month · Cancel anytime.

  • Podcasts kun på Podimo
  • 20 lydbogstimer pr. måned
  • Gratis podcasts
Get Started

All episodes

149 episodes

episode Dr Hannah Fair artwork

Dr Hannah Fair

On this episode of Beauties & Beasties we're joined by Dr Hannah Fair, Lecturer in Human Geography at the University of Southampton. Hannah has conducted around 50 in depth interviews with residents across London and the South East to better understand their experiences of pests and pest control. What makes someone finally pick up the phone and call a professional pest controller? What have people tried before seeking help?What worries them most when pests invade their homes? And what do customers really think about the pest control industry? This fascinating discussion explores the human side of pest management, revealing the emotions, frustrations, decision making processes and expectations of the people we serve every day. Whether you're a pest controller, business owner or simply interested in understanding customer behaviour, this is an episode packed with valuable insights.

13. juni 20261 h 34 min