[Ep 046] USA Cares: Keeping Veterans Housed, Working, and Hopeful

[Ep 053] AI Dev Tool Security: 4 Risks to Act On, 4 to Ignore

The AI security conversation has two volume settings: hand over the keys, or the sky is falling. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 give you the calibrated middle, a practical framework for AI dev tool security that holds up whether you are technical or not. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: - Which fears are overstated (internet access, file deletion, vendors training on your whole machine) - The moderate risks worth monitoring: insecure code at scale, context and training data, malicious public repos, cost overruns - The act-now threats: prompt injection, automated output without review, API keys in local files - Six mitigation principles, from human in the loop to credential hygiene to spending limits 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Engineering leaders, architects, security owners, and business leaders deciding how to adopt AI dev tools without getting burned. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 work hands-on with agentic dev tools at 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, advising teams on how to deploy them securely. They translate real implementation experience into rules you can apply immediately. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Learn more at https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page  Follow the show for more 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 episodes 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Episode Artifact [https://cirrius-solutions.salesreach.io/permalink/asset/a1ed3839-3159-4c72-ae02-9d51ea7c7225] Tim Harting on LinkedIn [https://www.linkedin.com/in/timothy-harting/]Gavin Franklin on LinkedIn [https://www.linkedin.com/in/gavin-franklin-067247170/]Greg Banks on LinkedIn [https://www.linkedin.com/in/greg-banks-9785197/]Jason Fowler Music [https://www.jasonfowlermusic.com/]Cirrius Solutions [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page]Agentic AI Playlist [https://www.youtube.com/playlist?list=PL82X3ahN92oxRu-lK-MLsmhfDFNhdjHEq] Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com [CirriusTalk@cirriussolutions.com]

[Ep 052] Dean Robison - What If Veteran Hiring Isn’t Charity, but Strategy

What does it actually look like when a tech giant treats veteran and military spouse hiring as a talent strategy instead of a checkbox? In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, Greg Banks sits down with 𝗗𝗲𝗮𝗻 𝗥𝗼𝗯𝗶𝘀𝗼𝗻 of Salesforce - executive sponsor of Salesforce Veteran Initiatives at the company Forbes just named the #1 best employer for veterans in America for the second year in a row. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: * How VetForce grew from a few co-founders asking “how do we give back” into a 6,800-member global community * Why Salesforce Military’s 87,000-member ecosystem is reporting 83% higher career satisfaction and ~$87K starting salaries * Inside Mission Force, the purpose-built defense platform behind Salesforce’s $5.6B, 10-year U.S. Army contract * The three Marine Corps lessons 𝗗𝗲𝗮𝗻 𝗥𝗼𝗯𝗶𝘀𝗼𝗻 carries into the boardroom: mission clarity, taking care of people, comfort with chaos * Why the military spouse community is the underrated superpower of the Salesforce ecosystem 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Transitioning service members, military spouses navigating the next PCS, and corporate leaders who want to stop treating veteran hiring as philanthropy and start treating it as a competitive advantage. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗗𝗲𝗮𝗻 𝗥𝗼𝗯𝗶𝘀𝗼𝗻 is a U.S. Naval Academy graduate and twelve-and-a-half-year Marine Corps veteran now serving in the Office of the Chief Operating and Financial Officer at Salesforce, with more than 15 years inside the company. He is a co-founder of VetForce and the executive sponsor of Salesforce Veteran Initiatives, including partnerships with Hiring Our Heroes, the VetForce Alliance, and Joining Forces. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Learn more about Salesforce Military and the free training pathways at Salesforce Military [https://salesforcemilitary.com/]. (Optional: Follow the show for more 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲 episodes.) 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Salesforce [https://www.salesforce.com/] MissionForce [https://www.salesforce.com/government/defense-it-technology-solutions/] Salesforce Military [https://veterans.my.site.com/s/] Dean Robison on LinkedIn [https://www.linkedin.com/in/robisondean/] Greg Banks on LinkedIn [https://www.linkedin.com/in/greg-banks-9785197/] Jason Fowler Music [https://www.jasonfowlermusic.com/] Cirrius Solutions [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page] — Use this link to find a curated list of resources we promote based on first-hand experience. The Military Minute Playlist [https://www.youtube.com/playlist?list=PL82X3ahN92owc-TsuZMDRMrfL5ubkmTww] Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com [CirriusTalk@cirriussolutions.com]

[Ep 051] Salesforce Field Service Meets Agentforce: From Triage to Wrap Up

The best field service call is the one you never had to run. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 from 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 walk through a full day in the life of a Salesforce Field Service appointment with Agentforce layered in at every step, from intake and triage to wrap up, predictive maintenance, and coaching. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: ·         How Service Agent deflects calls before a truck ever rolls ·         Where Copilot in the dispatch console rebalances schedules in clicks instead of hours ·         Voice to report, prompt builder summaries, and guided flows that take work off the technician ·         Post visit automation that closes the loop with the customer and the back office ·         Asset 360 and predictive maintenance that turn service history into proactive revenue ·         Real time performance coaching that lifts new techs without adding head count 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Salesforce admins, architects, and service leaders running or scaling Field Service who want a concrete, stage by stage view of where Agentforce actually pays off. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 lead Field Service work at 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, a Salesforce Implementation Partner with more than 15 years of delivery experience and nearly 300 certifications across the team. They have implemented Salesforce Field Service across home services, B2B equipment fleets, and multi territory operations. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Pick one stage of the field service day and tell us how many human eyes touch it today. Reach out at CirriusTalk@CirriusSolutions.com and we will help you map your first Agentforce target. Follow the show for more 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 episodes. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Episode Artifact [https://cirrius-solutions.salesreach.io/permalink/asset/a1e35688-d278-4c57-9db2-ce8a0a70e5f3] Al Huerta on LinkedIn [https://www.linkedin.com/in/al-huerta/] Allie Nelson on LinkedIn [https://www.linkedin.com/in/allielawler/] Greg Banks on LinkedIn [https://www.linkedin.com/in/greg-banks-9785197/] Jason Fowler Music [https://www.jasonfowlermusic.com/] Cirrius Solutions [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page] Salesforce at Scale Playlist [https://www.youtube.com/playlist?list=PL82X3ahN92oz4XhsI0spD8npwXa5tM4W9] Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com [CirriusTalk@cirriussolutions.com] #SalesforceFieldService #Agentforce #Salesforce #FieldService #AI #CirriusTalk #SalesforceAtScale

[Ep 050] Claude Code vs Wireframes: Building Interactive POCs in Hours, Not Weeks

Every consulting project carries the same hidden risk: the client doesn’t really know what they’re getting until UAT, and by then the time and money to change it are gone. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down the POC-first delivery model and how agentic AI tooling has finally made it economically viable. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: * Why describe-first artifacts (decks, user stories, wireframes) almost always leave a translation gap between consultant and client * How tools like Claude Code and Claude Design compress weeks of POC build into hours - and why expertise still matters * The shift from time-and-materials to outcome-based and fixed-bid contracts that POCs make possible * How POC-first changes vendor selection: ask for an interactive mockup of your business, not a generic demo * Where AI-generated POCs can mislead clients into asking for things their platform can’t reasonably support 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Consulting leaders, delivery managers, software buyers, and product owners who are tired of UAT surprises and want a delivery model that surfaces hard conversations early - when there’s still budget and time to act on them. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 leads delivery initiatives at 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, where he has been driving the internal move to a POC-first methodology across engagements. 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 is a senior architect and recurring 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 voice with a developer’s-eye view on how POCs reshape user stories, sprint cadence, and pre-sales risk. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: Learn more about how 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 applies POC-first delivery at https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page].  𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Episode Artifact [https://cirrius-solutions.salesreach.io/permalink/asset/a1d16d98-cc16-497f-9634-7f7e313c9a1c] Al Huerta on LinkedIn [https://www.linkedin.com/in/al-huerta/]  Gavin Franklin on LinkedIn [https://www.linkedin.com/in/gavin-franklin-067247170/] Greg Banks on LinkedIn [https://www.linkedin.com/in/greg-banks-9785197/] Jason Fowler Music [https://www.jasonfowlermusic.com/] Cirrius Solutions [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page] Agentic AI Playlist [https://www.youtube.com/playlist?list=PL82X3ahN92oxRu-lK-MLsmhfDFNhdjHEq] Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com [CirriusTalk@cirriussolutions.com] #AgenticAI #ProofOfConcept #ConsultingDelivery #ClaudeCode #SoftwareArchitecture #Salesforce #AIConsulting

[Ep 049] Salesforce Military Is Back: Inside the AI Summit with Tom House

130 senior leaders. One day in Washington, D.C. A country song written live in the room. And a clear signal that 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 is back. On this 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, 𝗧𝗼𝗺 𝗛𝗼𝘂𝘀𝗲, Director of Salesforce Military, returns with 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 to recap the Salesforce Military AI Summit and what it means for veterans, military spouses, employers, and the VSO community at large. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: * Why the Salesforce Military program is back, and what its three core principles - AI, future-ready workforce, networking and mentorship - look like in practice * The CreativeVets icebreaker that turned skeptics into believers - and the deeper story behind it * The team-of-teams shift across 40,000+ VSOs - and why partnership beats redundant capability * What next year’s two-day summit will look like, and why day one is being built for veterans and spouses who do not yet know what Salesforce is * Why allies without a uniform are essential to the program, not optional 𝗪𝗵𝗼 𝗶𝘁’𝘀 𝗳𝗼𝗿: Veterans and military spouses navigating their next career chapter, hiring managers and corporate allies looking to engage with vetted VSOs, and Salesforce ecosystem leaders thinking about long-term talent. 𝗚𝘂𝗲𝘀𝘁 + 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: 𝗧𝗼𝗺 𝗛𝗼𝘂𝘀𝗲 is the Director of Salesforce Military, a Mustang with ten years enlisted and fifteen years as a supply officer, and the architect behind the recent AI Summit in Washington, D.C. 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 is a former infantry officer and a recurring voice on Cirrius Talk. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗧𝗔: If you are a veteran, military spouse, or ally and you want into the next Salesforce Military summit, get on the program’s radar now. Follow the show for more 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲 episodes. 𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝗟𝗶𝗻𝗸𝘀 & 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 Salesforce Military [https://veterans.my.site.com/s/] Creativets [https://creativets.org/] Tim Harting on LinkedIn [https://www.linkedin.com/in/timothy-harting/] Greg Banks on LinkedIn [https://www.linkedin.com/in/greg-banks-9785197/] Jason Fowler Music [https://www.jasonfowlermusic.com/] Cirrius Solutions [https://cirrius-solutions.salesreach.io/cirrius-talk-landing-page] - use this link to find a curated list of resources we promote based on first-hand experience. The Military Minute Playlist [https://www.youtube.com/playlist?list=PL82X3ahN92owc-TsuZMDRMrfL5ubkmTww] Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com [CirriusTalk@cirriussolutions.com]