Catching Up With: Mike Blackman, Managing Director of ISE

Direct from the Expo at InfoComm 2026 with Cisco

On this episode of Direct from the Expo, Craig Durr interviews Rich Bayes, Senior Director and Head of Product for Cisco Collaboration Devices, live from InfoComm 2026. Their conversation explores Cisco's vision for the AI-powered workplace and how collaboration devices are evolving into intelligent infrastructure for hybrid work. Rich shares insights into Cisco's latest innovations across AI-enabled meeting experiences, collaboration hardware, cloud management, and IT operations, highlighting how the company is connecting devices, data, and AI to create smarter, more adaptive workspaces.

Direct from the Expo at InfoComm 2026 with Logitech

In this episode of Direct from the Expo, I welcome Jed Williams, Chief Commercial Officer of Logitech for Business, as we explore the latest innovations from InfoComm 2026. We discuss Logitech's strategic focus on expanding its B2B portfolio, aiming to increase its business revenue to over 50%. Jed shares insights into Logitech's holistic approach, from home office solutions to boardroom technology, emphasizing their commitment to enhancing the user experience in video conferencing and collaboration tools. We also touch on the new Spot device for workspace analytics and the Logi Sync management platform, which streamlines device oversight for IT administrators. Join us for a deep dive into how Logitech is shaping the future of workplace collaboration.

Direct from the Expo at InfoComm 2026 with NetSpeek

Join me, Craig Durry, on this episode of Direct from the Expo as we dive into the dynamic world of InfoComm 2026 with Sam Kennedy, Executive Vice President of Go-To-Market at NetSpeak. We explore the evolution of their innovative platform, Lena, which leverages AI to autonomously identify and resolve IT issues in real time. Sam shares insights from their journey over the past 18 months, detailing how Lena transforms IT operations by reducing alert fatigue and enhancing troubleshooting efficiency. Additionally, we discuss NetSpeak's new partnerships with industry leaders like Netgear and Cisco, showcasing their commitment to comprehensive solutions in multi-vendor environments. Tune in for an inside look at cutting-edge technology that promises to redefine the future of IT management.

Direct from the Expo at InfoComm 2026 with Shure

On this episode of Direct from the Expo, Craig Durr interviews Erik Vaveris, VP of Product Management and CMO at Shure, live from InfoComm 2026. Their conversation explores how audio has become a critical foundation for both human communication and AI-powered workplace experiences. Erik shares insights on the evolving role of audio, the impact of Shure's century-long innovation legacy, and the latest product announcements unveiled at InfoComm 2026.

Zoom at Enterprise Connect 2026 | The System of Action for Modern Work

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Theresa Larkin and Michelle Couture of Zoom. Recorded live at Enterprise Connect 2026, the conversation explores Zoom’s vision for a “System of Action” and how AI is reshaping both employee and customer experiences across the enterprise. Theresa and Michelle unpack how Zoom is bridging structured and unstructured data—connecting conversations, workflows, and enterprise systems—to reduce friction and drive meaningful business outcomes. They also highlight major announcements across Zoom Workplace and Contact Center, including AI Companion enhancements, agent-building capabilities, and new CX orchestration and insights tools designed for modern work environments.