[Audio Blog] Preventing Future Citations: Strengthening Staff and Building a Culture of Continuous Improvement

World Elder Abuse Awareness Day

In this episode, nurse surveyor Linzie Bugg speaks about World Elder Abuse Awareness Day by exploring elder abuse in long-term care settings. She breaks down the many forms abuse can take, emphasizing that it is often subtle and systemic rather than obvious. She highlights why abuse goes underreported, outlines CMS regulatory expectations, and offers practical prevention strategies, including realistic staff training, building a reporting culture, and strong leadership visibility. She stresses that protecting resident dignity and safety requires system-wide accountability, not just policy compliance.

Celebrating Memorial Day in Nursing Homes

In this episode, nurse surveyor Linzie Bugg explores the deep significance of Memorial Day in long-term care settings. She highlights how many residents have personal connections to wartime experiences, making thoughtful observance essential. Linzie distinguishes Memorial Day from Veterans Day, addresses emotional sensitivities, and offers practical, survey-conscious ideas such as remembrance ceremonies, memory walls, storytelling, and music therapy. She emphasizes voluntary participation, trauma-informed care, staff education, and interdisciplinary collaboration. Ultimately, she reminds facilities that honoring Memorial Day meaningfully supports residents' dignity, emotional well-being, and compliance with person-centered care standards.

[Audio Blog] Long-Stay Antipsychotic Measures: What They Mean and Why They Matter in Nursing Homes

Explore the updated Long-Stay Antipsychotic Measure in nursing homes, its implications, and how facilities can enhance care through effective systems and documentation.

F761 - Label/Store Drugs/Biologicals

In this episode, nurse surveyor Linzie Bugg breaks down F761, the regulation governing medication labeling and storage in long-term care facilities. Linzie explains what surveyors look for, including proper labeling, storage conditions, security, expiration monitoring, and staff knowledge. She shares real-world examples, highlights common compliance mistakes, and offers six practical strategies to help facilities stay survey-ready daily. Her key takeaway: "If it's not labeled, logged, or locked, it's a risk." The episode reinforces that F761 is ultimately a resident safety regulation, not just a paperwork requirement

Honoring the Power of Nurses and the Moments That Matter

Explore the vital role of nurses in long-term care, highlighting their impact on quality, safety, and meaningful resident experiences.