Real Doctor Speaks

What Happens When Patients Finally See the Price First

55 min · 4. maj 2026
episode What Happens When Patients Finally See the Price First cover

Description

I used to think I understood healthcare. Then my patients asked me one simple question… “How much will this cost me?” And I didn’t have an answer. Not because I didn’t care… But because the system wasn’t built to give one. In this episode, I walk through a truth most people never hear—why prices feel random, why even doctors don’t know them, and what happens when we finally flip that model upside down. There’s a belief that patients can’t shop for healthcare. I don’t buy that. And once you see what’s really going on behind the scenes… you won’t either. This isn’t just about cost. It’s about control. In this episode, you’ll learn: * Why healthcare pricing feels unpredictable—and why that might not be an accident * The hidden system that makes simple care feel complicated and out of reach * What changes when patients can finally see the price before they say yes Connect with Rahul Naidoo, the CEO and Co-founder of Superscript. * https://www.superscript.nyc/ [https://www.superscript.nyc/] Chapters: 00:00 – Opening Thoughts on Complexity in Medicine 00:23 – The Question Doctors Can’t Answer 01:46 – Why This Conversation Matters 02:01 – From Computer Science to Healthcare 04:47 – Quitting Jobs With No Plan 06:25 – Why Healthcare Was the Target 07:40 – Are Prices Really Random? 08:28 – The Idea That Changes Everything 11:25 – What Problem Is Actually Being Solved 13:38 – Why Pricing Is So Complicated 17:33 – The Hidden Insurance Puzzle 20:02 – Can This System Actually Work? 24:17 – Where This Gets Really Interesting 27:37 – The Bigger Vision for Healthcare 31:48 – Building the System From Scratch 35:04 – Growth, Scale, and What’s Next 37:28 – The Real Role of AI in Healthcare 42:40 – What Doctors Think About This 45:02 – Why Practices Are Losing Money 47:31 – A Different Way to Think About Insurance 51:53 – The Philosophy Behind It All 54:50 – Final Thoughts and What Comes Next

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