The Berks Homes Podcast

Ep 50: Building Trust from the First Hello

26 min · 19. dec. 2025
episode Ep 50: Building Trust from the First Hello cover

Description

Katie sits down with Berks Homes sales consultant, Madison to talk about how trust is built with homebuyers throughout the building process. Madison shares how being honest, setting clear expectations, communicating consistently, and genuinely listening to customers helps turn challenging moments into positive experiences. Together, they highlight how trust, transparency, and human connection make a lasting impact on customers long after the sale. We will be taking a short break for the holidays and be back early next year! Contact Katie or Ben if you have any questions or feedback! kdetwiler@berkshomes.com bhorning@berkshomes.com Learn more at ⁠⁠berkshomes.com⁠⁠ [https://www.berkshomes.com]

Comments

0

Be the first to comment

Sign up now and become a member of the The Berks Homes Podcast community!

Get Started

1 month for 9 kr.

Then 99 kr. / month · Cancel anytime.

  • Podcasts kun på Podimo
  • 20 lydbogstimer pr. måned
  • Gratis podcasts

All episodes

55 episodes

episode EP 55 - Land, Strategy, and What's Next For Berks Homes artwork

EP 55 - Land, Strategy, and What's Next For Berks Homes

Katie and Ben are back for a brand new episode of The Berks Homes Podcast, and they have a lot to celebrate! They share an exciting business update on where Berks Homes stands heading into the second half of the year, highlighting the strength of Pennsylvania's housing market and the momentum the team has built. They dive deep into the world of land acquisition, discussing the growing opportunity in the space, the complexities of developing land across dozens of municipalities, and why Berks Homes is leaning into that challenge head on. They also celebrate a standout team member who showed true excellence and has been promoted from VP of Sales to COO, sharing what makes her the right leader to elevate the customer experience across every phase of the homebuilding process. They get honest about the leadership mindset it takes to step into unfamiliar territory, embrace a beginner's perspective, and build something better because of it. Plus, exciting news about the future of the podcast, including a new format and more voices coming soon. Contact Katie or Ben if you have any questions or feedback. kdetwiler@berkshomes.com bhorning@berkshomes.com

Yesterday35 min