The Business of Healthcare Consulting with Tara Humphrey

#19 Firing Fast & Hiring Slow

In this week's podcast, I work through the often-thorny topic of recruitment and onboarding, and, at the opposite end of the spectrum, outline my approach when a hire is just not working out and facing down the challenge of letting staff go. You'll hear all about: * How promotion of strong content and a creative approach to recruitment can pay off for both recruiters and applicants * Why going with your gut instinct is key (hint: don't ignore those red flags!) * Why I believe oversharing on information and expectation levels, right from the very beginning, is key to matching the needs of the business with your hire (because the former should always come first) * How to fire effectively and manage an exit in the best way possible * Why hiring slow and firing fast is a mantra I am now firmly subscribed to. I also offer some simple tips on: * Making sure you stand out to potential employees in an incredibly competitive market * Putting together a polished, supportive, and professional onboarding process * Considering how accessible you need to be as a recruiter, and once your hire is in post * Embedding performance management from day one, giving your new joiner the best possible opportunity to flourish in their role About Tara Humphrey and The business of Healthcare Consulting: With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level. Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals. Ready to level up your consultancy? Visit www.thebusinessofhealthcareconsulting.co.uk [https://www.thebusinessofhealthcareconsulting.co.uk/] for more information and to start your journey today. Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/ [https://www.linkedin.com/in/tarahumphreythc/]

#18 A week in the life of....

Join Tara on a personal journey through a typically busy and dynamic week in her life as a healthcare consultant, as she balances the demands of work alongside her family commitments. In this podcast, Tara covers: * The intricacies of planning, problem-solving, and prioritisation that keeps THC Primary Care thriving; including the Sunday routine that helps Tara prepare for the week of work ahead. * Tackling unexpected hiccups throughout the week and how to deal with these, particularly when you're working away from the office. * Her preparations for the second annual PCN Plus Live conference in Nottingham – and later in the week, a collaborative session with a Lincolnshire-based primary care network. * Why clear communication, meaningful interactions and organised teamwork is vital to driving organisational success. * Her dedication to setting boundaries when it comes to managing workload and mapping team roles and responsibilities, and the importance of trusting your instincts when recruiting. * How to ensure a hybrid working model can be successful; whilst blending in-person and virtual collaboration to maintain a high-performing team aligned in values and standards. * Podcasting; Tara's own approach and her key takeaways following a discussion on podcasting and overarching business strategies with fellow primary care consultant Rachel Morris. Mentions in this episode: Business of Healthcare ep #230 Diary of a Managing Director [https://www.thcprimarycare.co.uk/thebusinessofhealthcarepodcast/episode/1f48a492/230-diary-of-a-managing-director-with-tara-humphrey] Business of Healthcare ep #258 Behind the Business [https://www.thcprimarycare.co.uk/thebusinessofhealthcarepodcast/episode/21433db7/258-behind-the-business-a-quarterly-review] PCN Members' Club - click to join us today [https://www.thcprimarycare.co.uk/primary-care-network-members-club] Phin Robinson at Pure Physiotherapy [https://bit.ly/PurePhysioMSK] - find out more about how they can support your PCN Amy Porterfield's podcast [https://www.amyporterfield.com/amy-porterfield-podcast/] Ollie Marchon's Without Limits podcast [https://www.youtube.com/playlist?list=PLfGQDGLA7JEJNB2TDE6dLn_smUDiitENB] Relentless: From Good to Great to Unstoppable by Tim S Grover [https://www.amazon.co.uk/s?k=relentless+tim+s+grover&adgrpid=1173179804772705&hvadid=73323940212022&hvbmt=be&hvdev=c&hvlocphy=41344&hvnetw=o&hvqmt=e&hvtargid=kwd-73323872761041%3Aloc-188&hydadcr=24430_2219281&tag=mh0a9-21&ref=pd_sl_93amkhyfjh_e] Rachel Morris' You Are Not A Frog podcast [https://youarenotafrog.com/] The General Practice podcast with Ben Gowland [https://ockham.healthcare/category/podcasts/] eGPlearning YouTube channel [https://www.youtube.com/channel/UC3vaxQcvaxJ0xH6080x4Asw] Peloton app [https://www.onepeloton.com/app] Slumber app [https://slumber.fm/] Calm app [https://www.calm.com/] Ten Percent Happier [https://www.tenpercent.com/] About Tara Humphrey and The business of Healthcare Consulting: With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level. Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals. Ready to level up your consultancy? Visit www.thebusinessofhealthcareconsulting.co.uk [https://www.thebusinessofhealthcareconsulting.co.uk/] for more information and to start your journey today. Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/ [https://www.linkedin.com/in/tarahumphreythc/]

#17 Managing Imposter Syndrome

Ever felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'. The focus of this episode is to remind you to celebrate your victories and not to be swayed by others' accomplishments. We would love to hear your thoughts, so do drop a review and connect with us on our social platforms. About Tara Humphrey and The business of Healthcare Consulting: With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level. Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals. Ready to level up your consultancy? Visit www.thebusinessofhealthcareconsulting.co.uk [https://www.thebusinessofhealthcareconsulting.co.uk/] for more information and to start your journey today. Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/ [https://www.linkedin.com/in/tarahumphreythc/]

#16 Planning my Working Week

In the episode, I am going to take you behind the scenes of how I plan my time for the next few weeks in my health care consultancy, I have been running THC Primary Care providing interim management, consultancy, training and facilitation to Primary Care Networks & Clinical Commissioning groups which are now called Integrated Care Boards (ICBs) Each week I look at my diary for the next 2 weeks, and I split my time in time in 5 broad areas. 1. Family commitments 2. Team 3. Client deliverables 4. Diary commitments 5. Brand building activities About Tara Humphrey and The business of Healthcare Consulting: With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level. Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals. Ready to level up your consultancy? Visit www.thebusinessofhealthcareconsulting.co.uk [https://www.thebusinessofhealthcareconsulting.co.uk/] for more information and to start your journey today. Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/ [https://www.linkedin.com/in/tarahumphreythc/]

#15 Behind my Consultancy Business

In this podcast, Tara takes us behind the business of THC Primary Care and shares her quarterly review along with candidly sharing what she stopped, started and will continue doing moving forward. 1. The course and training portfolio [https://www.thcprimarycare.co.uk/primary-care-network-services] 2. The Interim primary care network management [https://www.thcprimarycare.co.uk/pcnmanagement] portfolio 3. The increase in facilitation [https://www.thcprimarycare.co.uk/facilitation] and consultancy [https://www.thcprimarycare.co.uk/pcn-consultingcalls] 4. Wins for the quarter and achieving 100,000 website views [https://www.thcprimarycare.co.uk/] 5. Improving team communication 6. Challenges relating to managing expectations, what to say yes and no to and how to keep things moving at pace at all times. We hope you appreciate our honesty and transparency and the range of services we provide. About Tara Humphrey and The business of Healthcare Consulting: With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level. Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals. Ready to level up your consultancy? Visit www.thebusinessofhealthcareconsulting.co.uk [https://www.thebusinessofhealthcareconsulting.co.uk/] for more information and to start your journey today. Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/ [https://www.linkedin.com/in/tarahumphreythc/]