Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All

Podcast by Avoca AI

English

Business

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About Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All

Some of the sharpest business operators in America run home services companies. They've scaled from one truck to hundreds. Navigated rollups, recessions, and three generations of technology shifts. Built and rebuilt teams of thousands. Trade Secrets: From the Ground Up is the podcast where Avoca co-founder Tyson Chen sits down with these operators and asks how they actually did it. The early bets that paid off. The decisions that didn't age well. The systems they wish they'd built sooner. New episodes bi-weekly.

All episodes

3 episodes

70 Years and Still Rebuilding | Genz-Ryan

Jon Ryan of Genz-Ryan, took over his family's HVAC, plumbing, and electrical business fresh out of college. He would spend the next two decades rebuilding it from scratch. Twice. In this episode, he shares what it really takes to survive a housing crash, ditch your dad's business model, and come out the other side stronger.

21 May 2026 - 57 min

The HVAC Math No One Tells You | Rescue Air TX

Very few companies ever cross $10M in revenue. In this episode, Rescue Air founders, Michael Hirsh and Josh Campbell, sit down with Tyson Chen to break down how they built one of Texas' premier HVAC and plumbing businesses. They talk glass ceilings, equity deals, and technology.

7 May 2026 - 50 min

Best Decisions Over Beer

First episode launches Thursday, May 7. Avoca AI's Tyson Chen sits down with Rescue Air TX's Josh Campbell and Michael Hirsh on the discipline that separates the 1 in 1000 service businesses that actually scale and the tech bets that keep them ahead.

5 May 2026 - 43 s

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