Extra Innings
Listen in as Jay and longtime friend Ed Horrell discuss customer service and how to empower employees to be great. As founder of The Kindness Revolution, a business-led initiative teaching both companies and students the importance of respectful and engaging behavior, Ed has trained companies like FedEx, Verizon Wireless, and the United States Postal Service (just to name a few!) on the importance of human kindness in business. You won't want to miss this insightful episode of Extra Innings. For more information on Jay Myers and his podcast, visit www.jaymyersceo.com.
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