Know Like Trust for Real Estate

How Workplace Happiness Affects Your Real Estate Brand with Valerie Alexander

41 min · 14. touko 2026
jakson How Workplace Happiness Affects Your Real Estate Brand with Valerie Alexander kansikuva

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What happens behind the counter or behind the scenes of your brokerage shows up at the front door. In this episode, I'm joined by returning guest Valerie Alexander, happiness expert, TED Talk speaker (over 1 million views!), author of Happiness as a Second Language, and founder of the Science of Workplace Happiness. Valerie and unwrap why unhappy workforces are costing U.S. businesses $700 billion a year, and what that means for your real estate business specifically. We talk about the three things every employee (and contractor) needs to feel engaged: accomplishment, autonomy, and acknowledgment. We get into why so many leaders are "accidental managers," what happens when you let your top producer behave badly, and how to protect your brand even when you're not in the room. Whether you're a solo agent with a VA and a transaction coordinator or a team leader managing a full brokerage, this conversation will shift how you think about culture, leadership, and what your brand is really saying when you're not the one saying it. Make sure to follow Valerie on LinkedIn: https://www.linkedin.com/in/speakhappiness-keynotespeaker/ Visit her website: https://www.speakhappiness.com/

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