180: Human-Centered Leadership, with Chase Sterling

180: Human-Centered Leadership, with Chase Sterling

Send us Fan Mail [https://www.buzzsprout.com/2070261/fan_mail/new] We sit down with Chase Sterling, workplace well-being expert and founder of the Wellbeing Think Tank, to get honest about what support actually looks like when someone is stressed, grieving, or barely holding it together. The throughline is resilience—a human process that requires time, space, and genuine psychological safety at work. We talk human-centered leadership in practical terms: focusing on the human so performance follows, recognizing that people bring invisible burdens into meetings, and building cultures of belonging that do not depend on fake cheerfulness.  Chase shares why non-toxic positivity matters, how leaders can hold space instead of trying to fix emotions, and why transparency beats polished messaging. We also talk about feedback, accountability, and giving people a clear chance to change. Then we zoom out to the systems level: employee retention, turnover cost, healthcare costs, and the future of work. Chase challenges the current moment of record profits paired with layoffs, calls out when greed drives decisions, and argues that AI is a useful automation tool but not a replacement for critical thinking, creativity, and humane judgment.  If this resonates, subscribe, share the episode with a manager or teammate, and leave a review.  What is one thing a leader has said or done that made you feel genuinely supported at work? Chase Sterling, MA, is a speaker and the founder and executive director of Wellbeing Think Tan [https://www.wellbeingthinktank.org/]k known for amplifying experts over influencers and providing educational events that support individual and organizational wellbeing. Buzzsprout - Let's get your podcast launched! [https://www.buzzsprout.com/?referrer_id=2051964] Start for FREE Support the show [https://www.paypal.com/donate?hosted_button_id=C4JKFGYRKGMGG] __________ Producer / Editor: Neel Panji [https://www.podleafproductions.com/about] Invite Manya [https://manyachylinski.com/] to inspire and empower your teams and position your organization as a forward-thinking leader in well-being, resilience, and trauma sensitivity. Learn more: www.manyachylinski.com/services [https://www.manyachylinski.com/services] Subscribe to the newsletter: manyachylinski.com/notes [https://www.manyachylinski.com/notes] Please subscribe, rate, and review the podcast on Apple Podcasts or your listening platform of choice. It really helps others find us. #trauma #resilience #compassion #MentalHealth #CompassionateLeadership #leadership #survivor

179: Always Be Curious, with Chris March

Send us Fan Mail [https://www.buzzsprout.com/2070261/fan_mail/new] Your first move as a leader is probably not what you think.  Before the strategy deck, before the new plan, the faster path to trust and better results is to be genuinely curious and listen like you mean it. I’m joined by executive advisor Chris March, who helps founder-led companies scale beyond the founder without losing operational control, and we dig into what resilient leadership looks like when things get real.  Chris shares a defining leadership test from the COVID era, when travel shut down and leaders had to deliver heartbreaking news. We talk about why transparency and directness can be more humane, how to prepare for uncomfortable conversations, and a simple question that changes everything: What outcome do we want from this talk?  Then we get practical: Chris lays out a listening tour you can run when you take over a role, including the exact questions that surface what’s working, what’s broken, and why people show up every day. We challenge the idea that the only reward is a management title, and we close with Chris’s essentials for modern leadership: keep learning, protect your health, and build communication skills (yes, Toastmasters counts).  Website: https://chrismarchcoaching.com/ [https://chrismarchcoaching.com/] LinkedIn: https://www.linkedin.com/in/christopherrmarch/ [https://www.linkedin.com/in/christopherrmarch/] If this helped you rethink how you lead, subscribe, share it with a manager or founder, and leave a review so more people can find the show.  What is one question you’re going to ask your team this week? Buzzsprout - Let's get your podcast launched! [https://www.buzzsprout.com/?referrer_id=2051964] Start for FREE Support the show [https://www.paypal.com/donate?hosted_button_id=C4JKFGYRKGMGG] __________ Producer / Editor: Neel Panji [https://www.podleafproductions.com/about] Invite Manya [https://manyachylinski.com/] to inspire and empower your teams and position your organization as a forward-thinking leader in well-being, resilience, and trauma sensitivity. Learn more: www.manyachylinski.com/services [https://www.manyachylinski.com/services] Subscribe to the newsletter: manyachylinski.com/notes [https://www.manyachylinski.com/notes] Please subscribe, rate, and review the podcast on Apple Podcasts or your listening platform of choice. It really helps others find us. #trauma #resilience #compassion #MentalHealth #CompassionateLeadership #leadership #survivor

178: Real Recovery Is Slow And That Is Normal

Send us Fan Mail [https://www.buzzsprout.com/2070261/fan_mail/new] One screw in a piece of drywall doesn't usually feel profound. This time it did. Standing in a gutted house in Altadena, California, more than a year after the Eaton Fire, I felt the absurd weight of wildfire recovery and the despair that comes from doing something tiny to address an enormous problem. Then my mind shifted: rebuilding is not made of big, triumphant moments. It is made of the next screw, the next sheet of drywall, the next task you can actually do. We talk about what disaster recovery really looks like: homes still stripped to the studs, insurance disputes dragging on, and many families still displaced. From there, we zoom out to mental health after disaster, including the second disaster that can hit months later when the urgency is gone, the news cycle has moved on, and survivors are left with paperwork, grief, and a long road. We name the human realities: insomnia, nightmares, avoidance, and the way housing instability can intensify stress long after debris is cleared. Finally, we get honest about the systems around recovery. Deadlines, application windows, nonprofit metrics, and donor expectations can pressure people to perform healing on a schedule, then blame them when they are still struggling at 18 months, 3 years, or 5. I share what a healthier long-term recovery infrastructure could look like, and why resilience is not a personality trait or a finish line. It’s a practice, and it’s usually invisible. If you’re navigating trauma recovery or supporting someone in the long tail of a disaster, listen through and share this with a friend who needs it. Subscribe to Notes on Resilience and leave a review so more people can find the steadier, truer story of how healing happens. Buzzsprout - Let's get your podcast launched! [https://www.buzzsprout.com/?referrer_id=2051964] Start for FREE Support the show [https://www.paypal.com/donate?hosted_button_id=C4JKFGYRKGMGG] __________ Producer / Editor: Neel Panji [https://www.podleafproductions.com/about] Invite Manya [https://manyachylinski.com/] to inspire and empower your teams and position your organization as a forward-thinking leader in well-being, resilience, and trauma sensitivity. Learn more: www.manyachylinski.com/services [https://www.manyachylinski.com/services] Subscribe to the newsletter: manyachylinski.com/notes [https://www.manyachylinski.com/notes] Please subscribe, rate, and review the podcast on Apple Podcasts or your listening platform of choice. It really helps others find us. #trauma #resilience #compassion #MentalHealth #CompassionateLeadership #leadership #survivor

177: How Lived Experience Turns Into Real Support, with Cynthia Conigliaro

Send us Fan Mail [https://www.buzzsprout.com/2070261/fan_mail/new] You can feel it everywhere right now: more stress, less sleep, shorter tempers, and a quiet sense that a lot of people are barely holding it together.  We sit down with Cynthia Conigliaro to talk about what resilience actually looks like when life hits hard and does not let up. Cynthia shares the real work behind being positive, and why that label often hides a long history of effort, grief, and growth.  We get personal about lived experience, from years of infertility and pregnancy loss to a terrifying medical emergency when Cynthia collapsed on a run with her heart rate at 16 beats per minute, later receiving a pacemaker. We talk about what it means to rebuild trust in your own body, why anniversaries can be a meaningful part of healing, and how simply being understood can lower shame and isolation faster than advice ever will.  From there, we zoom out to collective trauma, indirect psychological injury, and the mental health aftershocks we still underestimate even when physical wounds get immediate attention. We unpack why healing is not linear, why culture shapes grief, and how stay strong can sometimes become emotional avoidance. We end with practical workplace insights: heart-centered leadership, burnout signs, and why AI and automation make caring for people and building psychological safety even more essential.  Cynthia Conigliaro has been in the field of health and wellness for over 20 years. She is a coach, speaker, and the founder of her corporate presentation business Work Well Webinars [http://www.workwellwebinars.com] where she delivers wellness presentations virtually and in person to companies all over the country.  * LinkedIn: https://www.linkedin.com/in/cynthia-conigliaro-mba-msw-hwc/ [https://www.linkedin.com/in/cynthia-conigliaro-mba-msw-hwc/] Buzzsprout - Let's get your podcast launched! [https://www.buzzsprout.com/?referrer_id=2051964] Start for FREE Support the show [https://www.paypal.com/donate?hosted_button_id=C4JKFGYRKGMGG] __________ Producer / Editor: Neel Panji [https://www.podleafproductions.com/about] Invite Manya [https://manyachylinski.com/] to inspire and empower your teams and position your organization as a forward-thinking leader in well-being, resilience, and trauma sensitivity. Learn more: www.manyachylinski.com/services [https://www.manyachylinski.com/services] Subscribe to the newsletter: manyachylinski.com/notes [https://www.manyachylinski.com/notes] Please subscribe, rate, and review the podcast on Apple Podcasts or your listening platform of choice. It really helps others find us. #trauma #resilience #compassion #MentalHealth #CompassionateLeadership #leadership #survivor

176: Beyond Resilience, with Keith Erwood

Send us Fan Mail [https://www.buzzsprout.com/2070261/fan_mail/new] Most organizations don’t fail because they don't have a plan. They fail because they can’t imagine they would ever need a plan. We sit down with Keith Erwood to talk about what real risk looks like and why business continuity and crisis management have to be more than checklists and compliance. Keith shares how his experience in EMS during 9/11 shaped the way he thinks about leadership, reflection, and recovery, including the quieter aftermath that hits months later.  We also talk about the ripple effects on small and mid-sized businesses, and why community resilience collapses when the local places people depend on can’t reopen. From there, we dig into what helps individuals recover from trauma, why mental health support is still hard to access, and how workplaces often respond only after something big happens. Then we challenge a common assumption about organizational resilience: bouncing back isn’t the only goal. Keith introduces the idea of endurance, using Ernest Shackleton’s Endurance expedition to explore perseverance, survival psychology, and the will to live. We connect those lessons to preparedness planning, overlapping disasters, and the biases that make teams dismiss realistic scenarios. Finally, Keith offers a practical tool leaders can use right now: financial impact analysis that focuses on what it costs when a critical process goes down, no matter the cause, from cyber events to key-person risk. If you care about disaster preparedness, IT disaster recovery, or building a people-first resilience strategy, you’ll take away concrete ways to think clearer and plan smarter. Subscribe, share this with a leader who needs it, and leave a review with your biggest preparedness blind spot. Buzzsprout - Let's get your podcast launched! [https://www.buzzsprout.com/?referrer_id=2051964] Start for FREE Support the show [https://www.paypal.com/donate?hosted_button_id=C4JKFGYRKGMGG] __________ Producer / Editor: Neel Panji [https://www.podleafproductions.com/about] Invite Manya [https://manyachylinski.com/] to inspire and empower your teams and position your organization as a forward-thinking leader in well-being, resilience, and trauma sensitivity. Learn more: www.manyachylinski.com/services [https://www.manyachylinski.com/services] Subscribe to the newsletter: manyachylinski.com/notes [https://www.manyachylinski.com/notes] Please subscribe, rate, and review the podcast on Apple Podcasts or your listening platform of choice. It really helps others find us. #trauma #resilience #compassion #MentalHealth #CompassionateLeadership #leadership #survivor