The Healthcast
On this episode of The HealthCast, Phil Zappone sits down with Bill Zagorski, CEO of Centennial Adultcare Center, to explore one of healthcare's most overlooked solutions: adult day services. Bill shares his journey from scientific research into healthcare leadership and discusses how adult day programs improve quality of life for seniors while reducing caregiver burden. They explore person-centered care, aging in place, healthcare innovation, AI applications, and why adult day services may be the missing piece in addressing America's growing caregiver crisis. In This Episode, You'll Learn: How Bill transitioned from scientific research to healthcare leadership The origins and growth of Centennial Adultcare Center Why adult day services remain underutilized nationwide The impact of person-centered care on seniors and caregivers How transportation improves access to care The role of AI and technology in adult day healthcare Why caregiver support is critical to long-term health outcomes How therapeutic programming improves engagement and quality of life The future of value-based care and community-based healthcare Chapters 00:00 Introduction & Meet Bill Zagorski 00:35 From Scientific Research to Healthcare Leadership 02:05 Early Lessons Running a Healthcare Business 03:57 Why Person-Centered Care Matters 04:19 Centennial's First VA Contract & Expanding Care for Veterans 06:50 What a Typical Day at Centennial Looks Like 08:46 Adult Day Services vs. In-Home Care 09:54 Expanding from One Location to Three 12:31 The Critical Role of Transportation in Healthcare Access 13:49 What Makes Adult Day Services Successful? 15:45 Why Adult Day Care Remains Underutilized 21:06 The Biggest Challenge: Awareness 23:40 Understanding Caregiver Burnout 26:56 AI, Technology & Healthcare Innovation 30:24 Growth Plans for Centennial Adultcare Center 33:00 Measuring Outcomes Through Art, Music & Movement Therapy 35:58 Advice for Families Considering Adult Day Services 37:46 Where to Learn More About Centennial Adult Care Center 39:19 Final Thoughts & Closing Remarks Episode Resources: Website | https://centennialadultcare.com [https://centennialadultcare.com] LinkedIn | https://www.linkedin.com/in/william-zagorski-5a158a8/ [https://www.linkedin.com/in/william-zagorski-5a158a8/] Check out what I do helping small businesses here: Website | https://nxaihealth.com/ [https://nxaihealth.com/] LinkedIn | https://www.linkedin.com/in/phil-zappone-647957379/ [https://www.linkedin.com/in/phil-zappone-647957379/] Thank you for watching, don't forget to like, share, and subscribe! #HealthCast #HealthcareInnovation #SeniorCare #AgingInPlace #CaregiverSupport #AdultDayServices #HealthcareLeadership #ValueBasedCare #HealthcareTechnology #AIinHealthcare #LongTermCare #SeniorHealth #HealthyAging #CaregiverBurnout #HealthcarePodcast #PatientCenteredCare #HealthcareBusiness #HealthTech #InnovationInHealthcare #AgingWell #CommunityCare #HealthcareTransformation #DementiaCare #AlzheimersCare #Caregiving #HealthcareEducation #MedicalInnovation #PodcastInterview #NXAIHealth #HealthcareFuture
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