S2E5 - LGBTQ+ Voices in Hospitality feat. Jason Olea & Christopher Henry

S2E5 - LGBTQ+ Voices in Hospitality feat. Jason Olea & Christopher Henry

In this episode, we talk about the challenges that LGBTQ+ people in America face working in the hospitality industry and their ideas on what we can do to be better hospitality leaders. Jason Olea Corporate Director of Information Technology | ARRIVE & Paligroup A Hotelier with a focus on using technology to drive the guest experience Starting his career as a Bellmen for a small family run hotel, Jason started his hospitality career as an operator first, working for Best Western, Hampton Inn, Kimpton Hotels, The Houstonian, and then ARRIVE. His passion has always been a focus on the art of hospitality, but quickly was recognized for his skill in technology and transferred to the IT department where he grew those skills. Jason currently resides in Houston, Texas but is a Utahan by birth and a Californian at heart. Being very outgoing, he champions the phrase "He's not your typical IT guy" with pride, making all who encounter him professionally and personally feel welcomed and cared for. Connect: linkedin.com/in/jasonolea IG @05jolea facebook.com/jason.olea.7 Christopher Henry Co-Founder and CEO | Majestic Hospitality Mr. Henry was admitted to the International Society of Hospitality Consultants (ISHC) in late 2017 as their youngest ever inductee. For the past five years, he has been a member of the Latino Hotel Association’s Board of Directors. Christopher is also an active member of the American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AAHOA). In response to COVID’s impact on travel/tourism and the nationwide social upheaval in 2020, Christopher co-founded a new association, “NextGen in Lodging,” to engage and promote the ideas of up-and-coming hoteliers to produce an industrial paradigm shift. Mr. Henry served a five-year term on the advisory board of Belmont High School (LAUSD) and is a three-time distinguished guest lecturer at Pepperdine University’s Graziadio Business School. On a personal level, as a member of the LGBTQ+ community, Christopher also frequently advocates for workplace diversity and inclusion. Christopher studied at the California School of Culinary Arts, American University in London - Richmond Hill, and earned his Bachelor of Science degree (Magna Cum Laude) in Hotel and Lodging Management at Johnson & Wales University. Connect: IG: @cmhenry1987 website: majestic-hospitality.com We advocate for regenerative hospitality. Learn more about PRESHIFT at linktr.ee/wearepreshift Use the code: PRESHIFT to get 5% off nRhythm's Regenerative education: https://www.nrhythm.co/regenerative-fitness-challenge [https://www.nrhythm.co/regenerative-fitness-challenge] https://www.nrhythm.co/onlinecourse_foundations [https://www.nrhythm.co/onlinecourse_foundations] https://www.nrhythm.co/regenerative-design-lab [https://www.nrhythm.co/regenerative-design-lab]

S2E4 - Black Voices in Hospitality feat. Davonne Reaves, Malik Washington, & Lasheeda Perry

In this episode, we talk about the challenges that Black people in America face working in the hospitality industry and their ideas on what we can do to be better hospitality leaders. Davonne Reaves - President & Chief Hospitality Strategist The Vonne Group Davonne is the founder and chief hospitality strategist behind The Vonne Group. She is an award-winning hotel consultant, a hotel asset manager with over 14 years of experience in the lodging industry, and a published author. Her signature system, The Pathway to Hotel Ownership Plan combines strategic partnerships with hotel experts to streamline a successful hotel acquisition process. Through her signature system, she's educated over 3,000 people and has successfully helped turn individuals into hotel owners. Ms. Reaves serves as an advisory board member for the Cecil B. Day School of Hospitality, is an associate member of the International Society of Hospitality Consultants, a member of Urban Land Institute (ULI), and a co-founder of NextGen in Lodging. IG @DavonneReaves LinkedIn - linkedin.com/company/the-vonne-group Malik Washington - CEO of The Blue Digital Agency Malik Washington has worked in hospitality for 9 years in multiple positions from a server assistant to upper management. After leaving the industry he went on to create his own marketing firm that focuses on helping small businesses gain better brand awareness through creative marketing strategies. The 27 year old also is planning a new venture through his marketing firm that seeks to create a more inclusive culture within hospitality teaming with managers of restaurants to work on expanding communication, creative team building, and other strategies to get restaurants teams on one page. IG @prince.malichi Website: www.thebluedigitalagency.com [http://www.thebluedigitalagency.com] Lasheeda Perry - Owner and Pastry Chef of Queen of Flavor Lasheeda Perry is the owner and pastry chef of Queen of Flavor, a company that specializes in everything from revamping your dessert menu to helping you design and execute your dream dessert, and an array of virtual baking experiences. Lasheeda has worked at Four Seasons Hotels & Resorts Dallas as well as Executive Pastry Chef at two other Four Seasons Hotels & Resorts properties plus Bon Appetit Management Company LinkedIn. In 2012, she won season two of Food Network Sweet Genius. That same year, several of Perry's desserts landed on Philadelphia food critic Craig LaBan's coveted Four-Bell Finestlist. In 2018, she was a finalist on Food Network Best Baker in America , Season 2. Perry has also co-authored The Matcha Miracle and featured in Toques in Black which is a cookbook that celebrates black 1010 chefs. Queen of Flavor is based in the Long Beach and Los Angeles areas, however, you can find her virtually in a city near you! IG @misschefsmileypants Website: https://www.queenofflavor.com/ [https://www.queenofflavor.com/] Food Network Kitchen App: https://www.foodnetwork.com/kitchen [https://www.foodnetwork.com/kitchen] We advocate for regenerative hospitality. Learn more about PRESHIFT at linktr.ee/wearepreshift Use the code: PRESHIFT to get 5% off nRhythm's offerings: https://www.nrhythm.co/regenerative-fitness-challenge [https://www.nrhythm.co/regenerative-fitness-challenge] https://www.nrhythm.co/onlinecourse_foundations [https://www.nrhythm.co/onlinecourse_foundations] https://www.nrhythm.co/regenerative-design-lab [https://www.nrhythm.co/regenerative-design-lab]

S2E3 - Dads in Hospitality feat. Feras Ahmad, Mike Hewitt, & Ben Kershaw

In this episode, we chat with Dads who work in hospitality to understand the challenges they face while working in the industry and the ideas they have on how we can do better. Are you a Dad who has worked in hospitality? We are keen to hear from more Fathers from a range of different backgrounds and circumstances. If you'd like to share your story with permission for us to discuss it anonymously on this channel or elsewhere. You can submit your story to welcome@wearepreshift.com [welcome@wearepreshift.com] with the Subject Line: Perspectives Dad Story ABOUT FERAS- Operations Manager Feras is a guest-centric rooms division professional, emerging from luxury hotels and resorts such as Rosewood Hotels & Resorts, Accor, and Hyatt in the Middle East and Sydney, Australia. As the real deal, he has always been a strong leader for all sectors of the Rooms Division portfolio, including Front Desk, Concierge, Porte Cochère, Valet Parking, Executive Club Lounge, Butler, Duty Management, Emergency Response, Housekeeping, and Engineering. Find him at - linkedin.com/in/feras-ahmad-69430670 ABOUT MIKE - CEO/Founder one haus hospitality recruiting and green haus cannabis recruiting Mike Hewitt has over twenty-five years of experience in the hospitality industry, ranging from operations, brand development, human resources, building and scaling small companies, consulting, and recruiting. Mike’s approach to recruiting focuses on assessing company culture and honing in on a particular candidates’ specific skill set to make the right match. Mike is the host of RECRUIT.RETAIN.RELAX radio show on Heritage Radio Network. He has a postgraduate degree in Hotel & Restaurant Management from the Ecole Hoteliere de Lausanne. Find him on IG @onehaus ABOUT BEN - Hotel Operations Specialist An accomplished hotelier, Ben has more than 15 years of experience across luxury and lifestyle brands including senior management positions. His management style is very hands-on and approachable, with a keen eye for recruiting and developing talent. Anyone who has met Ben can attest that he puts his heart and soul into any project he touches. Find him at benkershaw.com & linkedin.com/in/kershawben/ We advocate for regenerative hospitality. Learn more about PRESHIFT at linktr.ee/wearepreshift Use the code: PRESHIFT to get 5% off nRhythm's offerings: https://www.nrhythm.co/regenerative-fitness-challenge [https://www.nrhythm.co/regenerative-fitness-challenge] https://www.nrhythm.co/onlinecourse_foundations [https://www.nrhythm.co/onlinecourse_foundations] https://www.nrhythm.co/regenerative-design-lab [https://www.nrhythm.co/regenerative-design-lab]

S2E2 - Moms in Hospitality feat. Mai Kappenberger, Betty Wong, & Monisha Dewan

In this episode, we chat with Moms who work in hospitality to understand more about the challenges they face while being a mom and working in the industry. Are you a Mom who has worked in hospitality? We are keen to hear from more Mothers from a range of different backgrounds and circumstances. If you'd like to share your story with permission for us to discuss it anonymously on this channel or elsewhere. You can submit your story to welcome@wearepreshift.com [welcome@wearepreshift.com] with the Subject Line: Perspectives Mom Story ABOUT MAI Mai Kappenberger is a passionate, goal oriented, international hotelier with a successful track record through visionary engaged leadership that drives strategic results and successful transformations, turnarounds and new projects. Educated at the Ecole Hoteliere de Lausanne in Switzerland and having worked in hotels like The Montreux Palace, Dolder Grand Hotel in Switzerland, for Radisson Hotels in Germany and in Denmark as CEO at Kurhotel Skodsborg, with a turnaround that made it the leading spa hotel in the Nordics, awarded by Condé Nast Traveller and Tatler Spa Awards. Mai works as a consultant and is also an active board member for different businesses and organisations within hospitality with a focus on sustainability, education and digitalization. @maikappenberger #lovinghotellife https://www.linkedin.com/in/mai-kappenberger/ [https://www.linkedin.com/in/mai-kappenberger/] https://www.forbes.com/sites/loisaltermark/2018/03/26/these-3-female-gms-are-changing-the-face-of-hotel-management/#7a5d33c773a1 [https://www.forbes.com/sites/loisaltermark/2018/03/26/these-3-female-gms-are-changing-the-face-of-hotel-management/#7a5d33c773a1] ABOUT BETTY With 29 years of direct service experience in the food and beverage industry, Betty Wong is the engine behind The Lo & Behold Group’s operations.Betty started her career in Singapore’s top hotels, including Four Seasons Hotel Singapore and The Ritz-Carlton Millenia Singapore, where she gained experience in fine and casual dining, banquets and events. She was part of the pre-opening team for Marmalade Pte, Ltd, as Restaurant Manager, and later became General Manager of Bakerzin Holdings, Pte, Ltd, where she oversaw the development and operation of 20 café outlets in Singapore and Regional. In addition to her extensive work experience, Betty has engaged in continuing education through seminars, workshops and certificate programs. She is a WDA-certified ACTA Developer, Trainer and Assessor, holds an ERS 5S Management Advance Certificate from Hong Kong Environmental Resource & Safety Institute, a WSQ Diploma in Tourism – Hospitality, attended an Advanced Management Programme by Cornell University & Nanyang Technology University and a Specialist Diploma in Human Resource Management. www.linkedin.com/in/betty-wonglf [http://www.linkedin.com/in/betty-wonglf] @lovetoeatntravel ABOUT MONISHA Monisha has over 28 years of Hotel Management, Business Development & Sales Capability experience. Monisha is the CEO & Founder of ‘Everything Sales’ a Sales & Customer Service Talent Management Company. She is also an adjunct faculty and Advisor at Indian School of Hospitality, an EHL Certified college in Gurugram. She facilitates Sales programs for clients such as Marriott International and YUM! Restaurants. She also brings with her a rich experience of working with Hospitality brands such as Hilton, Marriott, Intercontinental & The Oberoi. She holds an (MBA) from Pune University, Pune, a Post Graduate Degree in Executive Coaching from Coaching Foundation India (CFI, and a Bachelor of Science degree from Banaras Hindu University, Varanasi. http://www.everythingsales.co [http://www.everythingsales.co] linkedin.com/in/monisha-dewan-92827243 PRESHIFT -We advocate for regenerative hospitality! Learn more at - linktr.ee/wearepreshift Use the code: PRESHIFT to get 5% off nRhythm's offerings: https://www.nrhythm.co/regenerative-fitness-challenge [https://www.nrhythm.co/regenerative-fitness-challenge] https://www.nrhythm.co/onlinecourse_foundations [https://www.nrhythm.co/onlinecourse_foundations] https://www.nrhythm.co/regenerative-design-lab [https://www.nrhythm.co/regenerative-design-lab]

S2E1 - Employee Burnout in Hospitality feat. Lauren Wan and Ashley Flores

Welcome to Season2! We are so excited to hear from people who aren't usually able to share their voices publicly so that we can continue to push this dialogue further. This episode discusses employee burnout from an HR/Training/Culture perspective. We want to hear your thoughts! Do you work in HR/Training/Culture? Are you an employee who has experienced burnout? Submit your experience to us - welcome@wearepreshift.com [welcome@wearepreshift.com] ABOUT LAUREN: Lauren is a passionate trainer, culture cultivator, and guest experience champion with over 10 years of experience in hospitality operations. She's fascinated with innovating ways to create meaningful change and driven by a desire to enable everyone to shine at their brightest. Links: @passioneathospitality www.passioneathospitality.com [http://www.passioneathospitality.com] ABOUT ASHLEY: Ashley is a career Human Resources professional in the field of hospitality, namely hotels, restaurants, and private member’s clubs, where she met Drea about 5 years ago. She loves the complexity and uniqueness of human resources because it’s a balance of ensuring your team is happy and well-taken care of, but also ensuring the needs of a business are met. An entrepreneur at heart, she’s recently launched a luxury event rental business that brings classic cinema to the beauty of the outdoors in a company called Cosmicpix Cinema. Website is: www.cosmicpixcinema.com [http://www.cosmicpixcinema.com] Social media on FB,IG, and Twitter: @cosmicpixcinema PRESHIFT -We advocate for regenerative hospitality! Learn more at - linktr.ee/wearepreshift Use the code: PRESHIFT to get 5% off nRhythm's offerings. Fitness Challenge - shift toward a regenerative mindset: https://www.nrhythm.co/regenerative-fitness-challenge [https://www.nrhythm.co/regenerative-fitness-challenge] Foundations of Regenerative Organizations - start your journey towards understanding and designing a more resilient business: https://www.nrhythm.co/onlinecourse_foundations [https://www.nrhythm.co/onlinecourse_foundations] Design Lab - a 4-6 week course to help you design new approaches, management frameworks,  and  transformational paradigms for your specific business: https://www.nrhythm.co/regenerative-design-lab [https://www.nrhythm.co/regenerative-design-lab]