Chapter 18 - Summary

Now Available on Audible

If you'd like to purchase this through Audible [https://www.audible.com/pd/B089T7CHW9/?source_code=AUDFPWS0223189MWT-BK-ACX0-200205&ref=acx_bty_BK_ACX0_200205_rh_us]: https://www.audible.com/pd/B089T7CHW9/?source_code=AUDFPWS0223189MWT-BK-ACX0-200205&ref=acx_bty_BK_ACX0_200205_rh_us As always, all royalties will be donated to the Louise Batz Patient Safety Foundation.

Chapter 19 - Thanks!

Thanks for listening! http://practicinglean.com https://louisebatz.org

Chapter 18 - Summary

Summary written by Cameron Stark, author of Chapter 12

Chapter 17 - Lesa Nichols

Bio: Lesa Nichols has spent over two decades guiding organizations to improved performance by applying the principles of the Toyota Production System (TPS) and Lean. As a key leader for Toyota North America, she led teams to analyze and solve the toughest operational problems within Toyota, including the preparation and launch of new vehicles, plants and production methods. After leaving Toyota, Lesa spent four years helping clients of the Greater Boston Manufacturing Partnership (GBMP) to achieve successful enterprise-level improvements. In 2013, Lesa created her firm, Lesa Nichols Consulting (LNC). Currently, she and her team help companies understand how and why to utilize principles of TPS and Lean as a competitive operations management system. Lesa lives in Louisville and can be found at [Lesanicholsconsulting.com](http://Lesanicholsconsulting.com) as well as [LinkedIn](https://www.linkedin.com/in/lesanichols).

Chapter 16 - Jamie Flinchbaugh

Bio: Jamie Flinchbaugh is a lean advisor, speaker, and author, who has advised over 300 companies on their lean journey, from the board of directors and C-Suite to the front-line. He is a co-author of *[The Hitchhiker’s Guide to Lean]( http://amzn.to/2bNmujC)*. You can find him online at [JFlinch.com](http://www.jflinch.com).