Real Feel Insights
In this episode, Sarah Bachmann sits down with Patty Poppenhagen to reflect on her 36-year career as a UPS driver. Patty shares how she entered the workforce at a young age, the lessons she learned over decades on the job, and how the role changed as online shopping transformed the demands of package delivery. She also offers an inside look at the challenges drivers face every day, from long hours and changing technology to customer expectations and life on the road. Throughout the conversation, Patty shares memorable stories from her career, practical tips for customers and drivers, and why patience and understanding can make a difference for the people delivering packages every day. It's an honest conversation about hard work, service, resilience, and appreciating the people who help keep our communities moving.
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