Tellwell: The Podcast
Scaling a nonprofit usually means working harder until something breaks. Missy Heilman found another way. She spent 15 years in marketing and tech before launching BIO Girls in 2013, and she brought a business mind to a mission most people lead with their heart alone. The result: one Fargo church program grew into 120 locations across five states, reaching thousands of girls every year. In this episode, Missy Heilman breaks down nonprofit strategic planning, how she avoids mission drift, and why she still shows up as a hands-on site director while running the organization. She talks openly about the teen program that failed, the EOS operating system her team runs on, and the stretch goal they missed on purpose and still call a win. 💡 If you lead a nonprofit and you want to grow without burning out your people or losing your why, this one is for you. 🌱 Ask yourself: * Are you chasing shiny new programs that pull you off your actual mission? * Does your strategic plan live in a binder on a shelf, or does it run your week? * Are you afraid to call a pilot a failure when the data says it is? * When did you last get out of your CEO chair and back on the ground? By the end, you'll know how to: * Scale your programs without becoming surface-level or burning out your team * Build a three-year strategic plan that actually drives quarterly decisions * Protect your mission when every good idea wants a piece of your capacity * Run an operating system like EOS inside a nonprofit, not just a business * Reframe a missed goal as progress instead of a verdict on your worth * Stay connected to the people you serve when you could delegate it away * Lead a team that treats failure as a point in time, not an identity Key Quote Highlights: "My friends and coworkers, they dreamed big for me before I was willing to." "Failure is a point in time. It doesn't define who you are, and the best thing you can do is remember the lesson, forget the mistake." Guest Bio Missy Heilman is the Founder and CEO of BIO Girls, a nonprofit that helps second through sixth grade girls build self-esteem and understand that they matter. Before going all in on BIO Girls in 2018, she spent 15 years in marketing and technology, including CRM and marketing automation work that shaped how she scaled the organization. Under her leadership, BIO Girls has grown to 120 program locations across five states and now reaches roughly one in eight North Dakota girls every year. She is also a mom of three and a half Ironman triathlete. Learn more at biogirls.org ⏱ Timestamps (estimated, verify against the final edit) * 00:00 The marketing mind behind a mission * 03:30 From two girls to 120 locations across five states * 08:50 Why every decision at BIO Girls is mission first * 13:36 Avoiding mission drift and the teen program that failed * 17:50 What makes a strategic plan you actually use * 24:28 Leading without fearing failure * 31:32 The postmaster mom who set the example 📌 Resources Mentioned * BIO Girls: biogirls.org * EOS, the Entrepreneurial Operating System * Olivet Lutheran Church, Fargo * North Dakota Youth Risk Behavior Survey 🔔 Stay Connected Subscribe for weekly conversations with nonprofit leaders and mission-driven storytellers. * Website: wetellwell.com * Tellwell on LinkedIn: https://www.linkedin.com/company/wetellwell/ [https://www.linkedin.com/company/wetellwell/] * Max on LinkedIn: https://www.linkedin.com/in/maxkringen [https://www.linkedin.com/in/maxkringen] 📣 About Tellwell the Podcast Tellwell: The Podcast is a weekly show hosted by Max Kringen, Chief Storyteller and founder of Tellwell Story Co. in Fargo, ND. Every week, Max sits down with nonprofit leaders, fundraisers, and mission-driven storytellers about the real work of building trust and belonging. You get honest conversations and takeaways you can use in your own organization. #scalinganonprofit #nonprofitleadership #strategicplanning #missiondriven #biogirls #nonprofitpodcast #storytelling
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