359: Bryan Poster: When Your Greatest Asset Retires

359: Bryan Poster: When Your Greatest Asset Retires

Bryan Poster: When Your Greatest Asset RetiresHow Technology Helps Preserve Institutional Knowledge Episode 359 of The HaltingWinter Podcast Brought to you by Tyler Technologies [https://tylertech.com/winter] *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> Every local government is facing the same reality: some of its most experienced employees are nearing retirement. The question isn't if they'll leave—it's whether decades of institutional knowledge will leave with them. In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Bryan Poster, Borough Manager for Telford Borough, Pennsylvania, to discuss his unique journey from IT Director to Borough Manager and why technology is about far more than computers and software. It's about preserving knowledge, improving service, and preparing organizations for the future. Drawing on more than two decades in municipal technology, Bryan shares practical lessons on leading organizational change, digitizing critical information, and helping communities move forward without losing the experience that has shaped them. Whether you're a city manager, department director, HR professional, or aspiring leader, this conversation offers valuable insights on leading through change while honoring the people who built your organization. About Bryan PosterBryan Poster is the Borough Manager for Telford Borough, Pennsylvania. Before becoming a manager, he spent more than two decades leading municipal technology initiatives, helping modernize operations, improve efficiency, and support every department across the organization. His unique background gives him a practical perspective on how technology, leadership, and organizational culture intersect to better serve communities. This Episode is Sponsored by: * Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter [https://tylertech.com/winter] * The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC [https://haltingwinter.com/mldc/] Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. * LinkedIn: https://www.linkedin.com/in/sethwinterhalter [https://www.linkedin.com/in/sethwinterhalter] * Website: https://www.HaltingWinter.com [https://www.haltingwinter.com/]

358: Elisa Cox: The Leaders Who Don't Chase Titles

Elisa Cox: The Leaders Who Don't Chase TitlesHow Unexpected Opportunities Shape Exceptional Careers Episode 358 of The HaltingWinter Podcast Brought to you by Tyler Technologies [https://tylertech.com/winter] *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the career you're meant to have isn't the one you planned? Elisa Cox never set out to become a city manager. In fact, for years she insisted she didn't want the job. But each time an unexpected opportunity appeared, she chose to step up, learn, and serve. Those decisions ultimately led her to become the City Manager of Rancho Cucamonga, California. In this conversation, Elisa shares the lessons she learned from navigating roles she didn't feel ready for, the mentors who believed in her before she believed in herself, and why the greatest leaders aren't driven by titles—they're driven by impact. Along the way, she also offers a compelling vision for why local government must do a better job telling its story and inspiring the next generation of public servants. Whether you're an emerging leader wondering what's next, a department head preparing for greater responsibility, or a city manager investing in future leaders, this episode is a powerful reminder that exceptional careers are often built one unexpected opportunity at a time. About Elisa CoxElisa Cox is the City Manager of Rancho Cucamonga, California. Throughout her career, she has served in parks and recreation, human resources, executive leadership, and city management, bringing a people-first approach to every role. Passionate about community, leadership development, and public service, she believes the greatest impact leaders can make is investing in the people who serve others. This Episode is Sponsored by: * Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter [https://tylertech.com/winter] * The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC [https://haltingwinter.com/mldc/] Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. * LinkedIn: https://www.linkedin.com/in/sethwinterhalter [https://www.linkedin.com/in/sethwinterhalter] * Website: https://www.HaltingWinter.com [https://www.haltingwinter.com/]

357: Book of the Week: Shoe Dog

Show Notes: MLDC Book of the Week – Shoe DogEpisode 357 of The HaltingWinter Podcast _*]:min-w-0 gap-3"> _*]:min-w-0 gap-3"> This week on The HaltingWinter Podcast, Seth Winterhalter introduces Shoe Dog by Phil Knight, the Nike founder's candid memoir of building a global brand from a "crazy idea" with no money, no team, and no guarantee it would survive. Seth makes the case for why this unconventional leadership story belongs on every local government leader's reading list: not for the business lessons, but for Knight's raw honesty about uncertainty, conviction, and the real cost of building something meaningful. The episode continues the MLDC's summer series, "Stories That Shape Leaders," where members are exploring five ideas drawn from the book — calling, team-building around belief, leading through chronic uncertainty, growth without margin, and the weight of public service — each translated specifically for the realities of local government leadership. Join the MLDC The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our monthly virtual mastermind sessions ✔ Monthly webinars with relevant training for local gov leaders ➡ Learn more at https://HaltingWinter.com/MLDC [https://haltingwinter.com/mldc/] Resources Mentioned * Book: Shoe Dog by Phil Knight [https://amzn.to/4uXBktF] Connect with Seth Winterhalter * LinkedIn: https://linkedin.com/in/sethwinterhalter [http://linkedin.com/in/sethwinterhalter] * Website: https://HaltingWinter.com [http://haltingwinter.com/]

356: Mike Van Milligen: The Four Principles of Lasting Leadership

Mike Van Milligen: The Four Principles of Lasting LeadershipLessons from 33 Years of Transforming One Community Episode 356 of The HaltingWinter Podcast Brought to you by Tyler Technologies [https://tylertech.com/winter] *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What does it take to lead a community through decades of meaningful transformation? After 33 years as City Manager of Dubuque, Iowa, Mike Van Milligen has a remarkable answer. During his tenure, Dubuque overcame economic decline, revitalized its downtown and riverfront, invested in neighborhoods, strengthened community partnerships, and became a five-time All-America City. None of it happened overnight. It happened through steady leadership, long-term vision, and a commitment to building trust one decision at a time. In this conversation, Mike reflects on the lessons that shaped his career, the challenges of leading through change, and the four guiding principles that became the foundation of his leadership philosophy. Mike's story is a powerful reminder that lasting leadership isn't measured by headlines or short-term wins. It's measured by the people you empower, the trust you build, and the community you leave better than you found it. Whether you're a city manager, department director, elected official, or emerging leader, this episode offers practical wisdom for building organizations and communities that thrive for generations. About Mike Van MilligenMike Van Milligen has served as the City Manager of Dubuque, Iowa, since 1993. Under his leadership, Dubuque has become nationally recognized for its strategic planning, community engagement, sustainability initiatives, neighborhood revitalization, and collaborative approach to local government. As he prepares to retire after 33 years of service, Mike shares the leadership principles and life lessons that have guided one of the most respected careers in local government. This Episode is Sponsored by: * Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter [https://tylertech.com/winter] * The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC [https://haltingwinter.com/mldc/] Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. * LinkedIn: https://www.linkedin.com/in/sethwinterhalter [https://www.linkedin.com/in/sethwinterhalter] * Website: https://www.HaltingWinter.com [https://www.haltingwinter.com/]

355: Opal Mauldin-Jones: If You Stop Learning, You Stop Leading

Opal Mauldin-Jones: If You Stop Learning, You Stop LeadingHow Continuous Growth Leads to Lasting Impact Episode 355 of The HaltingWinter Podcast Brought to you by Tyler Technologies [https://tylertech.com/winter] *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "7f0aa905-d803-4481-9e44-c1a088a011df" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> What if the greatest investment you could make in your organization isn't a new strategic plan, technology, or initiative but your own growth as a leader? In this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Opal Mauldin-Jones, City Manager of Lancaster, Texas, to explore a leadership journey defined by service, resilience, and an unwavering commitment to continuous learning. From growing up on a farm in East Texas to becoming one of the nation's most respected city managers, Opal shares how a single college assignment, an extraordinary mentor, and a lifelong pursuit of personal growth shaped her approach to leadership. Along the way, she reflects on leading through economic uncertainty, natural disasters, rapid community growth, and the daily realities of serving a community with purpose and integrity. This conversation is a powerful reminder that leadership isn't a destination; it's a continual process of learning, growing, and helping others thrive. Whether you're an emerging supervisor, department director, city manager, or elected official, this conversation will encourage you to keep growing because the growth of your organization will never outpace the growth of its leaders. About Opal Mauldin-JonesOpal Mauldin-Jones has served as City Manager of Lancaster, Texas, since 2011, after holding multiple leadership roles within the organization. Recognized nationally for her commitment to public service and leadership development, she is a past President of the Texas City Management Association and was the first Black woman to serve in that role during the association's 100-year celebration. A lifelong learner, she continues to invest in executive education and leadership development while mentoring the next generation of public servants. This Episode is Sponsored by: * Tyler Technologies – the nation's leading provider of software and technology solutions built specifically for local government. From artificial intelligence and resident engagement to budgeting, planning, and public service delivery, Tyler helps communities operate more efficiently and serve residents more effectively. Learn more at https://tylertech.com/winter [https://tylertech.com/winter] * The Municipal Leadership Development Circle (MLDC) - The MLDC is a private leadership community designed exclusively for local government professionals. Through practical tools, meaningful conversations, and a nationwide network of peers, members gain the support and perspective needed to lead with greater confidence, clarity, and impact. https://haltingwinter.com/MLDC [https://haltingwinter.com/mldc/] Connect With Seth Winterhalter Seth Winterhalter is a keynote speaker, executive coach, and President of HaltingWinter Municipal Solutions. As host of The HaltingWinter Podcast, he shines a spotlight on the people behind local government, sharing the inspiring stories of city and county leaders from across the nation to elevate the profession, encourage those who serve, and inspire the next generation to pursue meaningful careers in public service. * LinkedIn: https://www.linkedin.com/in/sethwinterhalter [https://www.linkedin.com/in/sethwinterhalter] * Website: https://www.HaltingWinter.com [https://www.haltingwinter.com/]