Why Clients Forget You the Moment the Deal Closes

Why Clients Forget You the Moment the Deal Closes

In this episode of Mindful Agent, Michael Coxen breaks down the psychological principle that explains why some real estate agents get repeat referrals for years while others get forgotten after closing.   Using Daniel Kahneman’s “Peak-End Rule,” Michael explains how clients actually remember experiences and why the emotional peak of a transaction and the ending matter more than anything else.   💡 What you’ll learn in this episode: • Why clients don’t remember transactions the way agents think they do • How the “Peak-End Rule” impacts referrals and repeat business • Why the closing is not the finish line in real estate • The difference between generic follow-up and meaningful connection • Simple ways to create memorable client experiences that last   This episode is a reminder that real estate is ultimately a relationship business. The agents who build lasting businesses are the ones who understand how people feel, not just how deals close.   👉 Subscribe for more conversations at the intersection of real estate and self-mastery. 🔔 Hit the bell to be notified of new episodes.     Timestamps: 00:00 - Why Some Agents Get Endless Referrals 02:08 - The Peak-End Rule Explained 03:18 - How Top Agents Create Memorable Client Experiences 05:00 - Why Closing Day Isn't the Finish Line 06:03 - Duration Neglect and Client Memory 07:34 - 3 Ways to Apply the Peak-End Rule 09:36 - If I Started Over in Real Estate 10:01 - Success Starts Within   Let’s Connect!: Websites COACHING https://www.michaelcoxen.com [https://www.michaelcoxen.com] REAL ESTATE SALES https://www.coxengroup.com/ [https://www.coxengroup.com/]   Podcast https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763 [https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763] Facebook https://www.facebook.com/coxengroup/ [https://www.facebook.com/coxengroup/] Instagram https://www.instagram.com/michaelcoxen/ [https://www.instagram.com/michaelcoxen/] Linkedin https://www.linkedin.com/in/michaelcoxen/ [https://www.linkedin.com/in/michaelcoxen/] TikTok https://www.tiktok.com/@michaelcoxen [https://www.tiktok.com/@michaelcoxen]

If I started over in Real Estate today, I'd do this

In this episode, I break down the exact blueprint I would follow if I had to start over as a real estate agent today. After years of trial and error, burnout, and figuring things out the hard way, this is a simple, proven approach built on what actually works, not theory.   💡 What you’ll learn in this episode: * The three daily activities that actually drive a real estate business * Why most agents overcomplicate systems and what to focus on instead * How consistency and follow-up separate top agents from everyone else * Why protecting your energy, health, and mindset is critical for long-term success This is not about shortcuts, scripts, or the latest tool. It is about clarity, consistency, and building a business that actually lasts.   The reality is most agents do not fail because they lack opportunity. They fail because they lack structure and burn themselves out trying to do everything at once.   If you are a new agent or someone who has been in the business and feels stuck, this framework gives you a clear place to start.   👉 Subscribe for more conversations at the intersection of real estate and self-mastery. 🔔 Hit the bell to be notified of new episodes.   Links Mentioned: * Robert Kiyosaki (author referenced) https://en.wikipedia.org/wiki/Robert_Kiyosaki [https://en.wikipedia.org/wiki/Robert_Kiyosaki]  Timestamps: 0:00 - Starting Over From Zero 2:42 - Step 1: Choose Your Niche 4:35 - Step 2: Build Your Database 7:29 - Step 3: Simple System That Works 8:14 - The 3 Daily Activities 9:50 - Step 4: Protect Your Energy 12:11 - The 4-Step Blueprint Recap  Let’s Connect!: Websites COACHING https://www.michaelcoxen.com    REAL ESTATE SALES https://www.coxengroup.com/  REAL ESTATE BROKERAGE https://magenta.realestate/   JOIN OUR BROKERAGE https://www.joinmagenta.realestate/ [https://www.joinmagenta.realestate/]   Podcast https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763 [https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763]   Facebook https://www.facebook.com/coxengroup/ [https://www.facebook.com/coxengroup/]    Instagram https://www.instagram.com/michaelcoxen/ [https://www.instagram.com/michaelcoxen/]   Linkedin https://www.linkedin.com/in/michaelcoxen/ [https://www.linkedin.com/in/michaelcoxen/]   TikTok https://www.tiktok.com/@michaelcoxen [https://www.tiktok.com/@michaelcoxen]

How Jared Smith Transformed His Body and Mind

In this episode, I sit down with Jared Smith, a betting analyst and media personality here in Las Vegas, who shares how discipline, mindset, and personal responsibility reshaped his health, career, and identity. We get into his transformation from unhealthy habits and emotional decision-making to a more intentional, grounded lifestyle built on fitness, fasting, and mental clarity.   Jared opens up about what it really takes to make lasting change, not just physically, but mentally and professionally. From losing weight and building discipline to navigating the noise of modern media, this conversation is about ownership, clarity, and staying grounded in a fast-moving world.   💡 What you’ll learn in this episode: • How Jared used fasting and fitness to build discipline and change his identity • Why most people struggle with consistency and how to break that cycle • The connection between nervous system regulation and decision making • How to stay calm and focused in high-pressure environments like media and sports • Why success can actually make discipline harder and how to stay sharp • How your environment and circle directly impact your growth and habits   Jared’s story is a reminder that real change starts with awareness and is built through daily decisions. Whether you’re working on your health, building a business, or navigating life in a city like Las Vegas, the fundamentals stay the same. Discipline, clarity, and consistency.   If you’re serious about improving your lifestyle, your mindset, or your performance, this episode gives you a practical and honest perspective on what that actually looks like.   👉 Subscribe for more conversations at the intersection of real estate and self-mastery. 🔔 Hit the bell to be notified of new episodes. Links Mentioned: * The Comfort Crisis by Michael Easter https://www.amazon.com/Comfort-Crisis-Embrace-Discomfort-Reclaim/dp/0593138767 [https://www.amazon.com/Comfort-Crisis-Embrace-Discomfort-Reclaim/dp/0593138767]Mentioned as a book about modern comfort vs human nature and health. * The Way of the Superior Man by David Deida https://www.amazon.com/Way-Superior-Man-Challenges-Anniversary/dp/1622038320 [https://www.amazon.com/Way-Superior-Man-Challenges-Anniversary/dp/1622038320]Referenced as a key personal growth book. * The Power of Now by Eckhart Tolle https://www.amazon.com/Power-Now-Guide-Spiritual-Enlightenment/dp/1577314808 [https://www.amazon.com/Power-Now-Guide-Spiritual-Enlightenment/dp/1577314808]Mentioned in the context of mindfulness and awareness. * Castmagic (AI Content Tool) https://www.castmagic.io [https://www.castmagic.io] Used for content creation and productivity.   Timestamps: 00:49 Meet Jared Smith 03:17 Vegas Beyond The Strip 05:59 The TV Wake Up Call 07:15 Executing Real Change 08:56 Food Quality Crisis 17:33 Media Outrage Culture 21:23 Calm Is Power 24:41 Handling Criticism Online 27:09 Negativity Bias In Media 27:36 Train Your Algorithm 31:27 From Drinking To Psychedelics 31:36 Quitting Alcohol Mindset 39:41 Nervous System Regulation 43:56 Greatness And Sacrifice 46:19 Process After Success 49:18 Identity Beyond Career 51:38 Trust Inner Voice 53:27 Ego Devil And Awareness 56:29 Quickfire Wisdom     Let’s Connect!: Websites COACHING https://www.michaelcoxen.com    REAL ESTATE SALES https://www.coxengroup.com/  REAL ESTATE BROKERAGE https://magenta.realestate/   JOIN OUR BROKERAGE https://www.joinmagenta.realestate/ [https://www.joinmagenta.realestate/] Podcast https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763 [https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763]   Facebook https://www.facebook.com/coxengroup/ [https://www.facebook.com/coxengroup/]    Instagram https://www.instagram.com/michaelcoxen/ [https://www.instagram.com/michaelcoxen/]   Linkedin https://www.linkedin.com/in/michaelcoxen/ [https://www.linkedin.com/in/michaelcoxen/]   TikTok https://www.tiktok.com/@michaelcoxen [https://www.tiktok.com/@michaelcoxen]

Use the Law of Flotation to Grow Your Real Estate Business

In this episode, I break down a shift that most real estate agents overlook. It is not the market, rates, or lead flow holding you back. It is what you consistently allow yourself to think about when nobody is watching.   I share a concept from Thomas Troward, reinforced by Dr. Wayne Dyer, called the law of flotation. The idea is simple but powerful. Breakthroughs are not built by focusing on what is not working. They come from focusing on what is possible.   This applies directly to real estate. Two agents can face the same market and get completely different results based on how they think, show up, and operate.   What you’ll learn: * The law of flotation and how it applies to real estate * Why your dominant thoughts shape your results * How mindset impacts your energy, clients, and outcomes * How to shift from doubt to vision in your business If you are a real estate agent who has been feeling stuck, discouraged, heavy, or mentally drained, this episode is for you. I wanted this one to be a reset. A reminder that your breakthrough will not come from obsessing over everything that is not working. It comes from asking better questions, holding a stronger vision, and refusing to let the contemplation of sinking define how you build.   👉 Subscribe for more conversations at the intersection of real estate and self-mastery. 🔔 Hit the bell to be notified of new episodes.   Links Mentioned: Wayne Dyer Books https://www.amazon.com/s?k=wayne+dyer+books   Timestamps: 0:05 - What’s Really Holding You Back 0:44 - Introduction to the Law of Flotation 1:24 - Wayne Dyer and the Core Concept 1:46 - What the Law of Flotation Actually Means 2:57 - The Wright Brothers Analogy 3:36 - What Are You Contemplating Daily? 4:16 - The Danger of Negative Focus 5:08 - Two Agents, Two Different Results 6:23 - Applying the Law to Real Estate 7:04 - Why Mindset Matters More Than Tactics 7:42 - The Power of Inner Work 8:34 - The Breakthrough Perspective 9:07 - Vision vs Doubt 9:42 - Final Takeaway and Reset   Let’s Connect!: Websites COACHING https://www.michaelcoxen.com    REAL ESTATE SALES https://www.coxengroup.com/  REAL ESTATE BROKERAGE https://magenta.realestate/   JOIN OUR BROKERAGE https://www.joinmagenta.realestate/ [https://www.joinmagenta.realestate/]   Podcast https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763 [https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763]   Facebook https://www.facebook.com/coxengroup/ [https://www.facebook.com/coxengroup/]    Instagram https://www.instagram.com/michaelcoxen/ [https://www.instagram.com/michaelcoxen/]   Linkedin https://www.linkedin.com/in/michaelcoxen/ [https://www.linkedin.com/in/michaelcoxen/]   TikTok https://www.tiktok.com/@michaelcoxen [https://www.tiktok.com/@michaelcoxen]

Stop Memorizing Scripts | Josh Lyons on High Ticket Sales

In this episode, I sit down with Josh Lyons, a high ticket sales trainer and the founder of the Unicorn Closer Mastermind. Josh shares how he went from his very first sales conversation to earning $100,000 a month in commissions in just 17 months, and why he believes most sales training is backwards.    We get into what actually creates trust, confidence, and authority in a sales conversation, especially in real estate where the stakes are high and the emotions are real.   💡 What you’ll learn in this episode: * Why scripts and word tracks are not the real reason top closers win. * The four things every prospect must agree to before a real decision happens. * Why “detachment from outcome” is not a tactic, it is an identity. * The pre call checklist Josh uses to shift his internal state before every interaction. * How your personal life bleeds into your professional results, whether you admit it or not. Josh’s message is simple and challenging. You do not earn more by doing more. You earn more by becoming more. If you are a real estate agent who wants stronger clients, cleaner negotiations, and more certainty in every room you walk into, this conversation will give you a different lens to work through.   👉 Subscribe for more conversations at the intersection of real estate and self-mastery. 🔔 Hit the bell to be notified of new episodes.   Links Mentioned: 1. 1. Letting Go: The Pathway of Surrender – David R. Hawkins https://www.amazon.com/Letting-Go-Pathway-Surrender/dp/1401945015 [https://www.amazon.com/Letting-Go-Pathway-Surrender/dp/1401945015] 2. Telegram https://web.telegram.org/ [https://web.telegram.org/]  3. Tao Te Ching – Lao Tzu https://www.amazon.com/Tao-Te-Ching-Laozi/dp/014044131X [https://www.amazon.com/Tao-Te-Ching-Laozi/dp/014044131X] 4. Unicorn Closer Mastermind – Josh Lyons https://www.instagram.com/joshlions.sales/ [https://www.instagram.com/joshlions.sales/] 5. Gym Launch (Alex Hormozi’s former company) https://gymlaunch.com/ [https://gymlaunch.com/]   Timestamps: 02:16 Josh Lyons Origin Story 03:56 Why Scripts Fail 07:00 Four Sales Agreements 09:24 Stop Getting Shopped 16:47 Becoming More to Earn More 19:49 Self Actualized Selling 24:14 Inner Mastery Checklist 27:27 Scarcity and Performance Anxiety 29:19 Income Ceilings and Father Figures 33:06 Finding Mentors Online 33:51 Law of Incongruence 35:11 Teaching Leadership Detachment 38:45 Negotiation Power Identity 41:40 Handling Prospect Tests 44:17 Unicorn Closer Definition 52:06 Quickfire Wisdom Round 56:12 Mindful Closing Reflection Let’s Connect!: Websites COACHING https://www.michaelcoxen.com    REAL ESTATE SALES https://www.coxengroup.com/  REAL ESTATE BROKERAGE https://magenta.realestate/   JOIN OUR BROKERAGE https://www.joinmagenta.realestate/ [https://www.joinmagenta.realestate/] Podcast https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763 [https://podcasts.apple.com/us/podcast/the-mindful-agent/id1782575763]   Facebook https://www.facebook.com/coxengroup/ [https://www.facebook.com/coxengroup/]    Instagram https://www.instagram.com/michaelcoxen/ [https://www.instagram.com/michaelcoxen/]   Linkedin https://www.linkedin.com/in/michaelcoxen/ [https://www.linkedin.com/in/michaelcoxen/]   TikTok https://www.tiktok.com/@michaelcoxen [https://www.tiktok.com/@michaelcoxen]