The Sales Fix Podcast
Discover how leadership, culture, and human connection playpivotal roles in navigating the AI revolution without losing our human touch. Jordana Cole, an expert in organizational behavior and leadership development, shares practical insights on cultivating a resilient, human-centered workplace amidsttechnological change. Key topics: - The true meaning of organizational culture: behaviors oversuperficial values - How leadership by example impacts employee trust andretention - The importance of onboarding and practice in developingleadership skills - Human motivation essentials: autonomy, relatedness, andcompetence - Strategic impact versus mere AI utilization: measuring valuecreation - Leading through crisis: examples of authentic communicationand team empowerment - The future of work: balancing AI adoption with humanconnection - Addressing resistance to AI: human-centric strategies forengagement - The critical role of vulnerability and transparency inleadership TIME STAMPS:00:00 - Introduction to the human side of AI andorganizational culture 02:10 - Jordana's background in psychology and leadershipdevelopment 05:35 - Clarifying what culture truly is: behaviors andnorms, not just values 08:52 - Bridging the gap between stated values and actualbehaviors 11:13 - The importance of onboarding in cultivating cultureand standards 13:11 - How to handle cultural shortcomings and coursecorrections 17:25 - The role of practice and rehearsal in skilldevelopment 18:41 - Leading by example: authenticity versus hypocrisy 20:42 - The impact of leadership modeling on organizationaloutcomes 24:36 - The importance of emotional intelligence duringcrises 32:12 - A case study of exemplary leadership during COVID-19 36:41 - The significance of vulnerability and transparency 37:10 - The three pillars of human motivation: autonomy,relatedness, competence 38:50 - Strategies for leading AI adoption within teams 40:23 - The challenges and resistance faced with AIintegration 42:23 - Moving from compliance to impact in AI utilization 44:07 - The risks of superficial AI adoption and messaging 45:32 - The importance of measuring impact, not justutilization 51:00 - Embracing and amplifying human strengths with AI 55:19 - The enduring role of leadership in an AI-drivenfuture 58:45 - Closing thoughts and recommended further reading Resources & Links: - Ric Elias Ted Talk we mention [https://www.youtube.com/watch?v=1G1Bl68BCNE] - - Self Determination Theory [https://selfdeterminationtheory.org/] - Connect w Jordana - Linkedin [https://www.linkedin.com/in/jordana-cole-mapp-pcc-a8445a8] - - Website [https://ignitedbyjordana.com/about] - --------------------------------------------------------- Show Theme Song courtesy of Incompetech Edm Detection Mode by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4987-edm-detection-mode License: http://creativecommons.org/licenses/by/4.0/
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