Top 3 Roofers
Most roofing companies don't fail because they do poor work. They fail because of what happens behind the scenes – OPS. In this episode of the Top 3 Roofers Podcast, Carm Taglia sits down with Marlene Segura, founder of OnTop Roof Support, to discuss the operational blind spots that quietly destroy profitability in roofing companies. From cash flow problems and deposit policies to job costing, systems, and scaling challenges, Marlene shares what she's learned working directly inside roofing businesses. She breaks down why contractors can be booked solid and still struggle to make payroll, the true cost of operating without systems, and what must change as a company grows from $2 million to $5 million in revenue. If you're a roofing contractor who feels like growth has created more chaos instead of more freedom, this episode is for you. Topics Covered: • Why revenue and cash flow are not the same thing • The hidden dangers of poor deposit structures • Why most contractors hire before building systems • Real-time job costing and protecting profit margins • What changes operationally between $2M and $5M • How to identify the bottlenecks holding your company back • Practical steps contractors can take this week to regain control Guest: Marlene Segura OnTop Roof Support ontoproofsupport.com [http://ontoproofsupport.com] Host: Carm Taglia Roofing REV Marketing roofingrevmarketing.com [http://roofingrevmarketing.com] Top 3 Roofers Podcast top3roofers.com [http://top3roofers.com]
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