From Retail to Real Estate: Amanda Miller on Equity, Community, & Why Change Happens with Movements

From Retail to Real Estate: Amanda Miller on Equity, Community, & Why Change Happens with Movements

➡️ Download the FREE "Content Creation Realities & Lessons: A Guide to Smarter Strategy": https://stan.store/wendyforsythe Amanda Miller did not enter real estate the way most people do. She came from a corporate retail career — eight years at Gap Incorporated and a director of training and development role at Tilly's — before making the leap into real estate in 2018. Four months into her new career, her business partner had a health emergency and stepped away. She inherited 37 pending transactions and a full pipeline. She called it the duck strategy: gliding on top of the water, paddling furiously underneath. She figured it out — and that experience became the foundation of everything she has built since. Today Amanda is a broker associate at EXP Realty, founder of Valley Real Property in Fresno, California, and the newly appointed chair of the EXP Pride Network inside OneEXP. In this episode, Amanda talks about building 13,000 Instagram followers through authentic humanized content, her equity-focused business philosophy (all her favorite EQs: equality, equity, and emotional intelligence), why she stepped into the Pride Network chair role, and her belief that change happens with movements, not moments. Timestamps 0:00 - Intro: Amanda Miller, Broker Associate, EXP Pride Network Chair 1:00 - From Retail to Real Estate: The Background 2:30 - Single Mom, Corporate Climb, Gap and Tilly's 4:00 - Allowing Yourself the Space to Adopt the Risk 5:15 - Shadowing Warren: Pitching a Job Before Getting Licensed 7:00 - The Duck Strategy: 37 Pending Transactions in Month Four 9:00 - Building a Name in the Local Market 10:30 - Why Instagram? Using a Tool You Can Use Well 12:00 - Professional and Polished + Humanized on Repeat 13:30 - Cold Chicken and Watermelon: 30 Comments by Morning 15:00 - Authentic Content Outperforms Polished Every Time 16:15 - Community: The Personal Board of Directors 17:45 - Equity Strategy: All Her Favorite EQs 19:30 - Equality, Equity, and Emotional Intelligence 21:00 - The EXP Pride Network: Why Timing Felt Right 22:30 - Raising the Rainbow Flag as Visibility and Responsibility 24:00 - Change Happens with Movements, Not Moments 25:30 - Open Dialogue Over Defense 27:00 - Meeting People Where They Are: Amanda's X Factor 28:30 - How to Find Amanda Miller Key Takeaways The duck strategy: gliding on top, paddling furiously underneath Make yourself visible before you feel ready — that is what opens every door Pitch the role that doesn't exist yet — Amanda did it twice in corporate and once in real estate 13,000 Instagram followers built on professional content humanized on repeat Cold chicken at 8pm got 30 comments — authentic beats polished every time All her favorite EQs: equality, equity, and emotional intelligence Equity in relationships, community, and physical assets — her full business philosophy Build a personal board of directors — eliminate draining and negative energy intentionally Change happens with movements, not moments Open dialogue and education create more change than argument and defense Meeting people where they are is both a relationship skill and a business strategy X factor: external perspective and gaining trust by acknowledging where someone is

Work Is Not Your Whole Identity: What Qadra Evans, Mrs. Montana 2026, Taught Me About Bold Living

➡️ Download the FREE "Content Creation Realities & Lessons: A Guide to Smarter Strategy": https://stan.store/wendyforsythe What happens when an accomplished woman in real estate decides her career isn't the whole of who she is? She competes in a pageant. And she wins. In this episode of X-Factor Marketing, I sit down with Qadra Evans — a leader and connector I've known for years in the real estate industry — who recently won the title of Mrs. Montana 2026. Now she's heading to Mrs. America, and she's sharing everything: the preparation, the discipline, the platform, and the mindset that made it all possible. This conversation is for anyone who has ever felt like their job title was starting to swallow their identity. It's proof that you can be excellent at your career and still have room to chase something else — something that's purely, boldly yours. In this episode, you'll hear: Why Qadra Evans decided to compete — and why she did it for herself, not for anyone else How she managed a high-demand corporate career alongside 5:30 AM gym sessions, pageant prep, and social media batching The hardest part of the whole process (hint: it wasn't the swimsuit competition) Her platform, The House That She Built — and why she's reading books to kindergartners about women in the trades What Mrs. America actually looks like: 10 days, three outfits a day, and the Super Bowl of pageants Her X-Factor: being a cheerleader — and what that really means Resources mentioned: The House That She Built by Molly Elkwin — available on Amazon Follow Qadra Evans' journey: @MrsMontana2026 on Instagram Qadra Evans' website: MrsMontana2026.com Leverage Your X-Factor by Wendy Forsythe — on Amazon (all proceeds benefit Extend a Hand) Connect with Wendy: Instagram: @wendyforsythe LinkedIn: Wendy Forsythe Book: Leverage Your X-Factor on Amazon Timestamps: 0:00 — Introduction 1:40 — Why Qadra Evans decided to compete in Mrs. Montana 3:30 — The preparation: gym, interview practice, and time management 6:00 — The decision and the five months of prep 7:00 — The hardest part: learning to tell your own story 9:30 — Tips for answering questions and pitching yourself 11:00 — What Mrs. America looks like 14:00 — Her platform: The House That She Built 17:00 — Growing up and losing the spark — and what we can do about it 20:00 — Her X-Factor: being a cheerleader

The Table Wasn't Built for Us: 3 Moves Every Woman in Leadership Needs to Make Right Now

➡️ Download the FREE "Content Creation Realities & Lessons: A Guide to Smarter Strategy": https://stan.store/wendyforsythe In this episode of X-Factor Marketing, I'm giving you a front-row seat to one of the talks I'm most proud of — my keynote at HousingWire's The Gathering: "The Table Wasn't Built for Us: Stop Asking for a Seat." I open with the story of Anne Boden — a woman who spent 30 years in UK banking, rose to COO of the country's largest bank, pitched a transformative idea twice, and was ultimately told to retire at 54. Her response? She founded Starling Bank — the UK's first digital bank — which later sold for a billion dollars. Anne's story is proof that "too late" is a lie we tell ourselves. And it's the entry point for three moves I believe every woman in leadership needs to make right now. In this episode, you'll learn: Why fighting for a seat at a table that wasn't built for you is a strategy that's never going to work — and what to do instead The critical difference between mentorship and sponsorship, and why women need to sponsor each other more aggressively How to be bold before you feel ready — and why waiting for the perfect moment is costing you opportunities right now The data behind the gender gap in real estate and mortgage C-suites — and why it's not a pipeline problem What Anne Boden's story really teaches us about confidence, timing, and building something great ⏱️ TIMESTAMPS 0:00 - Intro: A Different Kind of Episode  1:15 - Meet Anne Boden: COO to Billion-Dollar Founder  3:30 - The Middle of the Story Is Where the Lessons Live  4:45 - The Reality: Talent Pipeline Is Full, C-Suite Hasn't Changed  5:30 - The Lie We Tell Ourselves (Imposter Syndrome)  6:15 - 53% of Female Founders Start Outside Their Background  7:00 - Move 1: Build Your Own Table  8:30 - Move 2: Advocate for Sponsorship Over Mentorship  10:15 - The Difference Between a Mentor and a Sponsor  11:30 - You Can Sponsor from Any Level  12:00 - Move 3: Be More Bold  13:30 - We Fight Hard for Everyone Else  14:15 - Figure It Out on the Go: One of Our Greatest Strengths  15:00 - Conclusion: Be Like Anne Boden  16:00 - Leverage Your X-Factor Book + Extend a Hand Charity 🎯 KEY TAKEAWAYS ✔️ The table wasn't built for us — stop fighting for a seat, build your own room  ✔️ Anne Boden was told to retire at 54 and founded a billion-dollar bank instead  ✔️ 53% of female founders start businesses outside their background  ✔️ Female founders over 40 are creating extraordinary opportunities  ✔️ Mentorship guides — sponsorship opens doors  ✔️ A sponsor says your name in rooms you're not in  ✔️ You can sponsor from any level — advocacy changes things  ✔️ We negotiate fiercely for others but not for ourselves  ✔️ Ask for the opportunity before you feel ready — that's how you get it  ✔️ You don't need the perfect plan — figure it out on the go  ✔️ Fight for yourself with the same gusto you fight for everyone else

Use AI to Free Up Time to Be a Better Human: Russ Laggan's Framework for Real Estate Agents

Russ Laggan did nine events in nine weeks. Thousands of agents. And the one idea he kept hearing from the best speakers in the room? Use AI to free up time to be a better human. In this episode, Russ — VP of Training at EXP University, author of Be Followable, and one of the most energetic voices in real estate training — breaks down exactly how agents should be thinking about AI right now. Not as a tool to replace relationships, but as a tool to protect time for them. Wendy also shares her daily digest workflow, how she uses Plod as a wearable AI note-taker, and why getting meeting notes off the shelf and into action is one of the highest-leverage moves you can make. ⏱️ TIMESTAMPS 0:00 - Intro: Russ Laggan Is on a Tear 1:33 - The One Big Idea from Nine Events in Nine Weeks 2:13 - Use AI to Free Up Time to Be a Better Human 3:49 - The Mindset Unlock for Agents Hesitant About AI 5:23 - The Rob Story: Stop Rebuilding Every Form, Go Have Lunch with a Human 6:15 - Find the Tool That Solves the Problem That Opens Up More Time 6:45 - Market Update in 12 Seconds (Voice Prompting) 7:18 - Wendy: I Just Talk to My Robot 8:30 - Ask AI What You're Missing (Claude + Lovable Story) 9:45 - The Scheduling App That Will Save 50 Interactions a Month 10:50 - Where Should Agents Start with AI? 11:30 - The $500/Hour vs. $20/Hour Activity Test 12:20 - Anything You Do Over and Over Should Be Automated 12:50 - Wendy's Daily Digest Workflow (Plod + End-of-Day Prompt) 15:00 - The Wearable Note-Taker and Its "Interesting" Observations 16:00 - Ask Your Robot How to Do It — It Will Tell You 16:48 - EXP University Train the Trainer Program 18:30 - What Train the Trainer Actually Looks Like 19:30 - AI Prompts Embedded in EXP University Playbooks (Recipes) 20:15 - Lean Into Being the Best You 21:00 - Authenticity as Your Brand Strategy 22:10 - Woodworking vs. Barbecuing — The Big Russ Laggan Question 23:30 - Neighbor Care Packages and Lollipop Chicken 24:45 - How to Find EXP University (expuniversity.com) 25:30 - How to Connect with Russ Laggan 26:00 - RussLaggan.com and the Communicator Assessment 26:30 - Russ's X-Factor: Verbalizing Passion + Making Things Simple

Building Trust at Scale: NAR's Bennett Richardson on Serving 1.5M Realtors

Bennett Richardson came from Google, Politico, and Semaphore to become the Chief Marketing and Communications Officer at the National Association of Realtors (NAR). Less than a year into his role, he was promoted to CMO. His job: Market to three stakeholders at once - 1.5 million realtor members, Capitol Hill and policymakers, and the American consumer. And rebuild trust. In this episode, Bennett breaks down his philosophy that "building trust with a brand is just like building trust with a person," how NAR communicates at scale without hitting the unsubscribe button, the NAR Influencer Program (1,200 realtors and growing at nar.realtor/influencers), humanizing the brand by getting real people on camera, Think Again by Adam Grant and the importance of pivoting, and why his X-factor is simply loving people and keeping it human. ⏱️ TIMESTAMPS 0:00 - Intro: The Real Estate Industry Doesn't Hand Out Easy Moments  1:20 - Bennett Richardson: From Google to NAR  2:26 - Realtors Show Up Every Day Unemployed  3:52 - Three Stakeholders: Members, Capitol Hill, Consumers  5:05 - Putting Members First: Know Your Customer  6:28 - Diverse Communications for Diverse Membership  8:51 - Consumer Ad Campaign Launched a Month Ago  9:08 - If You're Telling Them Everything, You're Sending Too Much  10:38 - Personalization and Diversification Strategy  11:07 - Launching Broker-Specific Newsletter  12:34 - Humanizing NAR: Getting Real People on Camera  13:13 - NAR Influencer Program (nar.realtor/influencers)  15:08 - Building Trust: It's Just Like Building Trust with a Person  16:37 - How Do You Build Trust at Scale?  17:30 - Nikia Wright's Tour and Leadership  19:04 - Promises Made, Promises Kept  20:38 - How Do You Build Trust at Scale? (Deep Dive)  21:04 - Accountability-Focused Communications  22:29 - Kevin Brown Hadn't Been Home in Six Weeks  23:40 - Not Leaving Anyone Out or Anyone Behind  24:54 - Not Being Afraid to Pivot  25:58 - Think Again by Adam Grant  27:17 - Bennett's X-Factor: I Love People  28:39 - Keep It Human and Keep It Friendly 🎯 KEY TAKEAWAYS ✔️ Bennett came from Google, Politico, Semaphore to NAR as CMO  ✔️ Three stakeholders: 1.5M realtor members, Capitol Hill, American consumers  ✔️ "Building trust with a brand is just like building trust with a person"  ✔️ Show up when you say you will, do what you said, follow through  ✔️ Promises made, promises kept = foundation of accountability  ✔️ If you're telling them everything, you're sending too much  ✔️ Solution: Personalization, diversification, segmentation  ✔️ NAR Influencer Program: 1,200 realtors at nar.realtor/influencers  ✔️ Humanizing the brand: real people on camera (economists, researchers, advocates)  ✔️ Sharing the microphone with membership voices  ✔️ Kevin Brown (NAR president) 6 weeks on the road showing up for members  ✔️ Think Again by Adam Grant: importance of pivoting mid-strategy  ✔️ "Realtors show up every day unemployed - re-earn that business each transaction"  ✔️ Bennett's X-factor: loving people, keeping it human