COVID Killed 90% of His Accounts. The Pivot That Followed Built an Eight-Figure Wine Brand
What happens when a tech founder walks away from a successful exit, spends time drinking wine in Southern Europe, and comes back convinced the American wine industry is getting it completely wrong?
Stephen Vlahos, Co-Founder and CEO of Gratsi, joins In The Money to tell the story of building an eight-figure, no-additive, zero-sugar wine brand from scratch, through a pivot that COVID forced on him, a format that nobody thought would work for a premium brand, and a subscriber base of over 30,000 people who keep coming back every month.
Before Gratsi, Stephen co-founded Bellhops, a venture-backed two-sided marketplace that scaled to $15 million in revenue before he handed the keys to a team from Uber. What he learned about co-founder dynamics, internal conflict, and what kills companies from the inside shaped everything about how he built Gratsi.
We cover:
* Why Stephen left tech to sell wine, and what time in Southern Europe taught him about how Americans drink wrong
* The Bellhops lessons: what happens when a founding team fights more internal battles than external ones
* How Gratsi launched in Austin bars and restaurants, and why COVID shutting down 90% of his accounts turned out to be the best thing that happened to the business
* The bag-in-box pivot: why a format associated with cheap wine became Gratsi's biggest competitive advantage
* How Gratsi thinks about zero sugar and no additives as a product truth, not just a marketing claim
* The DTC-to-retail sequencing playbook: how Gratsi uses ecommerce data to identify which markets to enter before a single case hits a distributor's truck
* Why staying at three SKUs while the rest of the industry chases product proliferation has been one of his best decisions
* Building a subscription wine business: what 30,000 subscribers actually means for capital efficiency and forecasting
* The wholesale expansion strategy: how DTC revenue warms up a market before retail arrives
* Fundraising in beverage alcohol: what investors are looking for and how the category is different from traditional CPG
* What Stephen would do differently in the first 12 months if he started over
* Where Gratsi is heading in 2026 and beyond
If you're building in beverage, alcohol, DTC, or any category where the product format itself is the story, this episode is packed with hard-won lessons from a founder who's done it in two very different industries.