Episode 7: Empowering Seniors: The Heart of Healthcare

Episode 8: Challenges in the Real Estate Market

Summary In this episode, Nara Murillo shares her journey from nursing to real estate, discussing the challenges and lessons learned along the way. She emphasizes the importance of education, partnerships, and community support in navigating the real estate market. Nara also highlights her passion for helping seniors and her plans to launch a nonprofit organization focused on providing comprehensive care and housing solutions for the elderly. Takeaways - Nara transitioned from nursing to real estate to help seniors. - Education is crucial in understanding the real estate market. - Partnerships can be beneficial but require alignment in goals. - Raising capital is essential for real estate investments. - The real estate market presents unique challenges and opportunities. - Nara's focus is on providing housing solutions for seniors. - Memory care facilities are in high demand and require special attention. - Building relationships is key in real estate and healthcare. - Nara is launching a nonprofit to support seniors in need. - Persistence and tenacity are vital for success in real estate.

Episode 7: Empowering Seniors: The Heart of Healthcare

Summary In this episode of the Agewell Avenue podcast, host Nara Murillo discusses her passion for helping seniors navigate the complexities of healthcare, housing, and retirement planning. She emphasizes the importance of human connection in care, the need for better resources, and the creation of a nonprofit to advocate for seniors. Nara shares her vision for empowering seniors to make informed decisions about their health and well-being, while also addressing the challenges faced by healthcare professionals in providing quality care. Takeaways - Nara Murillo is passionate about impacting the lives of seniors. - Seniors require better resources and education to navigate healthcare. - Human touch is essential in senior care. - The healthcare system often overlooks the unique needs of seniors. - Case management is overwhelmed with patient loads. - Seniors often do not understand their insurance options. - Housing solutions are critical for seniors on a budget. - Creating a nonprofit can enhance advocacy for seniors. - Quality of care is more important than quantity in healthcare. - Empowering seniors can lead to better retirement outcomes.

Episode 6: Beyond Nursing: Real Estate and Nonprofit Work

SummaryIn this conversation, Nara Murillo discusses her role as an inpatient review nurse at a senior healthcare facility. She explains that her job involves managing patients' discharges, authorizing home health care and durable medical equipment, and coordinating rehabilitation stays at skilled nursing facilities. Nara emphasizes the importance of appropriate utilization of resources in healthcare and the need for continuous education for patients and their families. She also touches on her work as a per diem nurse at Cedars-Sinai Medical Center and her involvement in real estate and a nonprofit organization focused on helping the senior community.Keywords inpatient review nurse, senior healthcare, patient discharges, home health care, durable medical equipment, rehabilitation stays, skilled nursing facilities, healthcare resources, patient education, per diem nurse, Cedars-Sinai Medical Center, real estate, nonprofit organization, senior community Takeaways Inpatient review nurses play a crucial role in managing patient discharges and ensuring appropriate utilization of healthcare resources. Patient education is essential in helping them understand the need for timely discharges and the availability of care options outside of the hospital. Collaboration between case managers, social workers, and healthcare providers is vital in providing comprehensive care for patients. Nara Murillo's involvement in real estate and a nonprofit organization demonstrates her commitment to helping the senior community beyond her nursing role.

Episode 5: Making a Larger Impact in the Healthcare Industry

Summary In this conversation, Nara Murillo discusses her experiences working in healthcare management roles at St. Joseph's, NAMM, and Optum. She highlights the challenges of managing multiple medical groups, overseeing utilization management, and navigating the complexities of healthcare systems. Nara emphasizes the importance of quality care over quantity and the need for healthcare workers to advocate for their patients. She also discusses the impact of the pandemic on healthcare and the need for better support and resources for seniors. Nara expresses her desire to make a larger impact in healthcare and empower other healthcare workers. Keywords healthcare, management, medical groups, utilization management, challenges, quality care, quantity, pandemic, seniors, support, resources, empowerment Takeaways - Managing multiple medical groups and overseeing utilization management in healthcare can be challenging and overwhelming. - Quality care should be prioritized over quantity, and healthcare workers should advocate for their patients. - The pandemic has highlighted the need for better support and resources for seniors in healthcare. - Healthcare workers often face burnout due to the high demands and stress of the job. - There is a need for healthcare workers to come together and make a larger impact in the industry. Chapters 00:00 Introduction and Background 03:08 Attending Managers Meetings and Covering Duties 06:54 Building Culture and Training 11:46 Training with Ritz Carlton and Disney 15:09 Impact of Social Determinants of Health on Seniors 18:21 Loss of a Director and Transitioning Systems 22:02 Collaboration with Medical Directors and Physicians 24:24 Challenges of Turnaround Times and Referrals 25:19 Educating Physicians and Provider Relations 26:17 Transition to Optum and Contractual Differences 27:41 Pilot Programs and Collaboration with Scan Health Plan 28:36 Managing Programs for Home Care and Ambulatory Care 30:28 Impact of COVID-19 on Healthcare and Seniors 35:28 The Importance of Building Relationships and Honoring Wishes 38:37 Empowering Healthcare Workers and Making a Larger Impact 41:03 Layoff and Concerns for Patient Care 45:14 Healthcare Worker Burnout and Advocacy 46:11 Problem Solving and Providing Care as Healthcare Workers 47:39 Coming Together to Make a Larger Impact in Healthcare 48:08 Closing Remarks and Call to Action

Episode 4: The Impact of Leadership Styles on Patient Care

Summary In this conversation, Nara Murillo and Barbara Slingloff discuss their experiences in leadership roles in the healthcare industry. They talk about the challenges they faced, the lessons they learned, and the importance of being a supportive and effective leader. They also touch on topics such as employee engagement, process improvement, and patient care. Overall, the conversation emphasizes the need for leaders to have the right values and to prioritize the well-being of both employees and patients. Keywords leadership, healthcare, employee engagement, process improvement, patient care Takeaways - Being a leader in the healthcare industry requires the right values and a focus on employee and patient well-being. - Listening and communication skills are crucial for effective leadership. - Process improvement and collaboration with other departments can lead to better patient experiences. - Leaders should prioritize employee engagement and support their growth and development. - Leadership styles may vary, but the goal should always be to provide the best possible care and support. Chapters 00:00 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=0s] Introduction and Background 03:11 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=191s] Managing a Large Team 06:16 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=376s] The Importance of Listening as a Leader 09:32 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=572s] Aligning Goals and Vision with Employees 12:44 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=764s] The Importance of Servant Leadership 16:10 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=970s] Recognizing and Appreciating Employees 17:46 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1066s] Delivering Information and Feedback as a Leader 18:43 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1123s] Flexibility and Adjusting as a Leader 19:40 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1180s] Navigating Change and Employee Feedback 20:37 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1237s] Improving Processes and Systems 22:29 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1349s] Learning from Different Leadership Styles 23:56 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1436s] The Impact of Leadership on Patient Care 25:54 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1554s] The Influence of a Mentor and Teacher 28:18 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1698s] Supporting Employees in a Challenging Department 29:40 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1780s] Improving Patient Experiences and Referrals 31:06 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=1866s] The Challenges of Implementing Change 34:11 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=2051s] Advocating for Patient Care and Support 36:16 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=2176s] The Importance of Values in Leadership 40:10 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=2410s] The Value of Internal Knowledge and Expertise 43:54 [https://www.youtube.com/watch?v=5CxWZB7R5JQ&t=2634s] Being Intentional About Leadership