All In Good Taste
Healthy fast casual restaurants are everywhere — but very few combine operational excellence, hospitality, and genuinely satisfying food the way Fair does. In this episode, we sit down with the founder of Fair to talk about building a fast-growing restaurant brand rooted in hospitality, intentional food, and strong company culture. From working at a roller rink and Gibson’s Restaurant Group to scaling multiple locations, this conversation dives deep into what it actually takes to grow a restaurant business without losing the guest experience. Whether you're a restaurant operator, entrepreneur, hospitality professional, or someone passionate about healthy food concepts, this episode is packed with lessons on leadership, scaling, culture, and creating memorable guest experiences. Time Stamps / Chapters: 00:00 – Hospitality chose her 01:31 – Life before starting Fair 03:32 – Missing healthy food in college and restaurant life 04:49 – How meal prep became a business idea 07:08 – Gibson’s Restaurant Group lessons and hospitality standards 09:29 – The importance of details and restaurant culture 11:50 – The failed protein bar business 13:31 – Early pivots and building Fair in a food hall 16:14 – Letting go of control as a founder 20:29 – Scaling Fair and managing growth 24:08 – Hospitality in a fast casual restaurant 27:01 – The customer note that created loyalty 30:14 – Why Fair focuses on nourishment and satisfaction 35:02 – Rapid-fire hospitality questions 40:37 – Where to find Fair
11 episodios
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