Ep. #4: Why the First Call Matters: Creating a Patient-First Experience

Ep #7: Grow Your Practice Without Losing Control

Growth in dentistry isn’t accidental.    In this episode, Dr. Roger and Dr. Parker discuss practical ways private practice owners can expand patient flow without sacrificing quality or culture.    They cover emergency departments as growth engines, skillset expansion, patient education, and the importance of adaptability in modern dentistry.    This episode is directed toward general dentists trying to find direction — especially those feeling frustrated or uncertain about what comes next. Watch & Keep Up to Date: Keep up to date on Allon32.com [https://allon32.com/] Learn more about Patient Friendly Dentistry: Afdent.com [https://www.afdent.com] Follow All On 32 for real-world conversations about practice ownership, leadership, and building a dental business that puts people first.

Ep. #6: What Patient Friendly Dentistry® Really Means

What does 'Patient Friendly Dentistry®' actually mean?    In this episode, Dr. Roger and Dr. Parker Pecina break down the philosophy behind the phrase that has shaped Afdent’s growth for decades.    From phone calls to insurance conversations to same-day treatment, they discuss how patient experience — not procedures — drives long-term success.    This episode is about systems, culture, communication, and the small decisions that create trust at scale. Watch & Keep Up to Date: Keep up to date on Allon32.com [https://allon32.com/] Learn more about Patient Friendly Dentistry: Afdent.com [https://www.afdent.com] Follow All On 32 for real-world conversations about practice ownership, leadership, and building a dental business that puts people first.

Ep. #5: The Business of Dentistry

Dentistry is a profession — but it’s also a business.    In this episode, Dr. Roger Pecina and Dr. Parker Pecina discuss something many dentists were never trained to handle: leadership, culture, and ownership.    From the fear new graduates face when entering practice to the humility required to earn staff respect, this conversation goes beyond clinical skill. It’s about mindset. It’s about managing people. And it’s about understanding that being the doctor doesn’t automatically make you the leader.    If you’re a new dentist, an associate, or considering private practice ownership, this episode offers practical insight into what actually builds a strong dental business. Watch & Keep Up to Date: Keep up to date on Allon32.com [https://allon32.com/] Learn more about Patient Friendly Dentistry: Afdent.com [https://www.afdent.com] Follow All On 32 for real-world conversations about practice ownership, leadership, and building a dental business that puts people first.

Ep. #4: Why the First Call Matters: Creating a Patient-First Experience

What makes a patient stay loyal to a dental practice—even years later? In this episode, Dr. Parker Pecina talks with Alisha, a 17-year Afdent veteran and second-generation team member, about what it really takes to create an exceptional patient experience. From answering phones to managing operations, Alisha has helped shape Afdent’s culture of care from the ground up. Together, they explore how consistency, empathy, and teamwork fuel loyalty—and why it all starts long before a patient ever sits in the chair. Watch & Keep Up to Date: Keep up to date on Allon32.com [https://allon32.com/] Learn more about Patient Friendly Dentistry: Afdent.com [https://www.afdent.com] Follow All On 32 for real-world conversations about practice ownership, leadership, and building a dental business that puts people first.

Ep. #3: The Long Game: Loyalty, Growth, and Patient-First Dentistry

What does it take to become an essential part of a dental practice built on trust and purpose? In this episode, Dr. Roger Pecina sits down with longtime team member and lead assistant Rachel Sullivan, who shares her 16-year journey at Afdent. From learning surgeries to managing emergency cases and guiding younger assistants, Rachel’s story is one of growth, grit, and leadership. Whether you’re new to dental assisting or building your team from the ground up, this episode offers real talk on mentorship, initiative, and becoming someone your team—and your patients—can count on. Watch & Keep Up to Date: Keep up to date on Allon32.com [https://allon32.com/] Learn more about Patient Friendly Dentistry: Afdent.com [https://www.afdent.com] Follow All On 32 for real-world conversations about practice ownership, leadership, and building a dental business that puts people first.