An interview with

An Interview with...a Customer Service Officer

32 min · 13 de jul de 2025
portada del episodio An Interview with...a Customer Service Officer

Descripción

Welcome to An interview with... In this episode we meet Owen Townend, a customer service officer for Huddersfield's library. Owen is essentially what you'd think a librarian was, but the scope of his role is much more expansive. With council cut backs and a moving poverty line, Owen finds himself as a front line port of call for some of the most desperate situations. Hit the follow button to never miss an episode, and to listen in on an interview with...

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