Brake Time
Serial hotelier Bridgene Keeley reveals how her family wentfrom living above their restaurant to a portfolio of 7 hotels, the Group’s plans for the Armagh City Hotel, how she manages imposter syndrome, and the goal of expanding to Manhattan. Bridgene Keeley is the Sales, Marketing and CommunicationsDirector for the multi-award winning, family-owned McKeever Hotel group. Her people first approach embodies the Group’s ‘We Do More’ ethos, a practice that ensures each guest an authentic experience and one that led to a 97% staff retention following COVID. Bridgene has been vital to the company’s culture, growth strategy, and commitment to exceptional service. She Explains: 🟩How her unconventional childhood fuelled her passion for the business 🟩The responsibility of leadership in supporting your people 🟩Her early intention to leave the family business 🟩How she rebranded an entire hotel by herself at 23 🟩How she still gets imposter syndrome and how she copes with it 🟩Her plans to conquer New York (00:00) Intro (01:02) Bridgene’s Unconventional Upbringing (07:20) You could have a beautiful hospitality brand but it means nothing without this (10:29) The most vital component in business operations (11:44) The one skill you need to succeed, no matter your career (13:10) The heart and beginning of the business (17:15) Bridgene didn’t want to join the family business (19:29) How Bridgene convinced her parents at 23 to rebrand Dunsilly by herself (21:20) The moment Bridgene found meaning (25:35) The difficulty in maintaining family values when expanding (28:20) Hire Specialists if you want to reach the next level (29:30) The thing that saved the group during COVID (31:00) This story completely embodies the Group’s values (36:45) The importance of local businesses (39:01) The decision to purchase the Armagh City Hotel and plans for the future (43:40) Running the Group as a second generation Director (45:20) How to deal with imposter syndrome (46:45) Bridgene’s goal of New York expansion (49:20) The Green Rooms initiative (54:30) Bridgene’s obsession with Formula 1 (55:46) Was Lando Norris a worthy winner? (58:28) Bridgene’s first car (01:00:49) What you might not know about Bridgene Don’t forget to like 👍, comment 💬, and subscribe 🔔 if you enjoyed this episode. Let us know what you think and click the bell icon to stay updated on new episodes when they’re released. Follow Bridgene: LinkedIn - https://bit.ly/4pWX1Ys Follow McKeever Hotels: LinkedIn - https://bit.ly/3KKjJ7l [https://bit.ly/3KKjJ7l] Follow the BrakeTime Podcast Instagram - https://www.instagram.com/braketimepodcast/
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