Service Is the Rent We Pay: Leading with Human Kindness at Scale

The Cost of Silence: Psychological Safety in Uncertain Times

What if the biggest risk in your organization is what people aren’t saying? In this episode, Harvard Business School Professor and best-selling author Amy Edmondson unpacks why psychological safety fuels learning and performance. She reframes accountability as ownership, explores the courage required to speak up, and highlights why leaders must create environments where candor can thrive, especially in times of uncertainty and change. Resources * Follow and connect with Amy Edmondson on LinkedIn [https://www.linkedin.com/in/amycedmondson/] and visit her website [https://amycedmondson.com/]. * Check out Amy Edmonson’s books here [https://amycedmondson.com/books/]! * Learn more about Harvard Business School on LinkedIn [https://www.linkedin.com/school/harvard-business-school/] and explore its website [https://www.hbs.edu/].

Service Is the Rent We Pay: Leading with Human Kindness at Scale

What if human kindness wasn’t a value, but a deliberate leadership practice? In this episode, CommonSpirit CEO Wright Lassiter III shares how service, purpose, and compassion scale with intention across one of the nation’s largest health systems. He explains how disruption clarifies what matters most and why aligning personal and organizational purpose unleashes resilience, performance, and impact — a blueprint for leading through complexity in healthcare and beyond.  Resources  * Follow and connect with Wright Lassiter III on LinkedIn [https://www.linkedin.com/in/wright-lassiter-iii/].  * Learn more about CommonSpirit on LinkedIn [https://www.linkedin.com/company/commonspirithealth/] and explore its website [https://www.commonspirit.org/].

When “No” Means Go: Turning Resistance into Progress in Healthcare

Leading with purpose to drive human-centered transformation in healthcare. In this episode, Regine Villain, a transformational leader in healthcare, reflects on her journey from engineering to supply chain leadership. She shares how reframing adversity fuels growth, why “no” is the start of progress, and how leading beyond data alone keeps patients and people at the center of every decision.  Resources * Connect with and follow Regine Villain on LinkedIn [https://www.linkedin.com/in/reginehonorevillain/].  * Follow GHX on LinkedIn [https://www.linkedin.com/company/ghx/] and explore their Website [http://www.ghx.com/]!

Leading with Purpose, Joy, and Courage in Healthcare Transformation

What does it take to lead with clarity and conviction in one of the most complex industries? In this episode, Steve Downey, Chief Supply Chain and Support Service Officer at Cleveland Clinic, shares a deeply human perspective on transforming healthcare supply chains, grounded in purpose, powered by collaboration and accelerated by AI. From cross-industry lessons to navigating failure to leading with joy and staying anchored in the patient, he offers a compelling blueprint for resilient leadership.  Resources * Follow and connect with Stephen Downey on LinkedIn [https://www.linkedin.com/in/stevejdowney/]. * Learn more about Excelerate on LinkedIn [https://www.linkedin.com/company/excelerategpo/] and explore their website [https://www.exceleratehealthcare.com/]. * Learn more about the Cleveland Clinic on LinkedIn [https://www.linkedin.com/company/cleveland-clinic/] and discover their website [https://my.clevelandclinic.org/].

Leading Change in Healthcare: Lessons in Innovation and Courage

Healthcare transformation requires more than new technology—it demands new ways of thinking. In this episode, Tina Vatanka Murphy speaks with healthcare finance leader and former Marine Jon Alford about leadership, innovation, and challenging legacy systems. From lessons learned in military service to reimagining automation, culture, and supply chains, Jon shares why healthcare leaders must rethink how the system works to build a more resilient future. Resources * Follow and connect with Jon Alford on LinkedIn [https://www.linkedin.com/in/jon-alford-02698348/]. * Learn more about the University of Texas Dell Medical School on LinkedIn [https://www.linkedin.com/school/the-dell-medical-school-at-the-university-of-texas-at-austin/] and explore their website [https://dellmed.utexas.edu/].